Empolis Service Express المميزات

المميزات

• Knowledge Base Management
• Live Chat
• Performance Metrics
• Self Service Portal
• Cataloging/Categorization
• Communication Management
• Content Management
• Customizable Fields
• Customizable Branding
• Customizable Forms
• Feedback Management
• Knowledge Management
• Multi-Channel Communication
• Mobile Interface
• Multi-Language
• Performance Metrics
• Rich Text Editor
• Virtual Assistant
• User Management
• WYSIWYG Editor
• Control Center
• Intelligent Search
• Machine Data Analysis
• Integration & Analytics
• OCR integration
• SSO Login
• Cloud Extensions

يدعم

• Email
• Help Desk
• FAQs
• Forum
• Knowledge Base

النشر

• Cloud, SaaS, Web-Based
• Mobile - Android
• Mobile - iPhone