Infoworks Platform typical implementation process:

1. Installation: The software is installed with your cloud platform, providing a complete foundation for your data operations.

    

2. Automation: The platform automates the migration of data, metadata, and workloads to the cloud. This includes optimizing performance, data lineage, metadata reporting, data governance, and security.

    

3. Configuration and Operation: Configuration and operation are simplified through a single management console, reducing the need for specialized resources and eliminating the need for hand coding.

    

4. Scalability and Portability: The software is designed to handle petabytes of data and tens of thousands of AI, ML, and analytics use cases. It also offers multi-cloud functionality, allowing it to work across different cloud environments.

Infoworks Platform customization process:

1. Custom Application Development: Infoworks provides custom business application development services, which include analyzing specific business needs, designing scalable solutions, and building flexible applications that can adjust to market demands. This ensures that the software can be tailored to meet unique business requirements.

    

2. Self-Service Data Preparation: The ADE offers self-service data preparation using an interactive, drag-and-drop interface. This feature supports SQL-based and other transformations, allowing users to work with data collaboratively and reduce dependence on IT skills.

    

3. Advanced Analytics Integration: The platform integrates data pipelines with advanced analytics algorithms from libraries such as SparkML and R, without the need for coding. This allows businesses to build and import trained models into data pipelines, enhancing the software's adaptability to specific analytical needs.

    

4. Orchestration and Production Operations Management: Users can design end-to-end workflows and orchestrate them in production with fault-tolerant, distributed execution. This capability allows for the migration from development environments to production across big data or cloud platforms with single-click operations, making it easier to customize and manage complex data workflows.

    

5. Portability and Multi-Cloud Functionality: Infoworks' automation makes it easy to move from an on-premise Hadoop platform to the cloud or from one cloud environment to another. This flexibility ensures that the software can be adapted to various cloud environments and business needs.

    

6. Data Models and In-Memory Models: The ADE allows users to build target models, including in-memory models, and visually design star schemas. It also automatically builds high-performance OLAP cubes accessible from industry-standard tools such as Tableau, Microsoft Power BI, and MicroStrategy.

Infoworks Platform training and supports:

1. Documentation and Guides: Infoworks provides comprehensive product documentation and guides to help users get started and learn about the various features and capabilities of the Autonomous Data Engine.

    

2. Online Training Courses: Infoworks offers free online training courses through their learning platform called Infoworks Training. One such course is the Tech Overview Part 3: Prepare which covers topics like configuring users, domains, and transforming data using transformation pipelines. This is designed for technical users new to Infoworks.

    

3. Custom Application Development Services: Infoworks provides custom business application development services, which likely includes some level of training and knowledge transfer to the customer's team during the implementation process.

Infoworks Platform security measures:

1. Enterprise-Grade Security Integration: The software provides security integration for user authentication and data security policies. This allows organizations to integrate the platform with their existing security systems and enforce access controls.

    

2. Data Masking for GDPR Compliance: Infoworks ADE supports data masking capabilities to ensure personally identifiable information is managed in accordance with GDPR and other data privacy regulations.

    

3. Encryption: Encryption is a critical security measure for protecting data both in transit and at rest. Industry best practices suggest that Infoworks likely employs encryption techniques to secure data.

    

4. Data Governance and Lineage: The platform automates data lineage and metadata reporting, which can aid in data governance and auditing for security purposes.

    

5. Cloud Security Integration: As the software supports multi-cloud environments, it is expected to integrate with the security measures provided by the respective cloud platforms, such as Azure, AWS, or Google Cloud.

Infoworks Platform Updates:

1. Product Releases: Infoworks typically releases major product updates annually. These updates include significant new features and enhancements to the platform.

    

2. Update Releases and Patch Releases: In addition to major product releases, Infoworks also provides update releases and patch releases to address minor improvements, bug fixes, and security patches. These are managed to ensure minimal disruption to users and to maintain the stability and security of the platform.

Infoworks Platform data ownership and portability:

1. Data Ownership: The platform ensures that businesses retain ownership of their data. This is crucial for maintaining control over data assets, safeguarding audit trails, and demonstrating accountability.

    

2. Data Portability: Infoworks supports data portability, allowing users to move their data across different platforms and environments. This is particularly important for compliance with regulations such as the GDPR, which mandates that individuals have the right to obtain and transfer their personal data. The platform's automation capabilities facilitate seamless data migration and synchronization across on-premises and cloud environments, ensuring that data can be easily moved without significant manual intervention.

Infoworks Platform scalability:

1. Scalability: The platform supports both scaling up and scaling down based on organizational requirements. This flexibility is achieved through its automated data engineering processes, which can handle large-scale data operations efficiently.

    

2. Resource Optimization: Infoworks ADE optimizes resource usage by automating data ingestion, transformation, and synchronization processes. This reduces the need for extensive manual intervention and allows organizations to adjust their data operations dynamically as their needs evolve.

    

3. Cloud and On-Premises Support: The platform's ability to operate in both cloud and on-premises environments further enhances its scalability. Organizations can easily migrate workloads between different environments, ensuring that they can scale their data operations without being locked into a single infrastructure.

Infoworks Platform terms and conditions:

1. Termination for Convenience: Customers can terminate the agreement for convenience at any time by providing prior written notice. Upon termination, the customer must cease using the services, and all rights granted by one party to the other will immediately cease.

    

2. Termination for Cause: Either party may terminate the agreement for cause upon 30 days' advance notice if there is any material default or breach of the agreement by the other party, unless the defaulting party cures the breach within the 30-day notice period.

    

3. Post-Termination Assistance: Upon termination, Infoworks will provide post-termination data retrieval assistance that is generally made available to all customers. This includes a 30-day period during which the customer can retrieve their data, provided all outstanding charges are paid.

    

4. Effect of Termination: If the agreement is terminated, all fees owed by the customer to Infoworks are immediately due upon receipt of the final electronic bill. The customer must delete the software, any applications, instances, projects, and any customer data, or transfer the billing account to a new service provider.

    

5. Indemnification: Customers are required to defend, indemnify, and hold harmless Infoworks and its affiliates from any claims, damages, losses, liabilities, costs, and expenses arising out of or relating to any third-party claim concerning the customer's use of the service offerings, breach of the agreement, or violation of applicable law.

Infoworks Platform adheres to the following compliance standards:
 

1. GDPR Compliance: The platform supports data masking capabilities to ensure that personally identifiable information is managed in accordance with the General Data Protection Regulation (GDPR).

    

2. Enterprise-Grade Security Integration: The ADE provides security integration for user authentication and data security policies. It supports Single Sign-On (SSO)/LDAP integration, Kerberos-based authorization, and encryption for data in motion and at rest.

    

3. Data Governance and Lineage: The platform automates data lineage and metadata reporting, which aids in data governance and compliance with various regulatory requirements.

    

4. Compliance Reporting: Infoworks ADE includes features for enabling compliance reporting, ensuring that organizations can meet their regulatory obligations effectively.

    

5. Portability and Multi-Cloud Support: The platform's ability to move data seamlessly between on-premises and cloud environments supports compliance with data portability requirements under regulations like GDPR.