cVortex

cVortex provides a complete suite of tools for modern customer engagement, focusing on centralizing multiple digital and voice channels into one agent workspace. Key features include an official WhatsApp Business API integration, AI-powered chatbots with OpenAI (ChatGPT) connectivity, and a robust ticket management system. The platform also offers advanced voice solutions (IVR/URA), real-time management dashboards, and a no-code workflow builder for creating automated service flows. Security is a priority with full LGPD/GDPR compliance and encrypted data storage.