Zoobook
By Zoobook Systems LLC
Compliance & Reporting: Strong tools for Medicaid, DMHAS, and DOH compliance.
Implementation & Training: Users report smooth onboarding with personalized training sessions.
Customization: Highly praised for its flexibility users can tailor forms, workflows, and dashboards to fit their facility’s needs.
Ease of Use: Users consistently describe Zoobook as intuitive and user-friendly, especially for clinicians and administrative staff.
Interface Clutter: A few users mention that the number of tabs and options can be overwhelming. However, this has been addressed with custom tab visibility settings.
Limited Admin Permissions: Some administrators feel restricted in their ability to edit or delete certain items, depending on role-based access settings.
Billing Complexity: A few users found the billing module complex at first, but noted that training and support resolved the issue.
