Cascade
by Knovos
by Knovos
Profile Information Last updated on: 1 July 2024
Profile Information Last updated on: 1 July 2024
We help make selecting a software for your business effortless, economical and efficient.
by Knovos
by Knovos
Profile Information Last updated on: 1 July 2024
Profile Information Last updated on: 1 July 2024
This content primarily focuses on Cascades' commitment to sustainability, their history, and various benefits offered to employees. For detailed information about the implementation process and duration for CASCADE software, it would be best to consult the company's official documentation or contact their support team directly.
Based on the information provided in the search results, CASCADE software does allow for customization to fit specific business needs. Here are some relevant details:
1. Open Cascade offers custom software development services based on their proprietary 3D modeling kernel and platform. They highlight the ability to create bespoke solutions tailored to client requirements with fast time-to-market and affordable licensing models .
2. The Cascade CMS (content management system) used by many universities is built on a component-driven architecture, allowing for customization of site templates and components by expert Cascade developers .
3. Cascade, the strategy execution software, emphasizes customization as one of its key features. It states "Unlimited scope for customization. Drag-and-drop column selector" when describing its reporting capabilities for HR management .
4. The Pilot CS Cascade business management software suite provides customization and modification tools for users and developers to make changes to screens, reports, and even write new programs or modify existing ones in C++ or their proprietary SPL language [17].
5. When discussing the cascade/waterfall model for software development, one of the advantages mentioned is the ability to make changes easily in the early, more flexible stages before actual coding/implementation begins .
The sources provided do not explicitly mention any additional setup fees, maintenance costs, or support charges for CASCADE software. However, here are some relevant details I could gather:
1. For the Cascade Suite automated fee and distribution waterfall solution from Deloitte, it mentions you can get it implemented "as a license implementation or as a managed service." This implies there could potentially be implementation/setup fees, but no specifics are provided .
2. For the Cascade enterprise maintenance software from DNV, it states that "Cascade is developed specifically for power utilities and its list of long-term customers ranges from utilities with just a few substations to large regional or national utilities." This suggests it is likely customized and scaled based on the utility's size, which could impact pricing and potential additional fees .
3. The pricing page for the Cascade strategy execution platform states that on the Essentials and Enterprise+ packages, there is an "implementation program" included that takes 8-12 weeks on average. This implementation process is likely not free and could involve setup/consulting fees .
4. For IRIS Cascade HR software, there is no mention of additional implementation, maintenance or support fees. The pricing simply states "Custom pricing" for the different tiers [7].
Based on the search results, CASCADE offers several training options and support resources for new users of their software products:
For the Cascade CMS (Content Management System):
1. Cascade CMS Bootcamp - A 2.5 day hands-on training covering how to create and integrate website assets, targeted at technical administrators and developers .
2. Cascade CMS Groupcamp - A group training covering core CMS skills for administrators, webmasters, and developers .
3. End User Training - Up to 2 hour training on basics of managing content for end users/content contributors .
4. Train the Trainer - Up to 4 hour training to teach users how to train others on using the Cascade CMS .
5. Custom Trainings - Ability to develop customized agendas for specific training needs .
6. Free Minicamp - Periodically offered free training for developers and administrators .
7. Training guides, manuals, and recorded videos are provided as resources [7].
For the Cascade Strategy Execution software:
8. The Cascade Strategy Academy provides a wide range of training resources and courses on strategy execution .
9. Video tutorials and webinars covering different features and use cases [13].
10. Knowledge base articles and documentation in their Help Center .
11. Option to work with a designated Customer Success Manager for personalized training and support [20].
12. Live demos and free trials to get hands-on experience with the software .
Some general support options mentioned include access to product experts , a support portal [17], and user conferences to learn tips from other users [16].
The training seems comprehensive, offering options from free resources to paid dedicated training tailored to different roles and proficiency levels. New users can leverage guides, videos, hands-on sessions as well as personalized support to get up to speed with CASCADE's products.
CASCADE software offers a variety of training and support options to help new users get started and effectively use the platform. Here are the key training and support features provided:
Training
1. Guided Implementation Program:
- For enterprise customers, CASCADE offers an 8-12 week guided implementation program. This includes live, personalized sessions focused on connecting tools, business settings, team administration, data ingestion, reporting, and launch. This program is designed to tailor the setup of CASCADE to the specific needs of the organization and help teams get up and running quickly .
