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Planview AdaptiveWork
by Planview, Inc
by Planview, Inc
Profile Information Last updated on: 1 July 2024
Profile Information Last updated on: 1 July 2024
We help make selecting a software for your business effortless, economical and efficient.
by Planview, Inc
by Planview, Inc
Profile Information Last updated on: 1 July 2024
Profile Information Last updated on: 1 July 2024
The implementation process for Planview AdaptiveWork software is designed to be flexible and efficient, allowing businesses to quickly adapt the software to their specific needs. The process typically begins with a thorough assessment of the organization's current workflows and project management needs. This initial phase involves detailed consultations with key stakeholders to understand the specific requirements and objectives of the business. Based on this assessment, a customized implementation plan is developed, outlining the steps and timeline for deployment.
Once the plan is in place, the next phase involves configuring the software to align with the business's processes. This includes setting up user roles, permissions, and workflows to ensure that the software supports the organization's operational structure. The configuration phase is highly collaborative, with continuous feedback from the business to ensure that the setup meets their needs. This phase also includes data migration, where existing project data is transferred into the new system.
Following configuration, the software undergoes rigorous testing to ensure that it functions as expected. This phase includes user acceptance testing (UAT), where selected users test the software in a controlled environment to identify any issues or areas for improvement. Any necessary adjustments are made based on the feedback received during this testing phase. The goal is to ensure that the software is fully functional and ready for deployment.
The final phase is the go-live phase, where the software is officially launched and made available to all users within the organization. This phase includes comprehensive training sessions to ensure that all users are comfortable with the new system. The entire implementation process can vary in duration depending on the complexity of the business's needs, but it typically ranges from a few weeks to several months.
Planview AdaptiveWork is highly customizable, allowing businesses to tailor the software to their specific needs without the need for costly custom development. The software's flexibility is one of its key strengths, enabling organizations to configure it to match their unique workflows and processes. Users can easily reconfigure or launch new processes at any time, ensuring that the software evolves with the business.
One of the primary customization features is the ability to create custom workflows and automate repetitive tasks. This allows businesses to streamline their operations and improve efficiency. Additionally, the software provides real-time visibility into all work activities, enabling users to track trends, costs, and other enterprise-wide activities. This data can be shared with stakeholders to make smarter, proactive business decisions.
Planview AdaptiveWork also offers robust capacity planning and resource management tools. These tools allow businesses to visualize resource constraints, adjust overallocations, and reassign work as needed. Users can develop "what if" scenarios to forecast and model the impact of future projects, helping to ensure that resources are used effectively and efficiently.
Furthermore, the software supports the tracking of time spent on projects and the setting of job-based rates to estimate labor costs or bill rates to measure margins. Utilization trends can be analyzed to increase the accuracy of plans and forecasts. The ability to tangibly measure the impact of risks, issues, and change requests throughout the project lifecycle is another critical feature that enhances the software's customization capabilities.
While the base cost of Planview AdaptiveWork includes access to its core features, there may be additional costs associated with setup, maintenance, and support. Setup fees can vary depending on the complexity of the implementation and the level of customization required. These fees typically cover the initial configuration of the software, data migration, and any custom development needed to tailor the software to the business's specific needs.
Maintenance costs are another consideration. These costs generally include regular software updates, bug fixes, and enhancements to ensure that the software remains up-to-date and functional. Maintenance fees may be charged on a subscription basis, either monthly or annually, depending on the terms of the service agreement.
Support charges can also vary based on the level of support required by the business. Planview AdaptiveWork offers different tiers of support, ranging from basic support to premium support with dedicated account managers and faster response times. The cost of support services is typically based on the chosen support tier and the size of the organization.
In addition to these costs, businesses may also incur expenses related to training and onboarding new users. While some training resources may be included in the base cost, more extensive training programs or personalized training sessions may come at an additional cost. It is important for businesses to carefully review the pricing structure and service agreement to understand all potential costs associated with using Planview AdaptiveWork.
