Rise Vision

1. Initial Setup: Since Rise Vision is a cloud-based digital signage software, it can be deployed quickly across multiple digital signage screens. Users do not need to invest in proprietary hardware, as the software works with any digital signage player, including existing devices and smart TVs.

2. Template Selection and Customization: Users can choose from over 500 professionally designed, animated, and customizable templates. These templates are easy to edit and can automatically carry the organization's colors and logos, ensuring that the content remains on brand. This step significantly reduces the time required for content creation.

3. Content Management: The software allows users to delegate the management of digital signage to anyone in the organization, making it easy for non-IT personnel to handle. This feature is particularly beneficial for organizations with limited IT resources.

4. Training and Support: Rise Vision offers free weekly training sessions to help users get up to speed quickly. Additionally, the support team provides free assistance via phone, email, and remote desktop support, with replies typically within less than a business hour.

1. Templates: Users can choose from over 500 professionally designed, animated, and customizable templates. These templates are easy to edit and can automatically carry the organization's colors and logos, ensuring that the content remains on brand.

2. Content Management: The software allows users to create custom schedules and quickly change presentations in playlists running on 1 to 1,000+ displays. It also supports integrations with various applications like Google Slides, Google Calendar, Canva, and more, allowing for dynamic content updates.

3. Visual Editor: The platform includes a visual editor that enables users to create engaging presentations using images, videos, RSS feeds, and third-party integrations without any design expertise required.

4. Emergency Alerts: Rise Vision integrates with emergency alert providers that use the Common Alert Protocol (CAP) to reach your entire organization quickly.

5. User Roles and Permissions: The software supports granular access controls and permissions, allowing different users to be assigned specific roles like display manager or viewer.

1. Subscription Plans: Pricing starts at $11.50 per display license per month. There are also advanced plans that scale from $49 to $199 per month, with additional displays and advanced functionalities like API access and premium support.

2. Hardware Costs: While the software works with existing devices and smart TVs, there may be costs associated with purchasing media players or displays if needed. Rise Vision offers Hardware as a Service options to eliminate upfront CAPEX costs.

3. Setup and Maintenance: There are no explicit setup fees mentioned, but users may incur costs for provisioning, integration, and IT support for more complex setups. Maintenance and troubleshooting may also require IT support, which can add to the overall cost.

4. Content Creation: Additional expenses may include graphic design, video creation, photo and image licenses, and hiring models or photographers for custom content.

Rise Vision offers comprehensive training and support to new users:

1. Free Training: Weekly training sessions are available at no cost, helping organizations quickly become proficient with the software. There are also step-by-step guides and video tutorials available online.

2. Support Options: Rise Vision provides free support via phone, email, and remote desktop support, with replies typically within less than a business hour. The support team is backed by a 99% customer satisfaction rating.

3. Onboarding: For subscriptions over $1,800 per year, Rise Vision offers complete setup, including branding, onboarding, and personalized training facilitated by a dedicated Customer Success Manager.

Rise Vision employs a variety of security measures to protect customer data:

1. Physical, Electronic, and Administrative Safeguards: These include measures to prevent unauthorized access, use, or disclosure of personal information.

2. Data Encryption: Data is encrypted both in transit and at rest to ensure its security.

3. Access Controls: Role-based access controls and permissions are implemented to restrict access to sensitive information.

4. Regular Security Audits: The company conducts regular security audits to identify and mitigate potential vulnerabilities.

5. Compliance with Standards: Rise Vision adheres to industry standards and best practices for data security.

Rise Vision frequently updates its software to introduce new features and improve user experience:

1. Regular Updates: The company releases updates regularly, with recent updates including new features like emergency alerts, list component templates, and web page components.

2. User Notifications: Users are notified of updates through various channels, including emails and in-app notifications.

3. Seamless Integration: As a cloud-based solution, updates are managed centrally and rolled out seamlessly to users, minimizing disruption and ensuring that all users have access to the latest features and improvements.

Rise Vision's policy on data ownership and portability includes the following points:

1. Data Ownership: Users retain ownership of the content they upload to the Rise Vision platform. The company does not claim ownership of user-generated content.

2. Data Portability: Users can export their data and content from the platform. This includes the ability to download presentations, schedules, and other content created within the system.

3. Data Retention: Personal information is retained for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Users can request the deletion of their data, although some information may be retained for legal or regulatory reasons.

4. Third-Party Sharing: Rise Vision may share aggregated, non-identifiable data with third parties for business purposes, but personal information is only shared with user consent or as required by law.

1. No Contracts: Rise Vision does not require long-term contracts, allowing organizations to scale their usage up or down without being locked into a fixed term.

2. Subscription Plans: Users can choose from various subscription plans starting at $11.50 per display license per month. Advanced plans range from $49 to $199 per month, providing flexibility to add or reduce the number of displays as needed.

3. Hardware as a Service: Rise Vision offers Hardware as a Service options, which can help organizations scale their hardware needs without upfront capital expenditure.

4. Cancellation Policy: Users can cancel their subscriptions at any time without incurring additional fees, making it easy to scale down if necessary.

1. Automatic Renewal: Subscriptions automatically renew for an additional period equal in length to the expiring subscription term unless canceled. Users must cancel their subscription before it renews to avoid being billed for the next period.

2. Cancellation Process: Users can cancel their subscription at any time by contacting Rise Vision via email. If the subscription was purchased through an App Provider, cancellation must be done through the App Provider.

3. Refund Policy: There are no refunds for fees already paid for the current subscription period. Users will continue to receive services until the end of the current subscription period even after cancellation.

4. Termination Rights: Both Rise Vision and the user have the right to terminate the service upon 30 days' written notice for any reason.

1. SOC 2 Type II Attestation: Rise Vision has achieved SOC 2 Type II attestation, which verifies that the company has implemented controls and procedures to safeguard customer data.

2. Web Content Accessibility Guidelines (WCAG): Rise Vision is committed to digital accessibility and aims to conform to WCAG 2.1 Level AA standards. This ensures that their digital signage solutions are accessible to people with disabilities.

3. Data Encryption: All data is encrypted at rest and protected by Transport Layer Security (TLS) when in transit, ensuring data security.

4. Penetration Testing: Annual penetration tests are performed by qualified third parties to identify and mitigate potential security vulnerabilities.