The process begins with a discovery phase where CyberStrong’s team engages with your organization to understand your unique challenges, goals, industry context, and current cyber risk posture. This ensures the implementation is tailored to your needs.
You receive a guided, hands-on demonstration of the platform’s core features, including control automation, risk quantification, and reporting. This helps stakeholders visualize how CyberStrong will fit into existing workflows.
Based on your requirements, you select the most appropriate CyberStrong package (Compliance Hub, Risk Hub, or Executive Hub), each offering a different level of functionality and scalability.
The platform is configured to integrate with your current security infrastructure and data sources, enabling automated data ingestion, control monitoring, and real-time risk assessment.
CyberStrong’s flexible controls library is aligned with your chosen cybersecurity frameworks (such as NIST, CMMC, or custom frameworks). Automated, AI-powered crosswalking maps control across frameworks for efficient compliance.
The risk register is set up, and risk quantification models (e.g., FAIR, NIST 800-30) are configured to match your organization’s risk management approach. Customizable dashboards and heat maps are tailored to your reporting needs.
Tools for tracking remediation efforts, cost simulations, and Return on Security Investment (RoSI) analysis are enabled, supporting data-driven decision-making and project timeline forecasting.
The platform’s intuitive interface allows for rapid training, with most users able to navigate and utilize core features within days of onboarding. Expert guidance is provided throughout the process to ensure a smooth transition.
The CyberStrong Platform
By CyberSaint Security
The CyberStrong Platform is designed for high flexibility and customization, enabling organizations to tailor the solution to their specific business needs, risk environment, and maturity level. Here are the key data points demonstrating its customization features:
Modular Packages for Different Needs
CyberStrong offers three core packages- Compliance Hub, Risk Hub, and Executive Hub- allowing organizations to start with the functionality that matches their immediate requirements and unlock additional features as their cyber risk program matures. This modular approach ensures scalability and adaptability as business needs evolve.
Flexible Controls Library and Frameworks
The platform provides access to a comprehensive, flexible controls library covering hundreds of cybersecurity frameworks (e.g., NIST CSF, PCI, CIS, and more). Organizations can select, combine, and harmonize frameworks to match their regulatory environment and risk posture. AI-powered crosswalking automates mapping between frameworks, supporting custom compliance strategies.
Customizable Dashboards and Reports
Users can customize dashboards, heat maps, risk registers, and financial impact charts to view risk and compliance data from any angle-by geography, business unit, asset, or custom criteria. This supports tailored reporting for different stakeholders, from technical teams to the C-suite and Board.
Industry- and Organization-Specific Risk Insights
CyberStrong leverages the world’s largest cyber loss dataset to deliver risk insights tailored to your industry, company size, and revenue. This enables organizations to prioritize and manage risks that are most relevant to their unique context.
Configurable Alerts and Workflow Automation
The platform supports configurable alerting for workflow changes, control assessments, documentation, task assignments, and approvals. This allows organizations to automate and tailor workflow notifications to their operational preferences.
Customizable Risk Quantification Models
Organizations can choose and configure risk quantification models such as FAIR and NIST 800-30, adapting risk measurement to their internal methodologies and reporting needs.
Integration with Existing Security Infrastructure
CyberStrong can be integrated with a wide range of security tools and data sources, allowing automated data ingestion, real-time control monitoring, and seamless fit with existing IT and security environments.
Deployment Flexibility
The platform is available as SaaS, private cloud, hybrid, or on-premises, supporting organizations with unique hosting, compliance, or data sovereignty requirements.
Role-Based Access and Permissions
Administrators can define user roles and permissions, ensuring that team members have access to the features and data relevant to their responsibilities.
Rapid Onboarding and Intuitive Design
The CyberStrong Platform is designed for a minimal learning curve, enabling new users to become proficient within days of onboarding. Its intuitive interface ensures seamless navigation and quick access to all features, making it accessible for users at all levels.
Customer-Centric Discovery and Interactive Walkthroughs
New users begin with a personalized discovery session, where CyberSaint experts learn about the organization’s unique challenges and objectives. This is followed by interactive, hands-on platform walkthroughs that demonstrate key features such as control automation, risk quantification, and reporting, tailored to the user’s specific needs.
Expert Guidance and Best Practices
Users have direct access to CyberSaint experts for guidance, Q&A, and best practice sharing. The support team helps users understand how to integrate CyberStrong with their existing security infrastructure and optimize the platform for their environment.
Comprehensive Support Channels
CyberStrong provides 24/7 customer support via email, phone, and live chat, with a one-hour response time for support inquiries. Users can escalate issues if not resolved within 24 hours. Support is available globally and covers all aspects of platform use and troubleshooting.
Help Guides, On-Site Training, and Webinars
The platform offers a range of training resources, including detailed help guides, on-site training sessions, and webinars. These resources support self-paced learning, team onboarding, and ongoing skills development.
The CyberStrong Platform employs a robust, multi-layered approach to data security, combining advanced automation, industry-standard controls, and continuous monitoring to safeguard sensitive information:
Continuous Control Automation
CyberStrong uses patented AI-driven Continuous Control Automation™ to monitor and score cybersecurity controls in real time as data changes in your existing security tools. This shifts compliance and risk management from periodic, manual assessments to dynamic, ongoing protection, reducing the window of vulnerability and ensuring rapid detection of control gaps.
Comprehensive Framework Alignment
The platform supports alignment with leading cybersecurity frameworks and standards such as NIST, ISO 27001, CIS, PCI, and custom controls. This ensures that organizations meet regulatory requirements and best practices for data protection and compliance.
