No Setup Fees: There are no upfront setup charges.
No Monthly Minimums: Pricing is purely consumption-based—you pay only for the actions you run.
Action-Based Billing: Each automated task is billed individually, with rates varying by cloud provider and action type.
Support Costs: Standard support is included; premium support options may be available for enterprise clients.
Payment Options: Credit card payments are standard; PayPal invoicing is available for larger accounts.
Training
Help Center Access: Skeddly offers a comprehensive Help Center with categorized articles covering setup, billing, credentials, actions, schedules, and troubleshooting.
Getting Started Guides: Step-by-step tutorials for configuring accounts, creating actions, and linking cloud services.
Email Support: Users can contact the Skeddly team directly for personalized assistance.
Action-Specific Documentation: Detailed instructions for each supported action type across AWS, Azure, and Google Cloud.
IAM Policy Generator: Helps users create secure, minimal-permission policies tailored to their automation needs.
Notification Preferences: Users can configure alerts for action success or failure via email, Twitter, or Amazon SNS
Security Measures
HTTPS/SSL Encryption: All traffic between users, Skeddly, and cloud providers is encrypted using HTTPS and SSL protocols.
AES-256 Data Encryption: Sensitive data is encrypted at rest using AES-256, the same standard used by AWS for S3 and RDS.
Multi-Factor Authentication (MFA): Supports Google Authenticator and Mobile OTP for added account protection.
IAM Role Integration: Encourages use of IAM roles over access keys for secure cloud access, following AWS best practices.
Opt-In Permissions: Skeddly assumes zero permissions by default; users explicitly grant only the access needed for specific actions.
IAM Policy Document Generator: Automatically creates custom policies with the least privilege required for selected tasks.
Updates
Continuous Improvements: Skeddly regularly updates its platform to support new cloud services and enhance automation capabilities.
Silent Rollouts: Most updates are deployed seamlessly without requiring user intervention.
Feature Expansion: New action types and scheduling options are added based on user feedback and cloud provider changes.
No Downtime Required: Updates are managed in the background, ensuring uninterrupted service.
Data Ownership and Portability
Customer-Controlled Data: Skeddly does not claim ownership of customer data; users retain full control over their cloud resources and configurations.
Minimal Data Retention: Only essential metadata (e.g., action logs, schedules) is stored to facilitate automation; sensitive data is encrypted and not shared.
Portability: Since Skeddly operates via cloud-native actions, users can easily migrate or replicate their automation setups to other platforms or tools
IAM-Based Access: Skeddly uses IAM roles and policies, ensuring users define and control what data Skeddly can access.
No Vendor Lock-In: Users can cancel anytime and retain their cloud infrastructure independently of Skeddly.
Scaling Up / Down
Flexible Usage Model: Skeddly’s consumption-based pricing allows organizations to scale automation tasks up or down without changing plans or contracts.
No Tiered Plans: There are no rigid subscription tiers—users pay only for the actions they run.
Multi-Account Support: Easily add or remove cloud accounts as organizational needs evolve.
Custom Scheduling: Adjust task frequency and scope dynamically to match business hours, seasonal demand, or budget constraints.
The terms & conditions for contract renewal and cancellation
No Long-Term Contracts: Skeddly operates on a pay-as-you-go basis; users are not locked into long-term agreements.
Free Trial: A 30-day free trial is available with no credit card required.
Post-Trial Upgrade: After the trial, users must upgrade to a paid account to continue using the service—even if usage remains minimal.
Cancellation Anytime: Users can cancel their account at any time without penalty.
Billing Options: Credit card payments are standard; PayPal invoicing is available for larger accounts.
No Setup or Maintenance Fees: There are no hidden fees for onboarding, support, or platform maintenance.
Compliance
Encryption Standards: Data is encrypted using AES-256 at rest and SSL/TLS in transit, aligning with industry best practices.
IAM Policy Enforcement: Skeddly follows AWS best practices for least-privilege access, reducing risk exposure.
User Consent and Control: Permissions are opt-in and action-specific, supporting compliance with privacy frameworks like GDPR and CCPA (though not explicitly stated).
Secure Authentication: Supports multi-factor authentication (MFA) via Google Authenticator and Mobile OTP.