Luma Health

Luma Health is an AI-powered Patient Success Platform that streamlines the entire patient journey—from appointment scheduling to post-visit follow-up. It integrates deeply with major EHR systems like Epic and Oracle Health, enabling real-time, bi-directional data exchange. The platform features automated appointment reminders, digital intake forms, referral management, insurance verification, and multilingual messaging in over 30 languages, including Arabic. At its core is Spark, Luma’s proprietary AI engine, which uses GPT-4, Claude Opus, and Deepgram to automate workflows, interpret patient intent, and personalize communication. Spark powers tools like Luma Navigator, a voice AI concierge that handles up to 95% of call center tasks, and Fax Transform, which extracts structured data from faxes. These features help reduce no-shows, accelerate care delivery, and improve operational efficiency. Luma Health is designed to make healthcare more accessible, efficient, and human-centered for both providers and patients.