Data Encryption and Secure Access Controls
CyberStrong employs industry-standard security measures, including encryption of data both in transit and at rest, and implements secure access controls to restrict data access to authorized users only.
Automated Risk Assessment and Remediation
Automated, AI-powered risk assessments help identify vulnerabilities and prioritize remediation efforts, streamlining the process of closing security gaps and reducing risk exposure.
Customizable Dashboards and Reporting
The platform provides customizable dashboards and comprehensive reporting, giving organizations visibility into their risk posture, compliance status, and control effectiveness. This transparency supports informed decision-making and regulatory confidence.
Integration with Security Tech Stack
CyberStrong integrates seamlessly with existing security tools and IT infrastructure, enabling automated data ingestion and holistic monitoring of the cybersecurity landscape.
Collaboration and Workflow Controls
Built-in collaboration tools and workflow management features ensure that only authorized personnel can access, modify, or approve sensitive risk and compliance data, supporting strong internal controls.
Continuous Compliance Monitoring
The platform continuously monitors compliance with evolving regulations and standards, providing real-time alerts and updates to help organizations maintain ongoing regulatory alignment.
The CyberStrong Platform releases updates regularly throughout the year, with multiple product updates documented in recent months (e.g., February, June, and January 2024)256. These updates introduce new features, enhancements, and security improvements, reflecting an ongoing commitment to innovation and customer feedback.
How updates are managed:
Centralized and Automated Deployment:
Updates are managed and deployed centrally by CyberSaint, ensuring all customers receive the latest features and security enhancements without manual intervention.
Detailed Release Notes:
Each update is accompanied by detailed release notes and blog posts, outlining new functionalities, improvements, and upcoming features. This transparency helps users understand and leverage new capabilities effectively.
Customer Communication:
CyberSaint communicates upcoming releases and changes through product updates and blog posts, keeping users informed about what’s new and how it impacts their workflows.
Data Ownership;
CyberSaint, the provider of the CyberStrong Platform, does not own, control, or direct the use of any data stored or processed by users of the platform. Only the users (i.e., the customer organizations) are entitled to access, retrieve, and direct the use of their data. CyberSaint is largely unaware of what data is being stored or made available by users and only accesses such data as authorized by the client or as necessary to provide services.
CyberSaint is not a data controller under data privacy regulations such as the EU GDPR. The customer is responsible for determining the purposes and means of processing personal data within the platform.
Customers retain sole responsibility for the accuracy, quality, integrity, legality, and intellectual property ownership or right to use all data they enter into the CyberStrong Platform. CyberSaint does not claim ownership of any customer data.
Data Portability:
Customers have the right to access and retrieve their data from the CyberStrong Platform at any time, as they are the sole owners and controllers of their data.
Upon termination or expiration of a trial or subscription, CyberSaint is not obligated to retain customer data and may delete it after the end of the service period. It is the customer’s responsibility to export or back up their data before the service ends.
Contract Term and Renewal
The CyberStrong Platform is typically licensed on an annual subscription basis, with the customer committing to payment of the specified contract fee for each annual term.
Renewal terms are governed by the Platform Program Terms and Conditions attached to the license agreement. Unless otherwise specified, contracts renew annually, and continued access to the platform is contingent on timely payment of renewal fees.
Payment Terms:
Customers are required to pay the agreed-upon fees within 30 days of receiving an invoice for each subscription term.
Cancellation and Termination:
Material Breach: Either party may terminate the agreement for material breach. CyberSaint may terminate the license and platform access upon written notice and after providing a reasonable opportunity for the customer to cure the breach.
Trial Agreements: For trial services, the agreement and platform access are automatically terminated at the end of the trial period unless the customer elects to license the services on a paid basis. The customer may also terminate trial services at any time by providing written notice.
Termination for Convenience: During the paid subscription period, there is no explicit mention of unilateral termination for convenience; termination generally requires a material breach or mutual agreement.
Data Handling on Termination: Upon termination or expiration, CyberSaint is not obligated to retain customer data and may delete it after the end of the service period. It is the customer's responsibility to export or back up their data before termination.
Customers may not assign the license to a third party without CyberSaint’s prior written consent.
The agreement is governed by the laws of the Commonwealth of Massachusetts, with disputes subject to state or federal courts in Boston, Massachusetts.
Refunds and Liability;
There is no explicit provision for prorated refunds upon early termination unless otherwise specified in the agreement. The services are provided "as is," and CyberSaint disclaims liability for indirect, incidental, or consequential damages.
The CyberStrong Platform is designed to help organizations meet a wide range of cybersecurity compliance standards and frameworks. Its Compliance Hub and automated features allow users to align with, assess, and report on numerous industry and regulatory requirements. Specifically, CyberStrong supports compliance with:
NIST CSF (Cybersecurity Framework)
NIST SP 800-53
NIST SP 800-171
ISO 27001
IEC 62443
CIS Controls
PCI DSS (Payment Card Industry Data Security Standard)
HIPAA (Health Insurance Portability and Accountability Act)
GDPR (General Data Protection Regulation)
FedRAMP (Federal Risk and Authorization Management Program)-including Low, Moderate, and High impact levels.
FFIEC (Federal Financial Institutions Examination Council)
Financial Services Sector Cybersecurity Profile
New York Department of Financial Services (23 NYCRR 500)
Custom frameworks and controls- organizations can create and manage their own compliance requirements within the platform.
CyberStrong’s patented AI-driven automation and crosswalking features enable organizations to “assess once, comply many,” mapping compliance efforts across multiple frameworks and standards efficiently. The platform also supports tracking compliance by asset group, business unit, geography, and more, offering flexibility for organizations with complex structures or multiple regulatory obligations.