Ease of use and organization: Users highlight VTS’s intuitive interface and centralized dashboards that make it easy to track leasing activity, stacking plans, deal status, and portfolio health across office, retail, and industrial properties.
Real-time visibility: Many reviewers appreciate real-time data updates that keep leasing and asset management teams aligned and informed about occupancy, renewals, and revenue projections.
Deal tracking and reporting efficiency: VTS allows leasing teams to monitor the progress of opportunities, generate visual reports, and conduct approvals in one location, improving decision speed and reducing admin work.
Customer support: Several users report quick and responsive support, especially when reconciling data or updating stacking plans, describing the team as effective partners in day-to-day leasing operations.
Impact on profitability: Reviewers note measurable benefits in improving leasing turnaround, occupancy rates, and profitability through better deal management and market intelligence tools integrated within the platform.
Comprehensive platform integration: VTS’s connections with systems like QuickBooks, Xero, and Sage Intacct help streamline financial reporting and lease accounting workflows for enterprise users.
Learning curve: Users report that while powerful, VTS requires time and training to master advanced modules like analytics or predictive data tools, especially for larger teams transitioning from manual processes.
Customization limitations: Several reviewers mention that VTS lacks deep customization compared to more open systems like Salesforce, making some workflows less adaptable to highly specific internal processes.
Manual data entry: Some reviewers still find aspects of portfolio data maintenance (e.g., updating tenants or lease terms) manually intensive when integrations aren’t automated.