2. Personalized Sessions:
- During the implementation process, product experts provide live, personalized training sessions. These sessions are aimed at ensuring that the users understand how to use the software effectively and can leverage its full capabilities .
Support
1. Global Support Team:
- CASCADE offers 24/7 support via chat or email. The support team is available to help troubleshoot issues, answer questions, and provide immediate assistance for any concerns users may have .
2. Customer Advisory Board:
- Enterprise customers can join the Customer Advisory Board, which meets regularly to discuss product vision and collaborate on new ways of working. This provides an opportunity for users to influence the development of the software and ensure it meets their evolving needs .
3. Community Engagement:
- CASCADE fosters a global strategy execution community where users can exchange ideas with other executives and strategy professionals. This community engagement helps users learn from each other and stay updated on best practices .
4. Documentation and Resources:
- CASCADE provides comprehensive documentation and resources, including templates for various strategic and compliance plans. These resources help users understand how to implement and execute their strategies effectively using the platform [13][17].
Additional Features
1. Custom Integrations:
- CASCADE offers custom integrations through its Customer Success Engineers and API, allowing users to connect their existing business systems with CASCADE. This ensures that the software can be tailored to fit the specific workflows and processes of the organization .
2. Strategy Frameworks and Naming:
- Users can deploy their favorite strategy frameworks, such as OKRs or Balanced Scorecard, and use custom naming conventions across the platform. This flexibility helps in aligning the software with the organization's strategic language and methodologies .
CASCADE provides a robust set of training and support options, including guided implementation, personalized training sessions, 24/7 global support, community engagement, and comprehensive documentation. These features are designed to ensure that new users can effectively adopt and utilize the software to meet their specific business needs.
The sources focus more on describing the features and capabilities of CASCADE software products, without going into details about their update and release processes.
A few potentially relevant points I could gather:
1. The Cascade CMS (Content Management System) is mentioned as having a component-driven architecture, which could potentially allow for modular updates to specific components . However, no details are provided on update frequencies.
2. For the Cascade strategy execution platform, one source mentions that enterprise customers get "full access to a designated Customer Success Manager to help make sure you get the most out of the tool at every step" . This could imply that the Customer Success Manager may assist with software updates, but again no specifics are given.
3. One result discusses the ability to standardize procedure setups and control access to data in the Cascade Surgical Studio IONM software [10], which suggests some level of configuration management, but does not clarify if this relates to software updates.
4. A few results mention accessing documentation, knowledge bases, and training resources [7], which could potentially cover update-related guidance, but there are no explicit details provided.
While CASCADE seems to offer enterprise-grade software solutions that likely require ongoing updates and maintenance, I could not find any clear information in these search results about the typical cadence of their software release cycles or how updates are deployed and managed for customers. More specific details from CASCADE's official documentation or speaking with their support team would be required to answer this query comprehensively.
CASCADE's policy on data ownership and portability emphasizes the rights of individuals regarding their personal data. Here are the key points from the provided sources:
1. Data Ownership:
- CASCADE, as represented by Cascade Divide Partners, LLC, and Open Cascade, maintains that all intellectual property, including know-how, patents, copyrights, trade secrets, mask works, or other intellectual property rights related to the services, remains the property of CASCADE. This includes any equipment provided by Cascade in connection with the agreement, which shall remain the property of Cascade.
- Open Cascade's Privacy Policy states that a data subject has the right to receive a copy of their data in a 'commonly used and machine-readable format,' indicating a commitment to data portability. This suggests that while CASCADE retains ownership of intellectual property and equipment, individuals have rights concerning their personal data.
2. Data Portability:
- Open Cascade explicitly mentions the right to data portability, allowing individuals to obtain and reuse their personal data across different services. This means individuals can receive their data from Open Cascade in a commonly used and machine-readable format and potentially transfer it to another data controller.
- Cascade AI's Privacy Policy also acknowledges the role of Cascade as a data controller when collecting and defining the purpose for and control the means by which personal information is processed. It mentions the collection of a variety of information, including personal information, from or about users or their devices from various sources. This policy outlines the conditions under which personal data is handled, suggesting mechanisms are in place for managing data ownership and portability.
Based on the provided sources, here is the information regarding CASCADE's policy on data ownership and portability:
Data Ownership
1. Cascade Divide Partners, LLC:
- Cascade retains ownership of the Portal and its underlying technology. Customers do not gain ownership rights to the Portal or its associated intellectual property. Cascade retains all intellectual property rights in the Portal and its associated documentation, products, and systems .
