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eduAPP
by Shareworks
by Shareworks
Profile Information Last updated on: 1 July 2024
Profile Information Last updated on: 1 July 2024
We help make selecting a software for your business effortless, economical and efficient.
by Shareworks
by Shareworks
Profile Information Last updated on: 1 July 2024
Profile Information Last updated on: 1 July 2024
The typical implementation process for EduApp software involves several key steps and generally takes about 4-6 weeks. Here is a detailed breakdown of the process:
1. Initial Consultation and Planning: This phase involves understanding the specific needs and requirements of the educational institution. It includes discussions on customization, integration with existing systems, and setting up timelines.
2. Configuration and Customization: Based on the initial consultation, the software is configured and customized to meet the institution's needs. This may involve setting up user roles, permissions, and specific features required by the institution.
3. Data Migration: If the institution is transitioning from another system, this phase involves migrating existing data to EduApp. This step is crucial to ensure that all historical data is accurately transferred and accessible.
4. Training and Support: Training sessions are conducted for administrators, teachers, and other staff members to ensure they are comfortable using the new system. Ongoing support is also provided to address any issues that may arise during the initial usage period.
5. Testing and Quality Assurance: Before the full rollout, the system undergoes thorough testing to identify and fix any bugs or issues. This ensures that the software functions smoothly and meets the institution's requirements.
6. Go-Live and Post-Implementation Support: Once testing is complete and any issues are resolved, the software is officially launched. Post-implementation support is provided to ensure a smooth transition and to address any immediate concerns.
The entire process typically takes about 4-6 weeks, depending on the complexity of the institution's requirements and the extent of customization needed.
Based on the search results, EduApp does allow customization to fit specific business needs of educational institutions. Here are the key data points supporting this:
1. From the EduApp website :
- "Our fully customizable store builder helps you create the website of your dreams. No coding is required."
- "Establish your brand further by connecting your domain to EduApp for free. You can connect your main domain or a subdomain."
- This indicates the ability to customize the website/online store front and branding.
2. The website also mentions the ability to sell different types of digital content like ebooks, courses, coaching sessions etc. This implies the platform can be customized for different educational business models.
3. There are different pricing tiers mentioned like "Sell up to 1 Store", "Sell up to 5 Stores" etc. suggesting the ability to customize based on the scale of the business.
4. User reviews mention the ability to incorporate a large number of users cost-effectively, implying scalability and customization options : "Because we have a fairly large dealership network we needed to have a system that was able to incorporate a large number of users. And it had to be cost-effective, too."
5. The platform seems to support integration with various payment gateways which allows customization based on geographic needs.
Here are the key details about additional costs like setup fees, maintenance, or support charges for the EduApp software:
Setup/Implementation Fees:
Mentions there is no separate implementation fee. The pricing is an annual subscription fee that includes all services like implementation, maintenance, support, training etc.
"Clear pricing. Annual subscription fee that includes all services (implementation fee, maintenance fee, support, training, etc)."
Maintenance Fees:
The maintenance fee is included in the annual subscription pricing model, with no separate charge.
Support Charges:
Support is included in the subscription at no extra cost. It provides 24/7 multi-channel support via online chat, email or phone.
"Instant 24/7 multi-channel support. Our 24/7 support team is always available to address any of your queries. Just use the online chat, email, or phone number for an instant solution."
EduApp offers comprehensive training and support to new users to ensure a smooth onboarding process. Here are the key details:
1. Step-by-Step Guidance:
- EduApp provides step-by-step guidance on how to add your domain name to your EduApp account. If users encounter any issues, they can contact the support team for assistance.
2. 24/7 Multi-Channel Support:
- EduApp offers 24/7 support through multiple channels, including online chat, email, and phone. This ensures that users can get help whenever they need it.
3. Training for Different User Roles:
- The platform includes training for administrators, teachers, and other staff members to ensure they are comfortable using the system. This training covers various aspects of the platform, from basic user management to advanced course creation and management.
4. Support for Integration and Customization:
- EduApp provides support for integrating the platform with existing systems and customizing it to meet specific needs. This includes help with setting up payment gateways and other integrations.
5. Documentation and Tutorials:
- EduApp offers extensive documentation and tutorials to help users get started quickly. This includes guides on creating courses, managing users, and using various features of the platform.
