Pascom Cloud

• Name: Pascom GmbH & Co. KG

• Headquarters: Deggendorf, Bavaria, Germany

• Founded: 1997

• Industry: Telecommunications, Unified Communications, Cloud PBX

• Core Offering: Pascom ONE – an all-in-one cloud phone system for business telephony, messaging, video, and collaboration

Pascom positions itself as a secure, scalable UCaaS provider, offering virtual PBX solutions tailored for SMBs and contact centers across Europe.

• Founder: Mathias Pasquay (CEO)

• Initial Focus: On-premise IP PBX systems

• Strategic Shift: In 2021, Pascom announced a full pivot to cloud-only solutions, phasing out all on-premise offerings by 2025

• Global Expansion: In 2022, Pascom ONE was launched globally, marking its transition to a cloud-first business model

Pascom ONE is a feature-rich cloud communications suite:

• Unified Communications: Voice, video, messaging, conferencing

• Call Center Tools: Call routing, queues, monitoring, analytics, voicemail-to-email

• CRM Integration: Connects with Outlook, Exchange, and other productivity platforms

• Mobile & Desktop Apps: Available for Windows, macOS, Linux, iOS, and Android

• AI Features:
  • Voicemail-to-text transcription

  • AI-generated voice prompts for IVR and greetings

     

• Security: ISO 27001 certified, GDPR-compliant, hosted on AWS Frankfurt servers