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Outbound Call Center Software
by Aircall
by Aircall
Profile Information Last updated on: 1 July 2024
Profile Information Last updated on: 1 July 2024
We help make selecting a software for your business effortless, economical and efficient.
by Aircall
by Aircall
Profile Information Last updated on: 1 July 2024
Profile Information Last updated on: 1 July 2024
Boost team productivity with leading CRM integrations, track performance, and onboard new teammates quickly to achieve your revenue targets
Foster productive—yet personalized—selling Connect Aircall to CRM tools like Salesforce or HubSpot to surface contact details and previous call notes and power more personalized customer interactions. Ditch manual dialing with powerful tools like PowerDialer and Click-to-Dial so reps can reach their quotas faster. Limit manual work by having all call activity automatically synced to your CRM. Gain visibility into team performance Track individual and team activity to identify trends and understand how talk time is translating into bookings, demos, and buying decisions. Use tags to categorize your calls for easy reporting. Use data from analytics to make informed decisions on quotas, revenue targets, and capacity planning. Export Aircall data into your BI tools via our open API or integrations to manage all reporting in one place. Coach and get your team up to speed quickly Get new teammates up and running quickly and support them during their ramp-up period with call coaching. Use our real-time activity feed to see which reps are in calls so if they need help, you can be there for them when it counts. Review call recordings to understand common customer interactions and accelerate your team’s learning curve. The features sales teams love Power Dialer Make calls in rapid succession with a powerful sales dialer that automatically adds numbers from any webpage. CRM Integrations Aircall integrates with your CRM and Helpdesk tools to keep all conversations connected. Call Whispering Secretly speak to teammates while they are on a live call so you can provide timely advice. Computer Telephony Integration (CTI) Our one-click CTI lets you customize workflows, improve team productivity, and boost customer experience. Call Tags & Disposition Codes Tag calls to give your team all the context it needs for smart decisions and smooth follow-ups. Click to Dial Save minutes every day by launching calls in the Aircall app with a single click. Call Recording Review call recordings to help confirm details, monitor quality, and guide training sessions. International Numbers Claim local and international numbers for your business in 100+ countries — even if your team works a continent away. Call Center Analytics Keep track of all your call center metrics—such as wait time, missed call rate, and call volume—in one place.
Seller
Aircall
Connect Aircall to CRM tools
Track individual and team activity
Coach and get your team up to speed quickly
Power Dialer
CRM Integrations
Call Whispering
Call Recording
Call Tags
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How is Outbound Call Center Software in terms of value for money?
for my 10000 people companyHow is Outbound Call Center Software in terms of ease of use?
for my 10000 people company