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CAKE POS
by Mad Mobile
by Mad Mobile
Profile Information Last updated on: 17 July 2024
Profile Information Last updated on: 17 July 2024
We help make selecting a software for your business effortless, economical and efficient.
by Mad Mobile
by Mad Mobile
Profile Information Last updated on: 17 July 2024
Profile Information Last updated on: 17 July 2024
The typical implementation process for CAKE POS software involves several key steps:
Initial Consultation: This step includes understanding the business's specific needs and how CAKE POS can meet them.
Hardware and Software Setup: Depending on the business's requirements, the necessary hardware and software components are installed.
Menu Configuration: Menus are set up in the system according to the restaurant's offerings.
Staff Training: Training sessions are conducted to ensure that all staff members are comfortable using the new system.
Go-Live Assistance: CAKE POS provides on-site or remote assistance during the initial go-live phase to address any immediate concerns.
The entire process typically takes a few weeks, but the duration can vary based on the complexity of the business's needs and the scale of implementation.
CAKE POS software is highly customizable to fit specific business needs. Customization options include:
Menu Customization: Businesses can tailor their menu directly in the POS system, including pricing, items, and descriptions.
Layout Customization: The layout of the POS can be adjusted to match the workflow of the restaurant.
Integration Capabilities: CAKE POS can integrate with various third-party applications, such as accounting software and inventory management systems, to provide a seamless operational flow.
While the basic costs of CAKE POS include the hardware and software fees, there are additional costs that businesses might incur:
Setup Fees: There may be initial setup fees involved, depending on the level of customization and support required.
Maintenance and Support Charges: Ongoing maintenance and support services are available, which may include regular updates and troubleshooting. These services could be charged monthly or annually.
Training Costs: While basic training is included, extensive training sessions may incur additional charges.
CAKE POS offers comprehensive training and support to ensure that businesses can effectively use their system:
Onsite Training: Trainers can visit the business location to conduct hands-on training with staff.
Online Resources: A variety of online tutorials and documentation are available to help users understand the software.
Customer Support: 24/7 customer support is provided to address any issues that may arise, ensuring minimal downtime.
Security is a critical aspect of CAKE POS software, with several measures in place to protect data:
Data Encryption: All sensitive data is encrypted to prevent unauthorized access.
Secure Hardware: The hardware provided is secured against tampering and unauthorized use.
Compliance: CAKE POS complies with industry standards such as PCI DSS to ensure that all transactions are secure, and that customer data is protected.
CAKE POS frequently updates its software to enhance functionality and security. These updates are managed seamlessly through cloud-based technology, ensuring that all users have access to the latest features without manual intervention. The updates are included as part of the service without additional charges, providing businesses with continuous improvements and new features.
CAKE POS adheres to strict privacy laws and ensures that operators comply with applicable privacy regulations such as the CCPA/CPRA, among others. The terms specify that CAKE acts as a processor of personal information on behalf of the operator, and it processes this data strictly according to the operator’s instructions. The data processed by CAKE remains under the ownership of the operator, and CAKE does not use this data for any commercial purposes other than to perform the contracted services.
CAKE POS offers flexible scaling options to accommodate the changing needs of businesses. CAKE POS systems are designed to serve restaurants of all sizes, suggesting an inherent scalability in their service offerings. For detailed terms, businesses would likely need to refer to specific contractual agreements or contact CAKE directly.
CAKE POS terms for contract renewal and cancellation are designed to be straightforward to ensure clarity for users. The software license and service agreement indicate that quantities purchased cannot be decreased during the term, and fees may be adjusted before the start of any renewal term. In terms of cancellation, if a user decides to terminate the service, specific conditions outlined in the agreement will apply, which typically involve settling any outstanding fees and adhering to the terms of notice.
CAKE POS complies with major industry standards, including PCI DSS for secure payment processing. This compliance ensures that all transactions processed through CAKE POS are secure, protecting both the business and its customers from data breaches and other security threats. The system's adherence to such standards is critical for maintaining trust and legality in digital transactions.
By Mad Mobile