Perception Point
By PERCEPTION POINT
High detection rate: Users praise Perception Point for its 99.95% detection rate, catching various threat types including evasive malware and social engineering attacks with high accuracy.
Excellent customer support: The customer service and technical support are highly rated, with users describing it as responsive, professional, and available 24/7.
Easy setup and deployment: Many users report that the initial setup process is straightforward, ranging from a few minutes to a day, depending on the organization's architecture.
Time-saving for SOC teams: The solution is reported to save up to 75% of SOC time with its integrated, managed Incident Response service.
Scalability: Users have reported no issues with scalability, even when dealing with large numbers of clients and mailboxes.
Comprehensive protection: The solution offers protection across multiple channels, including email, web browsers, and cloud collaboration apps.
Fast threat prevention: The system is praised for its ability to dynamically scan 100% of content within seconds.
Pricing concerns: Some users mention that the pricing is high, although they also note that it's fair compared to other solutions and aligns with the value provided.
Limited outgoing email scanning: Users have expressed a desire for the solution to scan outgoing emails for potential threats, which is currently not a feature.
Need for more user-friendly configuration: Some users would like to see a more user-friendly configuration process with APIs and the ability to automate processes.
Limited forensics information: There's a desire for more detailed information about the sources and vectors of attack for malicious emails from a forensics perspective
