Features

Functionality

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Total Features

9

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Advanced Features

  • Get context on every call

  • automatically syncing call notes and tags

  • Speed up onboarding and monitor performance

  • Maintain call quality and reliability

  • CRM Integrations

  • Call Routing

  • Call Center Analytics

  • Interactive Voice Response

  • Call Tags and Disposition Codes

Support

  • Email

  • Help Desk

  • FAQs

  • Forum

  • Knowledge Base

Deployment

  • Cloud, SaaS, Web-Based

  • Desktop - Mac

  • Desktop - Windows

  • Desktop - Linux

  • Desktop - Chromebook

  • On-Premise - Windows

  • On-Premise - Linux

  • Mobile - Android

  • Mobile - iPhone

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Inbound Call Center Software Pricing

  • Essentials

    $ 30

    per user per month
  • Professional

    $ 50

    per user per month
See all 3 pricings of Inbound Call Center Software

Inbound Call Center Software Categories on Zoftware

  • Call Center Software

  • Call Monitoring Software

  • Call Recording Software

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