RPost

RPost's implementation typically involves a straightforward setup process that can be completed in a matter of minutes to a few hours, depending on the integration level.

RPost, through its RMail service, is designed for ease of deployment across various platforms like Microsoft Outlook, Gmail, Salesforce, and secure email gateways. Here's a breakdown of the typical implementation process and timeline:

Typical Implementation Process

1. Platform Selection & Setup
   • Choose your preferred platform (e.g., Outlook, Gmail, Salesforce).
   • Download and install the RMail app or extension.

   • For enterprise setups, RPost offers secure email gateway integration and API access for automation.

2. Configuration
   • Customize encryption settings, compliance rules, and user permissions.

   • Enable features like Registered Receipt™, SMART encryption, and AI-infused data leak prevention.

3. User Training & Onboarding
   • RPost provides training videos and support materials.

   • Users are guided through features like secure file sharing, certified proof of delivery, and targeted attack alerts.

4. Testing & Go-Live
   • Conduct internal testing to ensure email flows and security layers are functioning.

   • Once verified, rollout to users or departments.

Estimated Timeframe

• Individual Users or Small Teams: Setup can be completed in under 30 minutes using RMail apps.

• Mid-size Organizations: Implementation typically takes a few hours, including configuration and training.

• Enterprise Deployments: For API integrations or secure gateway setups, expect 1–3 days, depending on IT involvement and customization needs.

RMail is designed to integrate seamlessly into existing email platforms (Outlook, Gmail, Salesforce, etc.) and offers several layers of customization depending on the subscription tier:

• RMail Enterprise Plan (custom pricing):
  • Custom Integrations: Tailored API access and workflow automation.
  • Single Sign-On (SSO): For secure, centralized user authentication.
  • Cloud Email Security Gateway: Enterprise-grade email routing and filtering.
  • Email Eavesdropping™ Alerts: Advanced threat detection tailored to your domain.

  • Custom Branding: Optional white-labeling for client-facing communications.

• RMail Business Plan ($25/user/month):
  • Includes Certified Privacy Compliance, Security Breach Locator™, and ViewProof™.

  • Supports Apps for enhanced functionality across platforms.

• Platform Flexibility:
  • Works with Microsoft 365, Gmail, Salesforce, and other business systems.

  • Offers plugins and drivers for Windows and Outlook to convert files to RPD (Registered PDF) format.

• AI-Infused Features:
  • SMART™ encryption adapts to recipient capabilities.
  • Human error prevention tools can be configured to match internal compliance policies.

• Setup Fees: Typically waived for standard plans; may apply for enterprise-level integrations depending on complexity.

• Maintenance Charges: Included in all subscription tiers; enterprise clients may receive enhanced support and service-level agreements.

• Support Services: Standard support is bundled; dedicated account management available for enterprise customers.

• Volume Discounts: Offered for bulk licenses and annual commitments; savings can reach up to 42% with yearly billing.

• Custom Features: Available under the Enterprise plan; pricing varies based on integration depth, branding, and security needs.

RPost provides a variety of resources to help new users get started and stay productive:

• Help Center & Support Portal: Offers FAQs, tutorials, and troubleshooting guides for RMail, RSign, RDocs, and other services. Users can access step-by-step instructions for tasks like sending encrypted emails or preparing e-signature documents.

• Installation Guides: Detailed walkthroughs for installing RPostOne for Outlook, Gmail extensions, and browser-based tools.

• Live Demos & Sales Engineering: Organizations can request custom demos or speak with sales engineers for tailored onboarding and service plans.

• Enterprise Provisioning: Admins can enable RPost features for all new users via enterprise default plans, with automated activation and email notifications.

RPost implements rigorous technical and organizational safeguards to ensure data privacy and integrity:

• Access Control: Role-based access with least privilege principles. Access rights are regularly reviewed and revoked when no longer needed.

• Encryption: RMail dynamically adjusts encryption levels based on recipient capabilities, ensuring secure delivery without requiring recipients to log in or register.

• AI-Powered Security: The RAPTOR™ AI Agent Framework enhances threat detection and forensic analysis of content interactions, helping prevent data leaks and unauthorized access.

• Compliance: RPost’s systems are designed to meet GDPR Article 32 requirements, focusing on confidentiality, integrity, availability, and resilience.

• RPostONE Desktop & RPortal: These centralized platforms allow users and admins to manage licensing, provisioning, and feature updates efficiently.

• Continuous Improvement: Updates include feature enhancements, security patches, and AI integrations like the RAPTOR™ framework, reflecting RPost’s commitment to staying ahead of evolving threats

RPost emphasizes user control and privacy across its services (RMail, RSign, RDocs):

• User Ownership: Users maintain ownership of their data, including email content, e-signature documents, and metadata. RPost acts as a secure processor, not a data controller.

• Data Portability: Users can export their data from RPost systems at any time. For example:
  • RSign users can download signed documents and audit trails.

  • RMail users can retrieve Registered Receipt™ records and encrypted messages.

• Retention Policies: Envelope data (e.g., signed documents) is retained for a configurable period—typically up to 90 days—after which it may be purged unless archived by the user.

• Compliance: RPost aligns with GDPR and other global privacy standards, ensuring data can be transferred or deleted upon request.

RPost’s licensing and provisioning model supports dynamic scaling:

• User-Based Licensing: Organizations can add or remove users easily via the RPortal or RPostONE dashboard. Admins can assign licenses, set default plans, and deactivate accounts as needed.

• Feature Flexibility: Services like RMail encryption, eSignatures, and File Share can be enabled or disabled per user or department.

• Enterprise Provisioning: Admins can automate onboarding for new users, ensuring consistent feature access and compliance settings.

• No Long-Term Lock-In: RPost offers monthly and annual plans, allowing organizations to scale usage based on seasonal demand or growth.

• Automatic Renewal: Contracts may renew automatically unless the user provides written notice of cancellation before the renewal date.

• Cancellation Notice: Users must notify RPost in writing within a specified period (often 30 days) prior to renewal to avoid automatic extension.

• Termination Rights: Either party may terminate the agreement for cause, such as breach of terms or failure to meet service levels.

• Refunds and Prorating: Refund policies vary by plan. Monthly plans may be canceled without refund, while annual plans might offer prorated refunds depending on usage and timing.

• License Scope: Licenses are non-transferable and apply only to the organization or individual named in the agreement.

• Service Level Agreement (SLA): Included in the EULA, it defines uptime guarantees and support response times.

• Fair Use Policy: RPost reserves the right to limit or suspend service if usage exceeds reasonable thresholds or violates terms.

• HIPAA (Health Insurance Portability and Accountability Act): RMail and RSign meet HIPAA requirements for secure email and e-signature delivery, including audit trails and encryption.

• GDPR (General Data Protection Regulation): RPost complies with GDPR Article 32, ensuring data confidentiality, integrity, and availability through encryption and access controls.

• eIDAS (EU Electronic Identification, Authentication and Trust Services Regulation): RSign provides legally binding e-signatures recognized across the EU.

• ESIGN and UETA (US Electronic Signature Laws): RSign signatures are enforceable under U.S. law.

• Legal Proof® Standard: RPost’s Registered Email™, Registered Receipt™, and audit trails are accepted in courts globally as verifiable proof of delivery, content, and signature.

• AI-Powered Security: The RAPTOR™ AI framework enhances threat detection and forensic analysis, supporting compliance with evolving cybersecurity standards.