Ekho

Ekho is Ekhosoft’s flagship Operational Performance Management (OPM) solution built to unify plant‑floor signals and business context so manufacturers can measure, understand, and improve performance continuously. At its core, Ekho collects real‑time data from control systems and combines it with information from enterprise applications to present a single, trusted view of production health. That “one source of truth” underpins OEE calculations, downtime tracking, quality monitoring, and analytics, allowing teams to identify rate loss, micro‑stoppages, and process deviations as they happen. Functionally, Ekho spans the operational lifecycle. In production, it supports batch, continuous, and discrete environments, scheduling runs and estimating completions while flagging non‑productive activities such as changeovers or sanitation. Downtime tracking is both automatic and operator‑friendly: the system detects, categorizes, and time‑stamps events, while enabling manual adjustments when needed. Those events can trigger root‑cause analysis and maintenance work orders, shrinking the window from incident to action. For quality, Ekho handles specifications and data capture with statistical process control (SPC/SQC) charts and compliance reporting, including certificates of analysis—capabilities that make it relevant for regulated segments and high‑volume lines alike. On performance measurement, Ekho’s OEE module distinguishes downtime from rate loss, classifies losses by availability, performance, and quality, and lets users analyze by line, product, and shift. Intuitive dashboards and reporting give operators and managers shared visibility into congestion points, slowdowns, and rejects, supported by alerts to speed response times. Review aggregators consistently describe Ekho as event‑driven and collaborative, highlighting the platform’s user‑friendly interface, real‑time KPI tracking, and mobile inspection tours that digitize rounds and capture contextual data on the go. Ekho’s value proposition is explicitly tied to continuous improvement. Ekhosoft positions the platform as “more than dashboards,” emphasizing collaboration and logging features that let teams share production issues, annotate events, and communicate corrective actions. Organizations adopt Ekho to go paperless, accelerate onboarding, and systematize improvement initiatives—measuring results over time to institutionalize gains. Public claims on Ekhosoft’s site suggest typical improvements such as reduced downtime and rejection rates, plus OEE increases, which align with the OPM category’s aim of converting visibility into throughput and quality outcomes. From a deployment and support standpoint, Ekho is available as cloud or on‑premises software, with training formats ranging from in‑person to live online and webinars, and support channels that include 24×7 assistance. Industry coverage includes food & beverage, FMCG, chemicals, pulp & paper, mining, and oil & gas—domains where real‑time monitoring and compliance reporting are essential. Notably, Ekhosoft has communicated partnerships and rollouts at scale; for example, a 2024 announcement detailed an OEE deployment across dozens of production units in specialty polymers, underscoring Ekhosoft’s ability to scale across multi‑plant networks. Organizationally, Ekhosoft’s history dates to 2000, with founding roots in industrial software and a long focus on performance improvement. The company became part of Power Factors in 2016 and later came under Vista Equity Partners in 2020, reflecting investment backing and broader ecosystem resources. That trajectory supports Ekho’s continued evolution as a cloud‑first OPM platform, combining usability and configurability with enterprise‑grade security and services.

Ekho’s first advantage is its end‑to‑end scope within OPM, which integrates production monitoring, downtime analytics, quality control, and OEE into one collaborative environment. While many tools offer dashboards, Ekho emphasizes a unified data spine—the “one source of truth”—that aligns operators, engineers, and executives, reducing the friction of reconciling disparate systems. This single‑pane visibility makes it easier to compare assets, lines, and shifts and to prioritize improvement efforts with confidence. A second differentiator is event‑driven operations. Automatic detection and categorization of downtime, along with operator‑assisted corrections, feed root‑cause analysis and maintenance workflows at the moment of loss. That immediacy is central to shrinking MTTR (mean time to repair) and preventing repeat failures. Competitors often require heavy MES configuration or rely on periodic batch loads; Ekho’s real‑time approach and alerting accelerate diagnosis and action, especially when coupled with mobile inspection tours that capture granular context on the floor.

• Small Businesses (1-99)
• Mid Market (100-500)
• Enterprise (500+)