Planview AdaptiveWork offers comprehensive training and support to ensure that new users can effectively utilize the software. The training program includes a variety of resources designed to accommodate different learning styles and levels of expertise. These resources include online tutorials, user guides, and interactive webinars that cover the fundamental aspects of the software.
For more personalized training, Planview AdaptiveWork provides instructor-led training sessions. These sessions can be conducted either on-site or virtually, depending on the needs of the business. Instructor-led training is particularly beneficial for larger teams or organizations with complex workflows, as it allows for hands-on learning and direct interaction with experienced trainers.
In addition to training, Planview AdaptiveWork offers robust support services to assist users with any issues or questions they may have. The support team is available to provide technical assistance, troubleshoot problems, and offer guidance on best practices. Support services are available through various channels, including phone, email, and live chat, ensuring that users can get help when they need it.
For businesses that require ongoing support, Planview AdaptiveWork offers premium support packages. These packages include dedicated account managers who provide personalized assistance and proactive support to help businesses maximize the value of the software. Premium support also includes faster response times and priority access to new features and updates, ensuring that businesses can stay ahead of the curve.
Planview AdaptiveWork takes data security seriously and has implemented a range of measures to protect user data. The software uses advanced encryption protocols to ensure that data is securely transmitted and stored. This includes encryption of data both in transit and at rest, providing a high level of protection against unauthorized access.
Access control is another critical aspect of the software's security measures. Planview AdaptiveWork allows businesses to define user roles and permissions, ensuring that only authorized users have access to sensitive information. This granular level of control helps to prevent data breaches and ensures that users can only access the data they need to perform their tasks.
The software also includes robust auditing and monitoring capabilities. These features allow businesses to track user activity and identify any suspicious behavior. Regular audits and monitoring help to ensure that the software is being used appropriately and that any potential security threats are quickly identified and addressed.
In addition to these technical measures, Planview AdaptiveWork adheres to industry best practices and compliance standards. The software is regularly updated to address new security vulnerabilities and to comply with relevant regulations. By following these best practices, Planview AdaptiveWork ensures that user data is protected and that businesses can trust the software to safeguard their information.
Planview AdaptiveWork releases updates on a regular basis to ensure the software remains current and continues to meet the evolving needs of its users. These updates are typically delivered through a SaaS model, which allows for seamless and automatic deployment without requiring significant downtime or manual intervention from the user side. The updates include new features, enhancements to existing functionalities, and bug fixes, ensuring that the platform remains robust and efficient.
The management of these updates is handled through a structured process that involves rigorous testing and validation. Planview conducts continuous testing, running over 500,000 tests per day across 300 tools to proactively identify any changes to APIs and other critical components. This proactive approach helps minimize disruptions and ensures that updates are stable and reliable before they are rolled out to users.
Additionally, Planview maintains deep technical partnerships with tool vendors, which allows them to address any changes or issues promptly. This collaboration ensures that the integrations with other enterprise applications remain functional and up-to-date, providing a seamless experience for users who rely on these integrations for their workflows.
Users are kept informed about upcoming updates and their contents through various communication channels, including release notes, webinars, and documentation. This transparency helps users prepare for changes and take full advantage of new features and improvements as soon as they become available.
Planview AdaptiveWork has a clear policy regarding data ownership and portability, which is designed to ensure that customers retain control over their data and can move it as needed. According to Planview's privacy statement, customers own the data they input into the system, and Planview processes this data strictly for the purposes agreed upon in the contractual agreement.
Data portability is a key aspect of Planview's policy. Customers can request the export of their data at any time during the contract period. This ensures that they can move their data to another system or use it for other purposes without being locked into the Planview ecosystem. The data is provided in a standard format that facilitates easy transfer and integration with other tools and platforms.
Planview also adheres to strict data protection standards, including the General Data Protection Regulation (GDPR). This compliance ensures that data is handled securely and that customers' rights to access, correct, and delete their data are respected. The company uses strong encryption methods and other security measures to protect data during transfer and storage, further ensuring its integrity and confidentiality.
