Placetel is a cloud-based business communication platform that offers a complete VoIP phone system and unified communications solutions. It provides features such as virtual phone numbers, call routing, conferencing, voicemail-to-email, and team messaging, all accessible through desktop and mobile apps. Placetel integrates seamlessly with popular business tools like Microsoft Teams and Salesforce, enabling efficient collaboration and streamlined workflows. Designed for flexibility and scalability, it supports businesses of all sizes in enhancing communication, reducing infrastructure costs, and ensuring reliable connectivity across remote and office environments.
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IVR / voice menu (self-service routing)Call groups / ringing groups (group calls)Time-based call routing (time-of-day rules)Mobile & desktop apps + softphone supportFile-sharing, screen sharing and whiteboard toolsPresence status & availability indicators for usersSupport for video-meetings (up to 1,000 participants)Over 150 business telephony-functions in one platformCloud telephone system / VoIP cloud phone systemReporting & analytics (call metrics, usage, dashboards)High availability hosting (redundant datacentres) and compliance (ISO certifications)Mobile number integration (SIM/eSIM) to unify mobile + office lineWeb portal for admin & user management; device auto-provisioningIntegration with CRM / ticketing systems and APIsCall queues and call centre tools (agents, management)Electronic fax (send & receive as part of system)Call recording / voice recording capabilitiesVoicemail with email notification and transcriptionBusy-lamp field (BLF) & pickup features to monitor colleague statusForumCloud, SaaS, Web-BasedOn-Premise - WindowsDesktop - Windows
Placetel
By placetel.de/Gamma Placetel GmbH
