Fast Mirror
By Fast Mirror
Ease of Use and Customization: Users appreciate the platform's intuitive interface and the ability to easily build and customize surveys. The dashboard provides comprehensive project status updates, and automated reminders enhance the administration process. The flexibility to create custom report layouts and automate the rater selection process is also highlighted.
Customer Support: Reviewers commend the excellent customer service, noting that the support team is attentive, professional, and open to feedback for continuous improvement. The team is described as responsive and helpful throughout the setup, launch, and reporting processes.
Cost-Effectiveness: Some users mention that Fast Mirror is cost-effective compared to other systems, providing value without overpaying. The platform's flexibility and features are seen as beneficial without incurring excessive costs.
Learning Curve: A few users note that the software is not entirely intuitive, requiring an understanding of which sections need to be edited for the assessment process to function properly. This suggests a potential learning curve for new administrators.
