Deskpro

Deskpro المميزات

المميزات

• Customization
• Reporting
• User Role and Access Management
• Dashboards
• Ticket Creation
• Workflow Tools
• Ticket Collaboration
• SLA Management
• Automated Response
• Help Center
• User Portal
• Live Chat
• Email Ticketing
• Social Media Ticketing
• Review Management
• CRM
• Automations
• Multi-Brand
• Knowledgebase
• Knowledge Management
• Apps & Integrations
• Voice
• Call Center Software
• SMS Ticketing
• Localization
• Multi-Language
• Work Shift Management
• Kanban
• Canned Responses
• Chat
• Guides
• File Uploads
• Customer Satisfaction
• Auto Responder

يدعم

• Email
• Help Desk
• FAQs
• Forum
• Knowledge Base

النشر

• Cloud, SaaS, Web-Based
• Desktop - Mac
• Desktop - Windows
• Desktop - Linux
• Desktop - Chromebook
• On-Premise - Windows
• On-Premise - Linux
• Mobile - Android
• Mobile - iPhone