RTA
By RTA: The Fleet Success Company
Outstanding Customer Support: Users consistently report that RTA’s customer service is highly responsive, knowledgeable, and willing to assist at all stages—from onboarding to troubleshooting. Many reviewers say support is the best asset of the company and staff treat clients like family
Feature-Rich and Flexible: The software covers a wide range of fleet management needs including maintenance scheduling, cost tracking, inventory management, work orders, warranties, and more. Many reviewers mention that it centralizes operations and has robust modules for various fleet workflows
User Training and Onboarding: Unlimited training sessions, comprehensive manuals, and ease of reaching support during setup are appreciated. Customers feel well-accompanied and empowered by the company’s educational resources.
Scalability: Organizations managing large fleets (hundreds of vehicles) confirm the software handles scale well, without loss of speed or efficiency. Adding units is straightforward
Intuitive for Daily Use: Many find the interface easy to learn for everyday fleet operations (opening/closing work orders, tracking maintenance, searching records)
Complexity and Learning Curve: Some users find the software’s breadth daunting, noting that while it has many features, not all are intuitive or easy to find without training. The initial implementation can be challenging without extra assistance or tech support.
Slow Feature Rollout and Updates: A number of users mention the pace of innovation is slow, and updates or new features can feel “half finished.” Some parts of the system are not as modern or up-to-date as cloud-native alternatives
Reporting Limitations: Reporting tools are reported as cumbersome by some, and generating custom or advanced reports may require use of external software like Crystal Reports, or technical input