6. No Monthly Subscriptions:
- EduApp only accepts yearly subscriptions, which includes all services such as implementation, maintenance, support, and training. This means users do not have to worry about additional costs for support and training.
EduApp implements a variety of security measures to protect data, ensuring compliance with data protection regulations and safeguarding user information. Here are the key security measures in place:
1. Secure Connections
- HTTPS and SSL Certificates: Access to the EduApp platform is exclusively through a secure connection (HTTPS) with an SSL certificate, ensuring that data transmitted between users and the platform is encrypted and secure.
2. Data Encryption
- Encryption in Transit and at Rest: All user data is encrypted both in transit and at rest. This means that data is protected while being transmitted over the internet and while stored on servers.
- Machine-Readable Data Portability: Users can download their personal data in a machine-readable format, which is encrypted and protected by an encryption password.
3. Access Control
- User Authentication: EduApp uses robust user authentication mechanisms, including password protection and multi-factor authentication, to ensure that only authorized users can access the platform.
- Role-Based Access Control: Different user roles (e.g., administrators, teachers, parents) have appropriate levels of access based on their responsibilities, minimizing the risk of unauthorized access to sensitive data.
4. Data Privacy Compliance
- GDPR Compliance: EduApp complies with the General Data Protection Regulation (GDPR), providing features such as a privacy policy template, data portability, and explicit user consent mechanisms.
- COPPA Compliance: For users under 13 years old, EduApp requires parental consent and ensures that their data is accessible only to the learner and parent by default.
5. Data Backup and Disaster Recovery
- Regular Backups: EduApp performs regular data backups to ensure that data can be restored in case of hardware failures, natural disasters, or cyber-attacks.
- Disaster Recovery Plans: Robust disaster recovery plans are in place to protect against data loss and ensure business continuity.
6. Physical Security
- Controlled Physical Access: Physical access to data centers and servers is restricted to authorized personnel only, with measures such as keycards and biometric authentication in place.
- Secure Storage: Sensitive data is stored in secure, certified data centers with perimeter security and central antivirus and security software.
7. Monitoring and Logging
- Activity Logging: EduApp logs user activities to ensure traceability and accountability. This helps in monitoring and identifying any unauthorized access or data manipulation.
- Regular Security Audits: Regular security audits and assessments are conducted to identify and address potential vulnerabilities in the system.
8. User Education and Awareness
- Training and Support: EduApp provides training and support to users on data privacy best practices and the importance of maintaining security protocols.
- Transparent Privacy Policies: Clear and accessible privacy policies are provided to users, detailing the types of data collected, how it is used, and the security measures in place to protect it.
Update Frequency
EduApp does not specify a fixed schedule for releasing updates. However, it is common for educational software platforms to release updates periodically to address bugs, introduce new features, and improve overall performance. The frequency can vary based on the needs of the users and the development cycle of the software.
Update Management
The management of updates for EduApp involves several key steps:
1. Assessment and Planning:
- Administrators assess the need for updates based on the current system's performance and any reported issues. This phase involves determining the relevance and impact of the updates on the production environment.
2. Testing:
- Updates are first tested in a separate environment that resembles the production setup. This helps in identifying any potential issues before the updates are rolled out to all users.
3. Deployment:
- Once the updates pass the testing phase, they are scheduled for deployment. Administrators can approve and schedule the installation of updates, ensuring minimal disruption to users.
4. Monitoring and Reporting:
- After deployment, the updates are monitored to ensure they have been successfully installed and are functioning as expected. Standardized reports are generated to provide comprehensive information about the update status and any issues that may arise.
5. User Feedback and Continuous Improvement:
- Feedback from users is collected to understand their experience with the new updates. This feedback is used to make further improvements and plan future updates.
Tools and Support
EduApp likely uses various tools and support mechanisms to manage updates effectively:
- Automated Update Systems: These systems help in scheduling and deploying updates automatically, reducing the need for manual intervention.
- Support Channels: EduApp provides 24/7 support through multiple channels, including online chat, email, and phone, to assist users with any issues related to updates.
Based on the provided sources, here is the information regarding how often EduApp releases updates and how they are managed:
Update Frequency
EduApp does not specify a fixed schedule for releasing updates. However, it is common for educational software platforms to release updates periodically to address bugs, introduce new features, and improve overall performance. The frequency can vary based on the needs of the users and the development cycle of the software.
