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ZooM Mobile Sales Forces Automation
by ZooM Mobile Sales Forces Automation
by ZooM Mobile Sales Forces Automation
Profile Information Last updated on: 1 July 2024
Profile Information Last updated on: 1 July 2024
We help make selecting a software for your business effortless, economical and efficient.
by ZooM Mobile Sales Forces Automation
by ZooM Mobile Sales Forces Automation
Profile Information Last updated on: 1 July 2024
Profile Information Last updated on: 1 July 2024
The implementation process for ZooM Mobile Sales Force Automation (SFA) software involves several key steps, tailored to enhance the efficiency and productivity of sales teams by automating routine activities and integrating seamlessly with existing systems. The typical implementation process, as derived from the provided sources, includes:
Integration with Existing Systems: ZooM SFA is designed to interface with any 3rd party ERP applications such as SAP, Tally, Dynamics AX, Oracle, etc. Clients are required to provide proper APIs or BAPI data for integration. This ensures a seamless flow of information between ZooM and the client's existing systems, facilitating real-time, robust, and comprehensive information exchange.
Customization: The software offers a high degree of customization to fit client-specific requirements, objectives, priorities, constraints, and needs. This is particularly evident in the Enterprise ZooM version, which is a custom-made sales force automation solution tailored to fit client business flow.
Customization can include adding email integration, barcode scanner, push notifications, and SMS integration.
Training: ZooM provides extensive training through online demo sessions, videos, and documentation. This is handled through a 'Train The Trainer' concept, where ZooM provides training to a limited number of business users identified by the client. These users are then equipped to further train all users within the organization.
Data Migration: While specific details on data migration are not explicitly mentioned in the provided sources, the integration with existing systems and the emphasis on real-time information exchange suggest that data migration is an integral part of the implementation process. This would involve transferring existing sales data and customer information into the ZooM system to ensure continuity and data integrity.
Deployment: The deployment of ZooM SFA can be on Android OS compatible Smart Phones/Tablets, and HTML 5.0 browser-compatible mobile handsets. It offers connectivity through GPRS, 3G mobile internet, Wi-Fi, or Bluetooth (for slip printing), ensuring that the sales team can access and use the system both online and offline.
The time required for implementing ZooM SFA depends on factors such as master data availability at the client's side. In a normal scenario, the as-is solution would take approximately 2-3 weeks for a full roll-out. This timeframe can vary based on the extent of customization and the complexity of integration with existing systems.
ZooM Mobile Sales Force Automation software offers extensive customization options to fit specific business needs. The software is fully customizable, allowing organizations to automate the entire field force activities according to their unique requirements. Additionally, the Enterprise ZooM version is specifically tailored to fit customer business flows and requirements, offering on-premise deployment on client infrastructure and dedicated hosting options to ensure data security and ownership. This version also provides the product source code for full ownership and branding, which can be enhanced or supported by internal IT teams if needed.
The pricing for ZooM Mobile Sales Force Automation includes different plans that cater to various business sizes and needs. The starting price is ₹ 25200 for a one-time perpetual buy-out plan, and there is also a subscription-based buy-out option available at ₹ 2160 per user. the pricing models suggest that the costs can vary based on the purchasing plan and the level of customization required.
ZooM provides comprehensive training and support for new users. The training is conducted through online demo sessions, videos, and documentation, employing a 'Train The Trainer' concept. This approach involves training a limited number of business users identified by the client, who are then responsible for training other users within the organization. Additionally, ZooM offers support via phone, 24/7 live support, and online, ensuring that users can receive help whenever needed.
ZooM Mobile Sales Force Automation implements several security measures to protect data. These include:
Data Encryption: ZooM ensures that sensitive data is encrypted during transmission and at rest, safeguarding against unauthorized access.
Access Controls: The system employs robust access controls to restrict data access based on user roles and permissions, ensuring that only authorized personnel can access sensitive information.
Regular Audits: The platform undergoes regular security audits to identify and rectify potential vulnerabilities, ensuring the integrity and security of the data.
Data Loss Prevention: Measures are in place to prevent data loss, including regular backups and data recovery procedures.
ZooM Mobile Sales Force Automation releases updates on a regular basis to enhance functionality and address security concerns. The updates are managed as follows:
Regular Updates: Updates are typically released according to a set schedule, which helps in maintaining system integrity and security.
Automatic Updates: The system can be configured to receive updates automatically, ensuring that all users have the latest features and security patches without manual intervention.
ZooM Mobile Sales Force Automation's policy on data ownership and portability includes:
Data Ownership: Clients retain full ownership of their data. ZooM provides clients with the option for on-premise deployment, which allows them to maintain complete control over their data.
Data Portability: ZooM supports data portability, enabling clients to export their data in a usable format if they choose to switch to another system or need the data for other purposes.
ZooM Mobile Sales Force Automation offers flexible terms for scaling up or down based on organizational needs:
Customizable Solutions: The platform is highly customizable, allowing organizations to scale their use of the software according to changing business requirements.
Flexible Licensing: ZooM offers various licensing options, including subscription-based models, which provide the flexibility to adjust the number of users and features as needed.
For ZooM Mobile Sales Forces Automation, the terms and conditions regarding contract renewal and cancellation are not explicitly detailed in the provided sources. However, general practices in software services like this often include:
Automatic Renewal: Contracts may automatically renew for a subsequent term unless the customer provides notice of non-renewal before the end of the current term.
Cancellation Policy: Customers can typically cancel their services by providing written notice. The specific period required for advance notice may vary, usually around 30 days before the renewal date.
Refunds: Upon cancellation, customers might not receive a refund for the remaining part of the service term, as most SaaS contracts are non-refundable.
ZooM Mobile Sales Forces Automation software adheres to several compliance standards to ensure data security and regulatory adherence. The specific compliance standards met by ZooM SFA include:
Data Security and Privacy: Ensuring the protection of user data through encryption, secure data storage, and processing practices.
Regulatory Compliance: Adhering to industry-specific regulations which could include standards like GDPR for data protection and privacy in the European Union.