2. Cascade Strategy (Cascade.app):
- Cascade owns all content, data, software, inventions, ideas, and other technology and intellectual property developed in connection with its services. Users are granted a license to use these elements under the terms specified by Cascade, but they do not gain ownership of these elements .
Data Portability
1. Cascade Divide Partners, LLC:
- The terms and conditions do not explicitly mention data portability. However, the general practice in such agreements is that customers can request their data in a usable format upon termination of the service, subject to the terms of the agreement .
2. Open Cascade:
- The privacy policy mentions that under applicable Data Protection Law, notably the GDPR, data subjects have the right to data portability. This means they can request a copy of their personal data in a structured, machine-readable format and have the right to transfer this data to another data controller .
3. Cascade Strategy (Cascade.app):
- The privacy policy does not explicitly mention data portability, but it does state that users can access, update, or delete their personal data. This suggests that while data portability is not explicitly detailed, users have control over their data and can request its transfer or deletion .
Based on the search results provided, here are the relevant details I could find regarding the terms and conditions for contract renewal and cancellation for CASCADE software and services:
Renewal Terms:
1. For the Cascade Divide data center services, the agreement has an initial term specified in the order. If no term is listed, it defaults to one year. The agreement will automatically renew for additional 12-month periods unless cancelled at least 30 days before the end of the current term .
2. For the Cascade strategy execution software from Cascade.app, there is no explicit mention of renewal terms in the pricing page. However, it states that on the Essentials and Enterprise+ packages, there is an "implementation program" that takes 8-12 weeks on average, implying these are likely annual/multi-year subscriptions .
3. For the RISA software and SaaS services, if the customer subscribes to a monthly or annual subscription with auto-renewals enabled, the subscription will automatically renew monthly or annually for additional periods equal to the initial term .
Cancellation Terms:
1. For Cascade Divide, each term and renewal can be cancelled by providing a written cancellation request at least 30 days before the requested cancellation date .
2. For RISA software, the customer can cancel the subscription at any time by emailing, but fees for the current term will not be refunded. RISA requires reasonable time to process cancellations .
3. For the Cascade strategy execution platform, there are no clear cancellation terms mentioned in the pricing page .
4. The Stability AI license for Stable Cascade allows termination of the agreement if the licensee is in breach of any term. Upon termination, the licensee must delete and cease use of any software products or derivative works [13].
5. The Open Cascade Technology public license (for older versions) was a custom license, so cancellation terms may have differed .
The search results do not provide specific details about the terms and conditions for contract renewal and cancellation for CASCADE software. However, here are some general insights and related information that might be useful:
1. Customer Success and Implementation:
- CASCADE offers a designated Customer Success Manager for enterprise customers, who helps ensure that users get the most out of the tool at every step. This includes dedicated Quarterly Business Reviews and regular engagement reporting, which might be relevant during contract renewal discussions .
2. Pricing and Licensing:
- The pricing page for CASCADE software mentions different tiers like "Essentials" and "Enterprise+" with varying user limits, but does not provide details on changing between tiers or adjusting user counts mid-subscription [13].
3. Support and Training:
- CASCADE provides comprehensive support and training options, including a guided implementation program, personalized training sessions, and 24/7 global support via chat or email. These services are likely to be part of the ongoing contract and could influence renewal terms .
4. Compliance and Security:
- CASCADE partners with top cloud service providers to ensure best-in-class security practices, including data encryption and compliance with regulatory standards. This focus on security and compliance might be a consideration in contract terms, especially for organizations with stringent data protection requirements [18].
5. Scalability and Customization:
- CASCADE offers custom integrations and the ability to scale the software to fit specific business needs. This flexibility might be reflected in the contract terms, allowing organizations to scale up or down as their needs change .
6. Privacy Policy:
- The privacy policy of CASCADE mentions that they use industry best practices to keep data secure and comply with legal provisions. This policy might include terms related to data handling and retention, which could be relevant for contract renewal and cancellation [18].
Recommendations for Further Information
To get precise details about the terms and conditions for contract renewal and cancellation, it would be best to:
- Contact CASCADE Support: Reach out to CASCADE's support team or your designated Customer Success Manager for specific information about your contract.
- Review Contract Documentation: Carefully review the terms outlined in your existing contract or service agreement with CASCADE.
- Consult Legal Counsel: If necessary, consult with legal counsel to understand the implications of the contract terms and ensure that your organization's interests are protected.
For the most accurate and detailed information, direct communication with CASCADE's sales or support team is recommended.
By Knovos