Accurate Transcription: Users appreciate the high accuracy of meeting transcriptions, even in multi-speaker environments, making it easy to review discussions.

Seamless Integration: Many users highlight the smooth integration with collaboration tools like Microsoft Teams and Zoom, which enhances productivity without requiring additional steps or tools.

AI-Driven Insights: The AI-driven summaries and action items from meetings are praised for helping teams quickly extract key points, reducing the need to rewatch or reread entire meetings.

User-Friendly Interface: Reviewers often note that the software has an intuitive interface, making it easy to navigate and use, even for non-technical users.

Time-Saving Features: Many users mention that the ability to search through transcripts and get summaries saves significant time in post-meeting follow-ups.

Occasional Transcription Errors: Some users report minor errors in transcription when dealing with heavy accents, technical jargon, or poor audio quality, requiring manual correction.

Limited Customization: A few reviewers express frustration with the limited customization options for the AI insights, preferring more control over how the summaries or action items are generated.

Integration Challenges: While many users find integration seamless, others have experienced challenges with syncing across multiple collaboration tools, especially in hybrid environments with different platforms.