User-Friendly Interface: Many users highlight the ease of navigation and simplicity of the platform, even for those without a technical or accounting background. This makes it accessible to a broader audience

Efficiency in Invoice Processing: Users appreciate features like automated invoice submission and streamlined approval workflows, which help save time and reduce reliance on paper invoices​

Dependability: The software is praised for its stability and consistent performance, without frequent disruptive updates that require retraining

Time-Saving Features: The ability to track payments, search invoices easily, and add comments or attachments is frequently mentioned as enhancing productivity​

Limited Dashboard Customization: Some users feel that the dashboard could benefit from additional customization options to better fit their needs​

Invoice Search Challenges: Searching for specific invoices can occasionally be cumbersome, impacting efficiency for users managing large volumes of data​

Technical Support and Training: While generally rated positively, there are occasional calls for more comprehensive training resources and better communication during system outages or technical issues