Naverisk is a New Zealand-based software company that specializes in IT service automation. It offers an all-in-one platform combining Remote Monitoring and Management (RMM), Professional Services Automation (PSA), and a Service Desk, tailored for Managed Service Providers (MSPs) and internal IT teams. The company’s mission is to simplify IT service delivery by consolidating essential tools into a single, intuitive interface.
Naverisk was founded in 2007 by a team of former MSP operators who were frustrated with the inefficiencies of using multiple disconnected tools. Their goal was to build a smarter, more integrated solution from the ground up. The platform officially launched in 2009, and since then, it has grown steadily, serving clients globally with a focus on simplicity, automation, and cost-effectiveness.
Naverisk has undergone two rounds of financing and was previously private equity-backed. It was later acquired (details undisclosed), and as of 2023, it operates under an acquired/merged status. The company has an estimated valuation of $2.8 million and employs around 25–28 people. While not a unicorn, Naverisk has carved out a niche in the IT management software space, competing with larger players like SolarWinds, Kaseya, and JumpCloud.
Naverisk’s core product is a unified IT services platform that includes:
The platform is known for its all-inclusive pricing, which simplifies budgeting for MSPs and IT teams.
Recent updates (e.g., 2025 R1) have introduced:
These updates reflect Naverisk’s commitment to evolving with industry trends, particularly in automation and AI.
Naverisk prides itself on being “built by IT teams, for IT teams.” Its culture is rooted in empathy for MSPs and IT professionals, emphasizing simplicity, transparency, and customer-centric design. The company offers 24/7 global support at no extra cost, reflecting its commitment to service excellence.
Naverisk serves a global user base, including MSPs and internal IT departments across various industries. While it does not publicly list clients, its platform is used in North America, Europe, Asia-Pacific, and potentially the Middle East. The company fosters a growing community through its support portal, documentation, and partner programs.
Naverisk
By Naverisk
