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MiHCM
by Microimage
by Microimage
Profile Information Last updated on: 11 August 2024
Profile Information Last updated on: 11 August 2024
We help make selecting a software for your business effortless, economical and efficient.
by Microimage
by Microimage
Profile Information Last updated on: 11 August 2024
Profile Information Last updated on: 11 August 2024
The typical implementation process for MiHCM software involves several key steps, each designed to ensure a smooth transition and effective utilization of the platform.
Initial Consultation and Needs Assessment: The process begins with an initial consultation where MiHCM experts work closely with the client to understand their specific HR needs and objectives. This involves a thorough assessment of the current HR processes, identifying pain points, and defining the scope of the implementation.
Customization and Configuration: Based on the needs assessment, the MiHCM team customizes and configures the software to align with the client's requirements. This step includes setting up user roles, permissions, workflows, and integrating necessary modules such as payroll, attendance, and talent management.
Data Migration: The next step involves migrating existing HR data from legacy systems to MiHCM. This is a critical phase that requires careful planning to ensure data accuracy and integrity. The MiHCM team assists in mapping and transferring data, followed by validation to confirm successful migration.
Training and Testing: Comprehensive training sessions are conducted for HR staff and end-users to familiarize them with the new system. Concurrently, extensive testing is performed to identify and resolve any issues, ensuring the system functions as expected.
Go-Live and Support: Once the system is fully configured, tested, and users are trained, the software goes live. MiHCM provides ongoing support to address any post-implementation issues and to ensure the system operates smoothly.
MiHCM (Microimage HCM) offers a high degree of customization to fit specific business needs, making it a flexible solution for various organizational requirements. Here are several key points highlighting its customizability:
Payroll Customization: MiHCM supports multi-currency payments and is compliant with localized statutory regulations, enabling businesses to tailor payroll processes to meet country-specific legal requirements.
Attendance and Leave Management: The system allows for the customization of leave policies, including lieu leave, end-of-year encashment, and automatic leave generation during probation periods.
Custom Analytics: MiHCM Data & AI provides custom analytics for business needs, enabling detailed employee segmentation, performance analysis, and diversity metrics. This helps businesses make data-driven decisions tailored to their unique contexts.
Visual Data Representation: Businesses can create custom queries and visual representations of their data, which can be tailored to specific organizational requirements.
Workflow Builder: MiHCM includes a workflow builder that allows organizations to optimize their HR operations by customizing workflows to fit their specific processes.
Custom Modules and Interfaces: The platform supports the design of custom modules and interfaces tailored to unique workflows, which can be seamlessly integrated into the HR system through an intuitive plugin manager.
Recruitment and Onboarding: MiHCM’s talent acquisition module can be customized to manage job descriptions, headcount planning, and interview processes. It integrates with career portals and supports criteria-based short-listing of applications.
Training and Development: The system captures training needs from performance appraisals and business plans, allowing for the customization of training schedules and tracking of employee growth.
Mobile App Customization: MiHCM’s mobile app, available on both iOS and Android, is designed to enhance employee engagement with customizable features for managing HR requests, attendance, and daily work activities.
Positive Aspects: Users have praised MiHCM for its strong workflow management and the ability to customize various aspects of the HR process, making it suitable for businesses of different sizes and industries.
Challenges: Some users have noted inflexibility in certain customizations and difficulties with report customization, indicating areas where the system may need improvement.
Professional and Reliable Support: MiHCM is known for its professional team that provides reliable and thorough support to its clients. This ensures that any issues encountered during the use of the platform can be promptly addressed
Training & Development: The platform includes a learning management module that facilitates employee skill development and knowledge sharing. This module offers features like course creation, training content management, certification tracking, and online learning delivery, which can be leveraged for training new users on how to effectively use the MiHCM platform
User-Friendly Experience: MiHCM is designed to be incredibly user-friendly, streamlining workflows and making it easy to manage employee data, payroll, and performance evaluations. This user-friendly design helps reduce the learning curve for new users
24/7 Support for Onboarding: For small businesses onboarding MiHCM Lite, the company provides 24/7 support to ensure a smooth transition and deployment process. This support is crucial for addressing any immediate questions or issues that may arise during the initial setup and use of the platform
Microsoft Azure: MiHCM is hosted on the Microsoft Azure cloud platform, which provides a highly secure, scalable, and stable environment. Azure's security policies are extended to MiHCM, offering multilayered security, corporate governance, and compliance designed to protect data and privacy continuously.
