Innovative Features: Orca's SideScanning technology is often highlighted as a game-changer for providing insights without the need for agents. This innovation is valued for its ability to detect vulnerabilities and risks effectively.
Customer Support: The company's customer support is frequently praised for being responsive and helpful. Users appreciate the quick turnaround times for support tickets and the team's willingness to address customer feedback and improve the product.
Comprehensive Coverage and Visibility: Orca Security is commended for providing extensive visibility into cloud assets, including vulnerability management and compliance monitoring. Users find the platform effective in identifying and addressing security issues across multiple cloud environments like AWS and Azure
Ease of Use and Quick Deployment: Many users highlight the ease of deploying Orca Security, noting that the setup process is straightforward and can be completed in minutes. This quick deployment is often cited as a significant advantage, allowing organizations to rapidly gain visibility into their cloud environments.
Agentless Technology: Users appreciate Orca Security's agentless approach, which eliminates the need for deploying agents across systems. This feature is praised for reducing operational costs and simplifying deployment, as it minimizes user impact and performance degradation.
User Interface Adjustments: Some feedback indicates that users are still adjusting to the new user interface, which can take time to get accustomed to, although this is generally seen as a minor issue.
Feature Gaps: While Orca Security is generally well-received, some users point out that there are missing features that would enhance the product. These are often described as "nice to have" rather than essential, and the company is reportedly working on addressing these gaps.
High Pricing: A few users mention that the cost of Orca Security is high, especially for a relatively new product in the market. This can be a concern for organizations with limited budgets.
Lack of Real-Time Scanning: Some users note that Orca's side-scanning technology, while innovative, does not perform real-time scanning. This limitation means that the platform cannot provide immediate detection of vulnerabilities or threats.