In the event of contract termination, Planview commits to deleting customer data from its systems in a timely manner. This process includes the removal of data from active databases and the secure deletion of backup copies. Customers are informed about the data deletion process and can request confirmation once it has been completed.
Planview AdaptiveWork offers flexible terms for scaling up or down to accommodate the changing needs of organizations. This flexibility is a core feature of the platform, allowing it to support organizations of all sizes, from small teams to large enterprises.
When scaling up, organizations can easily add more users, projects, and resources to their Planview AdaptiveWork environment. The platform's scalable architecture ensures that it can handle increased workloads without compromising performance. Organizations can also expand their use of features and integrations as their needs grow, ensuring that they can continue to leverage the full capabilities of the platform.
Conversely, when scaling down, organizations can reduce their usage of the platform by decreasing the number of users or projects. This flexibility helps organizations manage costs effectively, ensuring that they only pay for what they need. Planview AdaptiveWork's pricing model is designed to accommodate these changes, allowing organizations to adjust their subscriptions based on their current requirements.
Planview also offers consulting and support services to help organizations manage these transitions smoothly. Whether scaling up or down, organizations can work with Planview's experts to optimize their use of the platform and ensure that it continues to meet their needs. This support includes assistance with configuration, integration, and training, helping organizations make the most of their investment in Planview AdaptiveWork.
The terms and conditions for contract renewal and cancellation for Planview AdaptiveWork are designed to provide flexibility and clarity for customers. Contracts are typically structured on an annual basis, with options for renewal at the end of each term. Customers are notified in advance of the renewal date, allowing them ample time to review their usage and make any necessary adjustments.
For contract renewal, Planview offers a straightforward process that includes a review of the current subscription and any changes in pricing or terms. Customers can choose to renew their contract as-is or make modifications to better align with their evolving needs. This process ensures that customers have the opportunity to optimize their Planview AdaptiveWork subscription and continue to benefit from the platform's capabilities.
In terms of cancellation, customers can terminate their contract by providing written notice to Planview. The specific notice period required for cancellation is outlined in the contract, typically ranging from 30 to 90 days. Upon cancellation, customers are responsible for any outstanding fees up to the end of the notice period. Planview commits to assisting customers with data export and transition processes to ensure a smooth exit from the platform.
Planview also has provisions for early termination in certain circumstances, such as breaches of contract or significant changes in business needs. In such cases, customers may be subject to early termination fees, which are detailed in the contract. These fees are designed to cover the costs associated with the early termination and ensure that both parties are fairly compensated.
Planview AdaptiveWork adheres to several key compliance standards to ensure the security and privacy of customer data. One of the primary standards is the General Data Protection Regulation (GDPR), which governs the processing of personal data for individuals within the European Union. Planview has implemented comprehensive measures to comply with GDPR, including appointing a Data Privacy Officer and ensuring that all data processing activities are transparent and lawful.
In addition to GDPR, Planview AdaptiveWork is certified for ISO 27001 and ISO 27701, which are international standards for information security management and privacy information management, respectively. These certifications demonstrate Planview's commitment to maintaining high levels of security and privacy for customer data. The company undergoes regular audits to ensure ongoing compliance with these standards, providing customers with confidence in the security of their data.
Planview also complies with the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), which provide data privacy rights to residents of California. These regulations require businesses to disclose how they collect, use, and share personal information, and give consumers the right to access, delete, and opt-out of the sale of their personal information. Planview has implemented processes to ensure compliance with these regulations, including providing clear privacy notices and enabling consumers to exercise their rights.
Furthermore, Planview conducts regular security assessments and vulnerability scans to identify and mitigate potential risks. The company has a documented disaster recovery plan and performs regular testing to ensure the resilience and availability of its services. These measures, combined with strong encryption and access controls, help protect customer data from unauthorized access and ensure compliance with various industry standards and regulations.