Update Management
The management of updates for EduApp involves several key steps:
1. Assessment and Planning:
- Administrators assess the need for updates based on the current system's performance and any reported issues. This phase involves determining the relevance and impact of the updates on the production environment.
2. Testing:
- Updates are first tested in a separate environment that resembles the production setup. This helps in identifying any potential issues before the updates are rolled out to all users.
3. Deployment:
- Once the updates pass the testing phase, they are scheduled for deployment. Administrators can approve and schedule the installation of updates, ensuring minimal disruption to users.
4. Monitoring and Reporting:
- After deployment, the updates are monitored to ensure they have been successfully installed and are functioning as expected. Standardized reports are generated to provide comprehensive information about the update status and any issues that may arise.
5. User Feedback and Continuous Improvement:
- Feedback from users is collected to understand their experience with the new updates. This feedback is used to make further improvements and plan future updates.
Tools and Support
EduApp likely uses various tools and support mechanisms to manage updates effectively:
- Automated Update Systems: These systems help in scheduling and deploying updates automatically, reducing the need for manual intervention.
- Support Channels: EduApp provides 24/7 support through multiple channels, including online chat, email, and phone, to assist users with any issues related to updates.
1. Scaling Up (Vertical Scaling)
2. Scaling Down
3. Scaling Out (Horizontal Scaling)
4. Scaling In (Organizational/Internal Scaling)
Here are the key details on each term:
1. Scaling Up (Vertical Scaling) :
- This refers to increasing the capacity or computing power of an existing system/organization by adding more resources like memory, CPU cores, storage etc.
- It involves upgrading or expanding the current infrastructure to handle increased workloads or demand.
- Scaling up is useful for handling short-term spikes or when quick performance boosts are needed.
2. Scaling Down :
- The opposite of scaling up, it means decreasing resources/capacity when demand is reduced.
- This helps optimize costs by removing unnecessary resources during low-demand periods.
3. Scaling Out (Horizontal Scaling) :
- This involves adding more nodes/systems to an existing network or infrastructure.
- It distributes the workload across more machines, instead of upgrading a single machine.
- Scaling out provides better resilience and flexibility to match fluctuating demands.
4. Scaling In (Organizational/Internal Scaling) :
- This refers to adjusting the structure, processes, skills etc. within an organization itself.
- It ensures the organization has the internal capabilities and resources to implement its scaling plans effectively.
- Examples include staff training, adding new roles/teams, process improvements etc.
The sources emphasize that scaling is a critical challenge as organizations grow. A combination of scaling up, down, out and in is often required to match changing needs over time while maintaining performance, resilience and cost-efficiency .
Based on the provided sources, here are the terms and conditions for contract renewal and cancellation for various products:
Sign In App
1. Renewal Terms:
- The initial subscription term automatically renews for the same duration unless notice of termination is given at least 60 days prior to the renewal date.
- Subscription upgrades are billed at the current rates and can be prorated for the remainder of the current term or restart the subscription term.
2. Cancellation Terms:
- Either party may terminate the agreement if the other party fails to cure any material breach, ceases operation, or seeks protection under bankruptcy laws.
- Upon termination, access to the products ceases, and content will no longer be accessible. An archiving service is offered at no additional cost.
Academia Schools
1. Renewal Terms:
- School fees are based on the respective school grade and are calculated according to the current price list, which is published annually.
- The new tariffs become part of the contract if not terminated within the regular notice period of three months to the end of the school year.
2. Cancellation Terms:
- If a student does not attend school despite the contract, an administrative fee and a cancellation fee of three months' school fees are charged.
- During the probationary period, either party may withdraw from the contract. After the probationary period, a decision on the student's definitive admission is made.
EduCare
1. Renewal Terms:
- The subscription license is valid for one calendar year and automatically renews unless the customer notifies EduCare in writing of their intention not to renew.
- Fees are subject to change, and customers are notified 45 days prior to the renewal date.
2. Cancellation Terms:
- Customers may cancel an order up to 14 calendar days from the contract start date, with a cancellation fee of 25% of the total order value.
- Non-payment of fees can result in suspension of access to services.
