CCStorage is a modern, cloud-based self-storage management software platform focused on cost efficiency, simplicity, and support for storage facility operators of all sizes. The company stands out in the self-storage tech sector for its unique business model: there are no monthly fees or contracts for core software use—facility owners only incur modest transaction fees when tenants pay online, with the ability to pass those fees onto tenants for maximum savings. The platform delivers essential management features such as online rentals and payments, site mapping, automated notifications, integrated gate controls, robust reporting, and a self-service tenant portal, all via a web-based interface that scales easily for single or multi-location operations.
CCStorage was founded in late 2022 by Ben Shirey and a team experienced in credit card processing and business software. The product was born from efforts at CC Sales Pro—a company specializing in merchant services and payment tech—which found that storage operators wanted simple, affordable online payment features tailored to their unique industry needs. The solution soon evolved into a full-featured management suite for self-storage, initially serving clients seeking to minimize administrative overhead while increasing competitiveness and automation. Since launch, CCStorage has established a reputation for rapid onboarding, seamless software/data migrations, and "family-style" U.S.-based customer support.
Core product offerings are designed to cover all aspects of storage management:
Online rentals, reservations, e-signatures, and self-onboarding for tenants
Facility/site maps for visual unit and vacancy management
Automated SMS/email notifications for billing and reminders
Recurring payments, late fees, and tenant insurance integration
Gate and access system integrations (Door King, PTI, OpenTech Alliance, and more)
Mobile-friendly web platform accessible from any device
Comprehensive reporting for occupancy, delinquency, financials, and more
Custom pricing rules, multi-location support, and document management
Tenant and lead tracking, waiting list management, and efficient move-outs
CCStorage regularly updates the platform with new features based on client feedback. Recent improvements and ongoing deployments have included:
Expanded payment flexibility (ACH, card, fee-passing)
More advanced reporting/dashboarding options
Deeper gate and security integrations
Enhanced mobile support and site map visualizations
Incremental automation tweaks to billing, move-outs, and notifications
The company culture emphasizes affordable, transparent operations, and exceptional, "family-like" customer support. CCStorage features an in-house U.S. support team known for its attentiveness, agility, and willingness to guide new users through every onboarding and operational phase. The team is characterized by customer empathy, innovation (with ongoing improvements), and approachability—a frequent theme in both official messaging and user reviews
CCStorage is aimed at a broad range of users, from "Mom and Pop" independents with a single facility to larger enterprises managing multiple locations. Most users highlight ease of migration from older software, rapid deployment (often under 5 days), and satisfaction among both owners and tenants. The platform is praised for its straightforward, intuitive experience and responsiveness to support queries, with users reporting that CCStorage actively listens to feature requests and updates the platform regularly. The broader community is engaged via dedicated podcasts ("Self Storage Insight"), blogs, testimonials, and one-on-one training/consultation. CCStorage’s low-cost, scalable approach has allowed even small and rural operators to adopt digital management tools once reserved for larger players.
