ResNexus is a leading provider of cloud-based property management and reservation software, primarily serving the hospitality industry. Headquartered in Salem, Utah, the company specializes in solutions for bed and breakfasts, boutique hotels, campgrounds, vacation rentals, and similar businesses. ResNexus distinguishes itself by offering an all-in-one platform that integrates reservation management, online booking, guest communications, marketing automation, and channel management, all designed to streamline operations and elevate the guest experience.
The company was founded in 2003 by James Mayfield, a former software consultant who identified a gap in the market for modern, guest-focused reservation systems. Mayfield’s first project-a redesigned booking engine for a hotel group-doubled the client’s revenue in its first year, inspiring him to launch ResNexus. Since then, ResNexus has grown into an innovation leader, pioneering one of the first cloud-based booking engines and continually expanding its offerings to meet the evolving needs of hospitality businesses.
ResNexus remains a family-owned and operated business. According to available data, the company has raised approximately $350,000 in funding and reported annual revenues of $6.9 million in 2024. The company employs around 47–63 people, maintaining a lean yet effective team focused on product development and customer service.
ResNexus provides a comprehensive suite of features, including a customizable online booking engine, automated confirmation emails, a visual reservation grid, channel management with OTAs, payment processing, dynamic pricing, guest communication tools, and robust reporting and analytics. The platform is cloud-based and accessible across devices, with add-ons such as text messaging, Wi-Fi door locks, utility readers, custom websites, and digital marketing services.
The company has focused on broadening its feature set, integrating with third-party solutions like Goodcall for AI-powered phone assistance, and enhancing its channel management and marketing capabilities. Recent years have seen the introduction of advanced payment processing, guest feedback tools, and integrations with international booking channels as part of its global expansion strategy.
In 2024 and 2025, ResNexus rolled out several significant enhancements. Notable new features include the “Book Anything” module for flexible bookings, a Rate Optimizer for dynamic pricing, expanded internationalization options (such as multiple language and date formats), improved analytics and marketing email integration, and enhanced door lock and utility integrations. These updates reflect the company’s commitment to continuous improvement and responsiveness to customer feedback.
ResNexus is widely recognized for its strong, people-oriented culture. The company’s mission-“Learn, Serve, Grow”-emphasizes service, innovation, and education, both for clients and employees. Employee reviews highlight a supportive, family-like environment with excellent benefits, work-life balance, and a “work hard, play hard” ethos. The company invests in employee well-being through perks such as paid breaks, retreats, and in-house massages, fostering loyalty and high morale.
ResNexus serves over 4,000 hospitality businesses globally, with a particularly strong presence in the United States. Its user base is predominantly small to mid-sized businesses, especially bed and breakfasts, inns, boutique hotels, and campgrounds. The platform is praised for its ease of use, feature-rich environment, and exceptional customer support. Community engagement is fostered through webinars, user feedback channels, and active support, helping clients maximize the value of the software and contributing to a loyal customer base.
ResNexus
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