Relevance Learning
1. Renewal Terms:
- Not explicitly mentioned in the provided source.
2. Cancellation Terms:
- Cancellation of an entire assignment is free up to 8 weeks before commencement. Fees apply for cancellations closer to the start date, ranging from 50% to 100% of the agreed amount.
- Cancellation of part of an assignment follows similar terms, with fees based on the timing of the cancellation.
Eduspot
1. Renewal Terms:
- The company may change the terms of the contract with at least 30 days' notice.
2. Cancellation Terms:
- Not explicitly mentioned in the provided source.
Safeguarding Network
1. Renewal Terms:
- Subscriptions renew automatically on the anniversary date. Customers have 28 calendar days from the invoice date to cancel the subscription.
2. Cancellation Terms:
- Mid-subscription cancellations run until the next renewal date. Outstanding invoices must be settled before cancellation is processed.
IBRO 2023
1. Renewal Terms:
- Not explicitly mentioned in the provided source.
2. Cancellation Terms:
- Cancellation fees vary based on the timing of the cancellation, ranging from 10% to 100% of the agreed package amount.
Cloud Contracts 365
1. Renewal Terms:
- Licenses auto-renew for consecutive 12-month terms unless terminated with 30 days' notice.
2. Cancellation Terms:
- Not explicitly mentioned in the provided source.
Educa
1. Renewal Terms:
- The agreement continues for the period covered by the fee paid by the customer and can be terminated at the end of the current period[10].
2. Cancellation Terms:
- Educa may terminate the agreement for breach, insolvency, or non-payment. Customers are responsible for removing content before cancellation[10].
SchooLinks
1. Renewal Terms:
- The agreement automatically renews at the end of each term unless either party gives written notice of termination at least 90 days prior to the end of the term[11].
2. Cancellation Terms:
- Non-payment can result in suspension of access and service. Unauthorized access or use can lead to immediate suspension or termination[11].
Eduverse
1. Renewal Terms:
- Either party may revise the terms with 30 days' notice[12].
2. Cancellation Terms:
- Customers cannot return goods or cancel orders without the supplier's consent, which may include a cancellation charge of 25% or more[12].
Feedinfo
1. Renewal Terms:
- Subscription fees may increase with 90 days' notice before the start of any subsequent subscription period[13].
2. Cancellation Terms:
- Customers may terminate the contract with 28 days' notice if they do not agree to an amendment of the terms[13].
Leverage Edu
1. Renewal Terms:
- Not explicitly mentioned in the provided source.
2. Cancellation Terms:
- The agreement remains in effect until terminated. Specific terms for cancellation are not detailed in the provided source[14].
General Data Protection Regulation (GDPR)
- EduApp complies with the GDPR, which ensures the protection of personal data and privacy rights within the European Union. This includes providing users with the right to know what personal information has been collected, the right to receive a copy of that data, the right to make corrections, and the right to request that it be deleted.
Web Content Accessibility Guidelines (WCAG) 2.0
- EduApp, specifically the Feedback Box application, complies with the WCAG 2.0 standard for web accessibility. This ensures that the application is accessible to individuals with disabilities, including those who use screen readers and other assistive technologies.
SSL Protocols and OAuth 1.0
- EduApp supports the latest SSL protocols to secure traffic between clients and servers. Additionally, OAuth 1.0 is used to authenticate incoming traffic, ensuring that only clients with valid keys and secrets can access the application.
Hosting Platform Security
- EduApp's hosting platform, Heroku, undergoes extensive security testing, including penetration tests, vulnerability assessments, and source code reviews. These tests cover all areas of the platform, including testing for OWASP Top 10 web application vulnerabilities and customer application isolation.
Compliance with Local and International Regulations
- EduApp's privacy policy is designed to meet and exceed the requirements of various global regulations, ensuring compliance with local and international data protection laws.
Accessibility and Inclusivity
- EduApp is committed to creating an accessible internet for individuals with disabilities. The application is designed to work well with screen readers, magnification tools, and other technologies commonly used by people with vision impairments. The color scheme is also adjusted to be readable for users with color blindness.
Data Protection and Security
- EduApp ensures that information collected on its website is stored in secure systems and accessed only by authorized personnel. The platform does not sell or share information with third parties, except when required by law or to protect rights, property, or safety.
By Shareworks