Vizibl
By Vizibl Ltd
Vizibl typical implementation process:
Initial Assessment & Baseline (Activate Phase): The process begins with the Vizibl team working closely with your organization to assess current supplier collaboration maturity, identify key stakeholders, and establish a clear baseline of performance. This phase focuses on driving alignment across teams, building awareness of supplier collaboration principles, and setting strategic goals for the program.
Solution Design & Implementation Planning (Accelerate Phase): Next, Vizibl’s solution consultants collaborate with your team to design the program, map out where the Vizibl platform will enable supplier collaboration, and define success metrics. A detailed roadmap of collaborative activities is created, and robust processes are established to support long-term change management and capability building.
Platform Configuration & Onboarding: The implementation team configures the Vizibl platform to match your organizational structure, supplier relationships, and business objectives. Both your internal teams and key suppliers are onboarded onto the platform, with training provided to ensure everyone is prepared to use the system effectively.
Supplier & Project Setup: Suppliers are quickly and easily onboarded, and initial projects, joint business plans, or innovation initiatives are set up within the platform. The system is tailored to handle complex organizational trees and custom supplier groupings as needed.
Training & Capability Uplift: Comprehensive training and ongoing capability workshops are delivered to upskill your team in best practices for supplier collaboration, innovation management, and sustainability tracking.
Go-Live & Early Execution: The platform goes live, enabling real-time collaboration, project tracking, and supplier engagement. Out-of-the-box and custom dashboards are used to monitor progress at both user and executive levels.
Vizibl can be customized extensively to meet specific business needs, especially for large enterprises managing complex supplier ecosystems. Here's a streamlined overview of its customization capabilities:
1. Organizational and Supplier Modeling
Vizibl supports flexible hierarchies to model complex organizational and supplier structures, including regional variations and factory-level visibility.
2. Program Layer Customization
The Program Layer allows users to build custom cross-functional initiatives, defining suppliers, metrics, targets, and reporting structures. For example, it can be used to implement decarbonization or innovation programs.
3. Configurable Modules
Account Plans: Define supplier strategies using pre-built or custom templates.
Initiatives and Opportunities: Build and manage custom workflows and questionnaires with form builders.
Performance Metrics: Configure KPIs and organize them by category and business unit.
Surveys and Tags: Create reusable feedback tools and categorize items for filtering.
4. Supplier Collaboration Workspace
Allows real-time project collaboration with suppliers, document sharing, task management, and digital quarterly business reviews (QBRs).
5. Sustainability and ESG Customization
Supports multiple ESG frameworks, integrates with platforms like EcoVadis, and enables tracking of emissions and sustainability goals at the supplier level.
6. Professional Services for Implementation
Vizibl offers services like Vizibl Activate and Accelerate to help businesses define goals, configure the platform, and train teams.
7. Custom Dashboards and Reporting
Users can build dashboards and reports that aggregate performance data, align with company goals, and allow drill-down by region or supplier.
8. Access Control
Role-based permissions help ensure appropriate access and data security across the platform.
Vizibl offers a suite of training and support services to ensure new users can effectively utilize its platform for supplier collaboration and innovation.
Onboarding and Initial Training
New users receive free onboarding and initial training services during the first 1–3 months, depending on the selected service tier. This period includes structured guidance to familiarize users with the platform's features and functionalities.
Ongoing Technical Support
After the initial training phase, Vizibl provides continuous technical support through various channels:
Email and Web Support: Users can request assistance via email or through Vizibl's online support portal.
Live Phone Support: Available during business hours (9:00–17:00 GMT), excluding certain holidays.
Vizibl assigns dedicated Account Managers and a Support Team to assist with any ongoing needs.
Professional Services
For organizations seeking more in-depth assistance, Vizibl offers professional services:
Vizibl Activate: This program helps establish a robust supplier collaboration process, aligning stakeholders and setting strategic goals.
Vizibl Accelerate: Focuses on building supplier collaboration strategies, roadmaps, and capabilities.
Additional Resources
Vizibl provides a range of resources to support user education and platform utilization:
User Manuals: Accessible via download from Vizibl's online support portal.
Vizibl implements a set of security measures to protect user data and ensure platform integrity, aligning with international standards and best practices.
1. Compliance and Certifications
Vizibl is ISO 27001:2013 certified, demonstrating adherence to globally recognized information security management standards. This certification indicates that Vizibl has established robust procedures to safeguard data and maintain service quality. IT Supply Chain
2. Authentication and Access Controls
The platform supports Single Sign-On (SSO) and Multi-Factor Authentication (MFA), enhancing access security. User passwords are protected using cryptographic hash algorithms, and Vizibl enforces strong password policies, including history tracking, expiration, and minimum length requirements. An extensive permissions architecture allows for user-specific access controls, ensuring that users only access data pertinent to their roles.
