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Motive
by Motive
by Motive
Profile Information Last updated on: 1 July 2024
Profile Information Last updated on: 1 July 2024
We help make selecting a software for your business effortless, economical and efficient.
by Motive
by Motive
Profile Information Last updated on: 1 July 2024
Profile Information Last updated on: 1 July 2024
The typical implementation process for Motive's fleet management software involves the following steps:
1. Plug-and-play installation: The telematics device plugs into the vehicle's diagnostic port, which generally takes a few minutes and doesn't require a mechanic. For some vehicles, installation may take longer if the diagnostic port is not easily accessible.
2. User onboarding and training: Motive provides user onboarding, training, and deployment support to help customers get started with the platform.
3. Connecting to other business systems: Motive's fleet management solution is designed to integrate with various business systems through pre-built integrations, enabling operational efficiency and unlocking the full value of data.
The total implementation time can vary depending on factors such as the size of the fleet, the complexity of the existing systems, and the level of integration required. However, Motive's plug-and-play device installation and user-friendly platform aim to streamline the implementation process and minimize disruption to the customer's operations.
1. Motive's Developer Platform and APIs allow customers and partners to integrate the Motive platform with third-party offerings and build custom integrations to meet their specific needs. The Developer Portal gives users more control over data sharing and security.
2. Motive's MotiveLMS (Learning Management System) is customized to accommodate each customer's company processes, so the customer doesn't have to fit their processes into the software.
3. Motive's Motive 3.1 software for motion capture is described as having "customization capabilities" that allow it to be tailored to specific use cases.
4. Motive's approach is to provide a "collaborative and innovative" platform that empowers customers and partners to integrate solutions and build tailored fleet management systems to meet their unique business needs.
1. Hardware costs: Motive offers its own hardware devices like the Vehicle Gateway, Asset Gateway, and dash cams, which come with a separate licensing charge in addition to the software costs. However, fleets can often use their existing third-party hardware as well.
2. Motive Card late fees: If using the Motive Card, there is a late fee of 5% of the invoice balance or $40, whichever is more.
3. Potential for higher costs for additional features: While Motive's pricing is described as competitive, one reviewer mentioned that to get a specific report they required, they had to upgrade to the next pricing tier which cost about $900 more per year.
4. Potential for negotiation on pricing: Some reviewers noted that Motive was willing to negotiate pricing to fit their needs.
1. User Onboarding and Training: Motive provides user onboarding, training, and deployment support to help customers get started with the Motive platform.
2. Motive Academy: Motive offers project-based learning through its Motive Academy to help users develop expertise in the Motive platform.
3. Custom Training Services: Motive provides full-service curriculum development, custom workshops that combine hands-on learning with real-world problem solving, and an expanding catalog of training courses. This training can be delivered in-person, virtually, or in a self-paced format.
4. Support Resources: Motive offers support through a help center, the ability to open support tickets, and contact with their support team.
5. Flexible Pricing and Access: Motive's training is priced competitively, with options for government customers, commercial/civil society partners, and individual learners to access the training through various payment and contracting mechanisms.
1. Access Control: Motive has strict access controls in place, limiting personal data access to only those employees and collaborators who need it. They keep detailed records of all user access permissions.
2. Data Encryption: Motive encrypts all data stored on mobile devices like laptops and smartphones. However, data stored on their production servers is generally not encrypted for efficiency purposes.
3. Firewalls and Malware Protection: Motive's systems are protected by firewalls, anti-spoofing filters, anti-malware, and anti-virus tools.
4. Secure Data Transmission: Motive uses secure protocols like SSL/TLS 1.2+ and HTTPS, SFTP or equivalent for all data transfers.
5. Physical Security: The facilities hosting Motive's servers have strict physical security measures like card-based access control, security guards, and alarm systems.
6. Backups and Disaster Recovery: Motive regularly backs up data and has documented contingency plans in place to ensure data resilience in the event of a disaster.
7. Third-Party Audits: Motive may conduct audits on its processors and service providers to ensure they meet Motive's security standards and regulatory requirements.
