Real-Time Data Insights: Many users appreciate Crisp's ability to provide real-time, actionable insights, especially for inventory management and sales tracking. Brands like Mars and Sanofi Consumer Healthcare rely on it to improve decision-making and boost operational efficiency​

Efficient Data Management: The platform is praised for its ease in aggregating and transforming raw retail and distributor data into organized, usable formats, reducing time spent on data preparation​

Collaboration Tools: Users highlight the seamless collaboration between suppliers and retailers, facilitated by Crisp’s standardized data model, which helps streamline supply chain operations​

Data Connectivity: Crisp’s integration with platforms like Databricks enhances its usability by providing easy access to data from multiple retail partners, further boosting its appeal for analysts and data scientists

Complex Setup: Some users find the initial setup and data ingestion processes a bit complex, particularly for organizations not already embedded in retail data systems​

Cost: While not often explicitly mentioned in public reviews, the platform's advanced features might come at a higher cost, which could be a concern for smaller organizations with budget constraint