ISO/IEC 27001:2013: MiHCM is certified compliant with ISO/IEC 27001:2013, an internationally recognized standard for information security management systems (ISMS). This certification demonstrates MiHCM's commitment to maintaining high information security standards and best practices.
ISO 9001:2015: MiHCM also holds ISO 9001:2015 certification, which ensures that their quality management systems meet international standards, further enhancing the reliability and security of their services.
Data Encryption: MiHCM employs data encryption to protect personal information from loss, misuse, and alteration. This ensures that data remains secure both in transit and at rest.
Two-Factor Authentication (2FA): The system is protected with two-factor authentication, providing an additional layer of security to verify user identities and prevent unauthorized access.
User Permissions: MiHCM allows administrators to grant or restrict user permissions, ensuring that only authorized personnel can access sensitive information. This helps in maintaining strict control over who can view and modify data.
Comprehensive Audit Trails: The system provides detailed audit trails, enabling administrators to track user activities and ensure accountability. This feature is crucial for monitoring and investigating any suspicious actions.
Continuous Updates: MiHCM ensures that customers receive regular updates and upgrades during their subscription period. These updates include the latest security enhancements and features, keeping the system up-to-date with emerging threats.
Compliance with Local Regulations: MiHCM adheres to local statutory regulations, ensuring that their payroll and HR processes comply with country-specific legal requirements, further enhancing data security and compliance.
Regular Updates: Customers are entitled to free MiHCM application updates/upgrades for the subscribed modules during their subscription period. This ensures that users always have access to the latest features and improvements
Billing and Subscription Model: The terms of use specify that the subscription fee, which includes updates, is fixed for the term mentioned in the agreement. At the end of this term, the subscription is automatically renewed for a further period of one year, and the subscription fee remains unchanged.
This model suggests that updates are managed within the framework of the subscription agreement, ensuring that customers receive continuous improvements without additional costs during their subscription term.
Customer Ownership: MiHCM explicitly states that the ownership of all customer data remains with the customer. This means that customers retain full rights over their data, including how it is used and managed.
Usage Rights: MiHCM has a non-exclusive right to use customer data solely for the purpose of providing its services. This usage is strictly limited to what is necessary for MiHCM to fulfill its contractual obligations.
Data Access Post-Termination: Upon termination of the agreement, MiHCM allows customers to request their data within thirty (30) days. This provision ensures that customers can retrieve their data even after the service contract ends.
Compliance with Data Privacy Laws: MiHCM handles all customer data in compliance with applicable data privacy and protection laws, ensuring that data is processed and transferred in a secure and lawful manner.
Data Security: MiHCM employs robust security measures, including data encryption and two-factor authentication, to protect customer data from unauthorized access and breaches.
MiHCM's terms for scaling up or down as organizational needs change emphasize flexibility and adaptability. The platform is designed to seamlessly scale across functionalities, delivering a consumer-grade user experience to all stakeholders of the organization
This capability is supported by the integration of digital technology, which enables organizations to streamline HR processes effectively as they grow or adjust their operations
iHCM's automated workflows can be easily scaled up or down to accommodate changes in business needs, making them a flexible and adaptable solution for varying organizational demands
Contract Renewal
Automatic Renewal: The subscription fee is fixed for the term mentioned in the agreement, and at the end of this term, the subscription is automatically renewed for a further period of one year, with the subscription fee remaining unchanged
Contract Cancellation
Termination Notice: Either party may terminate the agreement by giving thirty (30) days written notice to the other party
Breach of Contract: If a breach occurs, the breaching party has thirty (30) days to cure the breach. If the breach is not cured within this period, the other party may terminate the agreement
Refunds: In the event of termination due to MiHCM's breach that is not cured, the customer is entitled to a pro-rata refund of the pre-paid fees. However, monthly subscription and setup fees paid by the client before the termination notice are not refunded. If the customer breaches the agreement and does not cure it, MiHCM will not refund any pre-paid fees
Unpaid Fees: In case of breach by the customer, the customer must pay MiHCM any unpaid fees covering the remainder of the term as stipulated on the invoice, as well as any unpaid fees for the period prior to the effective date of termination
Service Suspension: Upon termination by MiHCM due to breach, MiHCM will suspend the service immediately, and no billing will occur thereafter. Ninety (90) days after the date of suspension, the customer's service will be terminated
Deactivation and Suspension: MiHCM may, at its discretion, deactivate the customer’s named user/users and/or temporarily suspend access to MiHCM if continued use may result in harm to MiHCM or other customers
MiHCM software meets several compliance standards to ensure data security and privacy. Specifically, MiHCM has obtained ISO 9001:2015 and ISO/IEC 27001:2013 certifications
By Microimage