1. Motive recently announced a range of "new products and services designed to improve the safety and productivity of fleets and other organizations with AI technology at the forefront". This suggests Motive is continuously innovating and releasing updates.
2. The search results mention Motive's "AI Omnivision" and "Motive Beacon" as new products that were just announced, indicating Motive is actively developing and releasing new capabilities.
3. Motive's General Manager, Patrick Klaus, discusses the studio's focus on their upcoming "Iron Man" project, which implies they are managing multiple active development efforts simultaneously.
4. The overall tone of the search results conveys a sense of Motive being a dynamic, fast-paced company that is consistently innovating and expanding its product offerings.
1. Data Ownership: Motive takes a strong stance on data ownership, stating that "if you don't own your data, you don't truly own your app". Motive aims to give customers full transparency and control over the data that passes through their platform.
2. Data Portability: Motive's platform is designed to enable data portability, allowing customers to easily transfer, transport, or export their data to another location at their discretion. This gives customers the ability to take their data with them if they choose to use a different service provider.
3. Security and Compliance: Motive has implemented robust security measures to protect customer data, including encryption, access controls, and regular backups. They also aim to help customers comply with relevant data privacy regulations like GDPR.
4. Transparency and Control: Motive provides customers with detailed information about their data practices and gives them control over how their data is used, including the ability to access, modify, and delete their data.
1. Manage Bottlenecks: The search results emphasize the importance of identifying and managing the key bottlenecks or constraints that limit the organization's ability to scale. Improving the efficiency of the bottleneck can improve the overall throughput and scalability.
2. Address Complexity: As an organization scales, complexity becomes the "enemy" that must be confronted. The search highlights four key drivers of complexity (states, interdependencies, uncertainty, and irreversibility) that need to be addressed to enable effective scaling.
3. Adopt a Bottom-Up Approach: The search suggests that scaling an organization is more effectively done through a bottom-up approach, rather than a top-down reorg. This allows the organizational structure to evolve organically based on how teams interact and collaborate.
4. Shift Mindset: Scaling an organization requires a shift in mindset, where leaders need to "surrender" to the fact that scaling is necessary and be willing to make the required changes.
5. Timing is Critical: The search results emphasize the importance of timing when scaling up - not moving too quickly or too slowly. Leaders need to carefully assess the signs, such as growing sales, increased demand, and strained resources, to determine the right time to scale.
6. Invest in Specialized Leadership: As an organization grows, it may require additional specialized leadership in areas like IT, finance, legal, and sales to support the scaling efforts.
Contract Renewal:
1. Motive's subscriptions automatically renew at the end of the selected Subscription Term, either annually or monthly depending on the initial contract.
2. The subscription will renew for successive 12-month periods for annual contracts, or 1-month periods for monthly contracts.
3. Renewal will be at Motive's then-current non-promotional rate, unless the customer provides at least 30 days' notice of non-renewal prior to the end of the current term.
Contract Cancellation:
1. Customers can cancel or terminate their subscription prior to the end of the Subscription Term, but Motive may charge the remaining fees owed for the full term.
2. To cancel before automatic renewal, customers must contact Motive support at least 30 days prior to the renewal date.
3. If the customer cancels for Motive's material breach, they will owe no further fees beyond what has already accrued and will receive a pro-rata refund of any prepaid fees.
4. Motive may also terminate the contract if they have the right to suspend services or to comply with applicable laws.
5. Customers must return any hardware devices within 30 days of cancellation, or they may be charged hardware return fees.
1. ELD Compliance:
- Motive's ELD (Electronic Logging Device) solution is FMCSA-registered in the U.S. to fully meet the requirements of the U.S. ELD mandate.
- In Canada, Motive's ELD is certified by a third-party certification body to meet the Canadian ELD mandate requirements.
2. IFTA Reporting:
- Motive's platform provides IFTA (International Fuel Tax Agreement) reporting capabilities to help fleets stay compliant.
3. CSA (Compliance, Safety, Accountability) Insights:
- Motive's platform offers CSA insights to help fleets monitor their safety performance and compliance status.
4. Data Privacy and Security:
- Motive has implemented various security measures to protect customer data, including encryption, access controls, and compliance with regulations like GDPR.
By Motive