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Axiom Software
by Syntellis Performance Solutions
by Syntellis Performance Solutions
Profile Information Last updated on: 1 July 2024
Profile Information Last updated on: 1 July 2024
We help make selecting a software for your business effortless, economical and efficient.
by Syntellis Performance Solutions
by Syntellis Performance Solutions
Profile Information Last updated on: 1 July 2024
Profile Information Last updated on: 1 July 2024
The provided search result does not contain specific information regarding the typical implementation process for Axiom Software or the duration it takes to implement the software. The summary focuses on the overall purpose and design of Axiom Software, highlighting its aim to equip finance teams with agility and enhanced data analysis capabilities. It also mentions Axiom's focus on key areas to ensure broad organizational adoption and success but does not detail the implementation steps or timelines.
Given the absence of direct information on the implementation process and timelines in the search result, for detailed and specific insights into the typical implementation process for Axiom Software and how long it typically takes, it would be advisable to contact Axiom directly through their official website or customer support. They would be able to provide comprehensive details tailored to the specific needs and context of an organization.
Axiom Software can indeed be customized to fit specific business needs, offering a range of features and capabilities designed to cater to various industries and organizational requirements. Here are several data points highlighting the software's customization capabilities:
1. Customization and Flexibility: Axiom Software is known for its robust budgeting and forecasting capabilities, allowing organizations to streamline their financial planning processes. It offers features like role-based permissions, capital management, budget allocation, and data visualization, which can be tailored to meet the specific needs of businesses.
2. Custom Web Applications: AXIOM IT Solutions, Inc. specializes in delivering full-cycle, custom web applications using modern, open standards, and third-party tools, crafted around the specific needs of businesses. This service is aimed at driving greater value, efficiency, and visibility for SMB leaders and their customers.
3. Integration with Microsoft Applications: In addition to its core functionalities, Axiom Software provides tight integration with Microsoft applications like Excel, Word, SharePoint, and PowerPoint. This allows for enhanced customization and flexibility in how reports and dashboards are communicated and shared within an organization.
4. Custom Programming for CAD and BIM: Axiom offers custom programming services for AutoCAD and MicroStation, providing personalized solutions that enhance productivity and efficiency. This service includes custom coding in a variety of programming languages, complete documentation for customized applications, and exceptional quality control.
5. Customization Opportunities in ERP: Axiom Software supports a wide range of customization opportunities, including various warehouse options, sales options, and the ability to implement custom tables. This level of customization ensures that businesses can tailor the software to meet their unique operational needs.
6. Custom Report Writing and Dashboard Creation: Axiom Software allows administrators to completely customize report writing and dashboard creation. This includes the ability to schedule imports/exports and add custom tables, providing businesses with the flexibility to adapt the software to their specific reporting and analytical requirements.
These data points demonstrate Axiom Software's commitment to offering customizable solutions that can be tailored to meet the diverse needs of its users, across different industries and business functions.
Axiom Software offers a variety of training and support options to new users, ensuring they can effectively utilize the software to meet their business needs. Here are the key training and support services provided:
Training Options
1. Virtual and In-Person Training Sessions: Axiom Software provides both virtual and in-person training sessions. These sessions are designed to help users understand the software's features and functionalities thoroughly. For instance, Axiom offers a 3-day online course through Syntellis Academy, which includes hands-on training on creating and managing reports, applying security, and distributing reports using Scheduler Jobs.
2. Specialized Training for Different User Roles: Depending on the user's role and the specific Axiom product being used, there are tailored training programs. For example, AxiomSL Learning Services offers classroom training with a focus on maintaining regulatory reports and meeting regulatory obligations. This training is client-focused and aligns with the platform users across all roles and functions.
3. Certification Programs: Axiom also offers certification programs such as Axiom Primary Users Certification, Axiom Financial Analyst Certification, and Axiom Reporting Certification. These programs are part of the Syntellis Academy and are designed to provide a deeper understanding of the software.
Support Services
1. Comprehensive Documentation and User Guides: Axiom provides detailed documentation and user manuals that guide new users through the software's functionalities, troubleshooting, and best practices. These resources are designed to help users self-serve many of their needs and get up to speed quickly.
2. Customer Support: Axiom offers customer support services where users can get help with specific issues or questions. This support is provided through various channels, including email and phone support, ensuring users can resolve their issues promptly.
3. Community and Forums: For ongoing support and learning, Axiom may offer access to community forums or user groups where users can share experiences, ask questions, and learn from each other. This peer support can be invaluable for new users getting accustomed to the software.
4. Administrative Support: For users involved in scheduling and administrative tasks within Axiom, there are specific training courses like the Axiom Scheduler Administration course. This course teaches how to manage Scheduler tasks, configure notifications, and troubleshoot common issues.
These training and support options are designed to ensure that users can maximize the benefits of Axiom Software, regardless of their previous experience with similar tools.
Axiom Software releases updates regularly to ensure optimal performance, security, and the introduction of new features. The management and deployment of these updates vary depending on the specific Axiom product or service in use. Here are some insights into how updates are managed across different Axiom offerings:
1. Axiom Cloud and Software Solutions: Axiom Software, deployed in a cloud environment, benefits from administration-free deployments and updates, keeping versions up to date with minimal hassle. Initial integration is seamless, and system updates are managed efficiently to ensure that users always have access to the latest features and security enhancements without significant IT overhead.
2. Axiom Chartplotter Displays: For Axiom chartplotter displays, such as those provided by Raymarine, software updates are released periodically. Users are advised to keep their software up to date to include all the latest ISO files for optimal performance. The process involves downloading the update to a microSD card and following specific instructions for the upgrade. Raymarine, for example, provides detailed guidance on how to upgrade Axiom chartplotter displays via Wi-Fi and microSD Card, ensuring users can easily manage updates.
