Shop-Ware is a cloud-based auto shop management software designed to streamline automotive repair shop operations. It offers a range of features that enhance efficiency and customer satisfaction. Key features include repair order tracking, built-in vehicle inspections, and instant service writing that allows users to share service details with customers for quick approvals. The platform also supports inventory management, canned jobs, live chat, and native parts ordering, along with payment processing and a gross profit optimizer to help shops achieve their target profit margins. Additionally, Shop-Ware provides tools for customer management, staff management, and workflow handling, enabling real-time notifications and task assignments. It integrates with third-party tools like QuickBooks and Mitchell 1, offering flexibility in managing financials and repair data. Overall, Shop-Ware aims to reduce paperwork and phone calls, allowing shops to focus on repairing more vehicles with fewer resources.
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Cloud-based platformDigital workflowsReal-time communicationIntegrated paymentsInvoicing & billingAccounting & payroll integrationInventory managementOnline parts orderingCanned jobsLive chatNative parts orderingPayment processingGross profit optimizerRepair order trackingBuilt-in vehicle inspectionsInstant service writingVIN lookupCustomer databaseAppointment schedulingPoint of Sale (POS)CRMMaintenance schedulingAlerts/notificationsEmployee schedulingReporting & statisticsProgress trackingJob trackingInspection managementEstimatingData import/exportCustomer historyCommunication managementEmailForumHelp DeskFAQsCloud, SaaS, Web-BasedDesktop - MacDesktop - WindowsMobile - AndroidMobile - iPhone
