Design and Customization : Zenamu’s modern design and customizable branding options are frequently highlighted. Studios appreciate the ability to embed schedules into websites and tailor the look to match their brand.
Mobile-Friendly Experience : Clients enjoy the mobile-optimized booking experience, which makes it easy to register and pay for classes on the go.
Feature-Rich Platform : Users love the flexibility of features like credit packs, make-up sessions, customizable booking forms, and automated notifications. The ability to publish a schedule within minutes is a standout benefit.
Customer Support : The support team is described as responsive, friendly, and helpful. Many users mention receiving quick and thorough answers during onboarding and setup.
Value for Money : Zenamu is considered highly affordable, especially compared to competitors like Mindbody. Users appreciate the tiered pricing and the free version that includes essential features.
Ease of Use : Users consistently praise Zenamu for its intuitive interface and clean design. Both instructors and clients find it easy to navigate and book classes.
Limited Third-Party Integrations : While Zenamu integrates with Stripe, Mailchimp, and website builders, some users wish for broader integrations with CRMs or accounting platforms.
No Native Mobile App : Although the platform is mobile-friendly via browser, a few users have expressed interest in a dedicated mobile app for instructors.
Missing Membership Functionality : While Zenamu supports credit packs and passes, recurring membership options (e.g., monthly subscriptions) are not yet available. However, this feature is on the roadmap for release.
Limited Reporting Features : Some users note that Zenamu could benefit from more advanced analytics and reporting tools, especially for tracking client trends and business performance.