3. Axiom Software by Syntellis: Axiom Software by Syntellis emphasizes a cloud-first approach, delivering scalability, integration, performance, security, and compliance. While specific update frequencies are not detailed, the cloud-first nature suggests that updates are managed seamlessly in the background, providing users with continuous access to the latest functionalities and security measures without disrupting their workflow.
4. General Update Management: Across various Axiom products, the emphasis is on ensuring that updates are managed efficiently to minimize user intervention and IT overhead. This includes leveraging cloud technologies for seamless updates, providing detailed instructions for manual updates when necessary, and ensuring that security and performance enhancements are promptly delivered to users.
Axiom Software has implemented several security measures to protect user data, as detailed in the provided search results. Here are the key points regarding their security protocols and data protection strategies:
Security Measures
1. Encryption and Secure Protocols: Axiom employs encryption and secure communication protocols to safeguard data. This includes the use of SSL (Secure Socket Layer) technology, which ensures that data transmitted between the user's device and Axiom's servers is encrypted and secure.
2. Data Center Security: Axiom's cloud services are hosted in secure server environments that utilize advanced technology such as firewalls and other security measures to prevent unauthorized access.
3. Compliance and Certifications: Axiom Software adheres to industry-specific regulatory requirements and has achieved certifications that include SSAE-16 SOC Type II (SOC2) and ISO 27001. These certifications demonstrate compliance with stringent security standards and practices.
4. Advanced User Authentication: Axiom provides unique usernames and passwords that must be entered each time a client logs on, adding a layer of security through controlled access.
Update and Patch Management
Axiom Software releases updates to enhance functionality and security. The management of these updates is crucial for maintaining the integrity and security of the system:
1. Regular Updates: Axiom Software periodically releases updates to its software, which may include security patches, new features, and improvements in performance and security.
2. Automated Update Notifications: Users are notified of available updates through the software interface, ensuring that they are aware of new versions and security patches that can be applied to their systems.
3. Secure Update Process: The update process is designed to be secure, with measures in place to ensure that updates are delivered and installed without compromising the security of the user's system.
These security measures and update policies are part of Axiom Software's commitment to protecting user data and providing a secure and reliable platform for its customers.
Axiom Software's approach to updates, data ownership, scalability, and contract terms is designed to accommodate the evolving needs of organizations. Here are the details based on the available information:
Updates and Management
1. Release Frequency: Axiom Software typically releases updates on a regular basis, although the exact frequency can vary. These updates may include new features, security enhancements, and performance improvements.
2. Update Management: Updates are managed centrally by Axiom, ensuring that all clients have access to the latest features and security patches. Clients are usually notified in advance of upcoming updates, and in some cases, they may have the option to schedule updates at a convenient time.
Data Ownership and Portability
1. Data Ownership: Axiom Software ensures that clients retain ownership of their data. This means that clients have full control over their data, including any data entered into or generated by the software.
2. Data Portability: Axiom supports data portability, allowing clients to export their data in standard formats. This feature facilitates easy migration or integration with other systems, ensuring that clients can manage their data as they see fit.
Scalability
1. Scaling Up or Down: Axiom Software offers flexible scalability options to meet changing organizational needs. Clients can scale their usage up or down based on their current requirements, which may involve adjusting the number of user licenses or the scope of services.
2. Customization for Scalability: The software's architecture supports customization and integration, which aids in scaling efforts. This means that as an organization grows or changes, the software can be adapted to continue meeting its needs effectively.
Contract Renewal and Cancellation
1. Contract Renewal: Axiom Software typically works with clients on a subscription basis, with contracts often set on an annual renewal cycle. Terms for renewal include discussions on service adjustments, pricing changes, and feature additions.
2. Cancellation Terms: The terms for cancellation are usually specified in the contract and include a notice period (often 30 days). Clients may be required to notify Axiom in writing if they wish to cancel their subscription. The contract will also detail any potential penalties or obligations upon cancellation.
These policies and practices demonstrate Axiom Software's commitment to providing a flexible, secure, and client-centered service. They ensure that the software not only meets the current needs of its users but also adapts to their evolving requirements.
Axiom Software adheres to several compliance standards to ensure data security and regulatory adherence, particularly in its cloud services and data management practices. Here are the key compliance standards that Axiom Software meets:
1. General Data Protection Regulation (GDPR): Axiom Software complies with GDPR, which regulates data protection and privacy in the European Union and the European Economic Area. It also addresses the transfer of personal data outside the EU and EEA areas. Axiom Software's adherence to GDPR is evident in its data processing and privacy policies, ensuring that user data is handled in a manner that respects privacy and enhances security.
2. Service Organization Control (SOC) 2: Axiom Cloud, part of Axiom's offerings, has achieved SOC 2 Type 1 and Type 2 compliance. This compliance standard involves detailed audits that assess the extent to which a vendor complies with one or more of the five trust principles based on the systems and processes in place. For Axiom, this includes security, availability, processing integrity, confidentiality, and privacy of data stored in the cloud.
3. Health Insurance Portability and Accountability Act (HIPAA): Axiom Technologies provides solutions that comply with HIPAA, which is crucial for clients in the healthcare sector. This compliance ensures that all patient data handled by Axiom Software adheres to the necessary security measures and privacy protocols required by this legislation.
These compliance standards demonstrate Axiom Software's commitment to maintaining robust security measures, protecting personal data, and adhering to regulatory requirements across various industries.
By Syntellis Performance Solutions