3. Data Encryption and Secure Transmission
Vizibl employs 128-bit SSL encryption for data in transit and enforces the use of HTTPS protocols to protect data integrity during transfers.
4. Monitoring and Incident Response
The platform utilizes automated monitoring, alerting, and response technologies that operate continuously. These systems detect anomalies, potential abuse, and application attacks, enabling rapid response and mitigation by engineers and administrators.
5. Infrastructure and Disaster Recovery
Vizibl's architecture is designed for high availability, featuring redundancy with no single point of failure. Functions are duplicated across two physically separate data centers with automatic failover capabilities. Regular reviews of the high availability strategy ensure compatibility with new features and technological advancements.
6. Data Center Security
Transaction information is stored on secure servers located in physically secure data centers. Vizibl employs industry-standard firewalls and other security technologies to prevent unauthorized access.
7. Privacy and Data Processing
Vizibl acts as a Data Controller under the General Data Protection Regulation (GDPR), outlining clear policies regarding the collection, use, and disclosure of personal data. The platform collects personal data to provide and improve services, with users having choices regarding their data.
Vizibl's policies on data ownership and portability are designed to align with international data protection standards, particularly the General Data Protection Regulation (GDPR). Here's an overview of their approach:
Data Ownership
Vizibl operates as a data processor, meaning that the ownership of data remains with the clients who input and manage their information on the platform. Clients have full control over their data, including the ability to access, update, or delete it as needed. Vizibl does not claim ownership over client data and uses it solely to provide and improve its services.
Data Portability
Under GDPR, Vizibl acknowledges the right to data portability. This means that clients can request a copy of their personal data in a structured, commonly used, and machine-readable format. This facilitates the transfer of data to another service provider if desired. Vizibl aims to make this process straightforward, ensuring that clients can move their data without undue hindrance.
Data Deletion
Clients have the right to request the deletion of their personal data from Vizibl's systems. Upon such a request, Vizibl will take reasonable steps to remove the data, provided there are no legal obligations requiring its retention.
Security Measures
To protect data during transfer and storage, Vizibl employs robust security measures, including encryption and secure authentication protocols. These measures are in place to prevent unauthorized access and ensure data integrity.
Support and Assistance
For any requests related to data access, portability, or deletion, clients can contact Vizibl's support team. The company is committed to responding promptly and assisting clients in exercising their data rights.
Vizibl terms and conditions for contract renewal and cancellation are outlined in their Subscription Agreement. Here's a summary:
Contract Renewal
The agreement automatically renews for successive one-year periods unless either party provides written notice of non-renewal at least 30 days before the current term ends.
Termination by Customer
The customer may terminate the agreement if Vizibl materially breaches any term and fails to cure the breach within 30 days of written notice.
Immediate termination is allowed if Vizibl suspends its business due to bankruptcy or insolvency
Upon such termination, Vizibl will refund the prorated portion of prepaid fees for the remaining term.
Termination by Vizibl
Vizibl may terminate the agreement if the customer fails to pay any amount due within 30 days after written notice.
Termination is also possible if the customer materially breaches any non-monetary term and fails to cure it within 30 days of notice.
Immediate termination is allowed if the customer suspends its business due to bankruptcy or insolvency.
Post-Termination Obligations
Upon termination, the customer must disable any links to the software, cease access, and return any confidential information.
Vizibl's software platform is designed to meet stringent international security and compliance standards, ensuring the protection of sensitive data and adherence to global regulations. Key compliance frameworks and certifications include:
1. ISO 27001:2013 Certification
Vizibl is certified under ISO 27001:2013, an internationally recognized standard for information security management systems (ISMS). This certification demonstrates Vizibl's commitment to implementing robust security controls and risk management practices to protect client data.
2. GDPR Compliance
The platform complies with the General Data Protection Regulation (GDPR), ensuring that personal data is processed lawfully, transparently, and for legitimate purposes. Vizibl provides mechanisms for data subjects to exercise their rights, such as data access and deletion requests.
3. Hosting on Google Cloud Platform (GCP)
Vizibl's infrastructure is hosted on GCP, which adheres to numerous compliance standards, including:
Cloud Computing Compliance Controls Catalog (C5)
Cloud Security Alliance (CSA) STAR Certification
Federal Risk and Authorization Management Program (FedRAMP)
FIPS 140-2
Health Information Trust Alliance (HITRUST) Common Security Framework
Spain's Esquema Nacional de Seguridad (ENS)
These certifications ensure that the underlying infrastructure meets high standards for security and compliance
4. Additional Compliance Measures
Vizibl also aligns with other regulatory frameworks, including:
California Consumer Privacy Act (CCPA)
Children's Online Privacy Protection Act (COPPA)
EU Model Contract Clauses
These measures further reinforce Vizibl's dedication to data protection and privacy across different jurisdictions.
