KP16 typical implementation process:
Initial Needs Assessment: Define business objectives, data sources, and integration requirements with KPI6 consultants to tailor the implementation to your needs.
Data Integration Setup: Connect your internal systems, databases, or cloud storage to KPI6 using RESTful APIs, direct database connections, or optimized file formats for seamless data flow.
Platform Configuration: Customize dashboards, analytics templates, and reporting structures to fit your industry, team, and strategic goals.
User Training & Onboarding: Provide hands-on training for your analytics and business teams to ensure effective use of KPI6’s features and tools.
Testing & Validation: Run pilot analyses and validate data flows, dashboard outputs, and reporting accuracy to ensure the platform meets your requirements.
Go-Live & Adoption: Launch the platform for daily use, enabling real-time analytics, market monitoring, and strategic reporting.
KPI6 can be extensively customized to fit specific business needs across industries and use cases. The platform is built on a modular, multi-layered framework that allows organizations to tailor every stage of their analytics environment:
Data Integration Flexibility: KPI6 supports RESTful APIs with full documentation, direct database connections, optimized file formats, and cloud storage integration, enabling seamless data import from virtually any internal or external source. This ensures compatibility with existing business intelligence, machine learning, or custom analytics workflows.
Custom Analytics Development: The platform is designed for the development of bespoke analytics solutions, allowing analytics teams full autonomy to build, modify, and scale their analysis as business needs evolve.
Industry-Specific Templates: KPI6 offers customizable dashboard templates tailored to different industries, which can be further personalized with interactive visualizations, custom views, and drill-down capabilities.
Customizable Reporting: Executive-ready PowerPoint presentations, proprietary analytical frameworks, and validated strategic insights can be adapted to specific strategic planning, market entry, innovation, or risk assessment needs.
Personalized User Experience: Features such as customizable fields, templates, and branding, as well as multi-language support, allow businesses to adapt the platform to their processes and teams.
Conditional Logic & Automation: Users can define custom logic, automate tasks, and set up alerts or notifications to streamline workflows and focus on strategic activities.
Panel Management & Segmentation: Custom panel management, audience segmentation, and lookalike audience creation are available for tailored market research and campaign targeting.
Scalability: KPI6 is enterprise-grade and designed to scale, supporting everything from small business deployments to large, complex organizations with unlimited data and user needs.
Security by Design: The platform incorporates robust security and access controls, ensuring that custom solutions remain compliant and protected.
KPI6 implements a suite of security measures to protect user data, ensuring compliance with global privacy regulations and safeguarding against unauthorized access.
Data Location: Personal data processed by KPI6 is hosted by third-party cloud providers in Ireland, ensuring adherence to European Union data protection standards.
Data Export: Currently, KPI6 does not export personal data outside the European Economic Area. However, users can technically export data via the API or export functionalities to any location.
GDPR Compliance: KPI6 is fully compliant with the General Data Protection Regulation (GDPR), treating all data as potentially containing personal information. This approach ensures that all data is handled with the highest level of privacy protection.
CCPA Compliance: KPI6 also complies with the California Consumer Privacy Act (CCPA), aligning its privacy practices with both GDPR and CCPA requirements.
Technical and Organizational Safeguards: KPI6 employs industry-leading cloud providers like AWS and Google Cloud, implementing robust security policies and processes to protect data from unauthorized access, loss, or damage.
Data Encryption: While specific encryption methods are not detailed, the use of reputable cloud providers suggests the implementation of standard encryption protocols to secure data.
Access Restrictions: Access to personal data is limited to authorized personnel only, ensuring that sensitive information is protected from unauthorized access.
User Control: Users can control the availability of their personal data on underlying platforms, such as setting social media accounts to private, thereby managing their data exposure.
Privacy Leadership: KPI6 has appointed a Chief Data Officer responsible for overseeing privacy matters and ensuring compliance with data protection laws.
Privacy Champions: The company has designated privacy champions across engineering, product, and people teams to integrate data protection by design and by default into service development.
KPI6 maintains a structured approach to releasing updates for its digital consumer intelligence platform.
KPI6 typically rolls out new features and enhancements on a quarterly basis, with updates announced in June, September, and December. These updates are detailed in their Release Notes.
The update process is managed through a centralized product management system. This system ensures that all stakeholders, including product managers, developers, and quality assurance teams, are aligned throughout the development cycle.
KPI6 communicates updates to users via:
Release Notes: Detailed documentation outlining new features, enhancements, and bug fixes.
Email Notifications: Direct communication informs users of upcoming changes and new functionalities.
In-App Announcements: Pop-up messages or banners within the platform highlighting significant updates.
KPI6 actively seeks user feedback to inform future updates. This feedback is collected through various channels, including surveys, user interviews, and support interactions, and is integrated into the product development process to enhance the platform's capabilities.
KPI6 policies on data ownership and portability are structured to ensure compliance with data protection regulations, particularly the General Data Protection Regulation (GDPR).
Customer Ownership: For the Research Analytics service, KPI6's customers are considered data controllers. This means customers retain ownership of the personal data they process through the service.
KPI6's Role: KPI6 acts as a data processor, processing personal data on behalf of the customer. The company does not claim ownership over the data processed through its services.
Export Capabilities: KPI6 provides customers with the ability to export data via its API or export functionalities. This allows customers to transfer their data from KPI6's servers to any location they choose.
Compliance with GDPR: The export features are designed to comply with GDPR's data portability requirements, enabling customers to move their data as needed.
Data Storage: Personal data processed by KPI6 is hosted by third-party cloud providers in Ireland, ensuring compliance with European Union data protection standards.
KPI6 offers flexible options for scaling its services to align with your organization's evolving needs. Here's an overview of their approach:
Pricing Structure: KPI6 operates on a subscription-based model, with plans starting at €15,000 per year.
Customization: Customers can opt for standard or tailored solutions, selecting from various tools within the KPI6 suite. These tools can be purchased individually or as part of a bundle, allowing for scalability based on specific requirements.
Modifications: The Terms and Conditions specify that KPI6 reserves the right to modify the terms at any time, with users being informed through updates posted on their website.
Termination: Users may terminate their use of the service by the terms outlined in the agreement.
Customer Success Team: KPI6 provides a customer success team to assist with onboarding, training, and ongoing support, ensuring that organizations can effectively scale their use of the platform.
KPI6 Terms and Conditions provide specific guidelines regarding contract renewal and cancellation. Here's a detailed overview:
Automatic Renewal: KPI6's contracts are set to automatically renew unless terminated by the user.
Termination of Automatic Renewal: Users can cancel the automatic renewal at any time by providing written notice to KPI6.
Termination by User: Users have the right to terminate the contract at any time by providing written notice to KPI6.
Termination by KPI6: KPI6 reserves the right to terminate the contract if the user breaches any terms and conditions.
No Refunds: The Terms and Conditions specify that KPI6 does not offer refunds for any payments made.
KPI6, a digital consumer intelligence platform, adheres to stringent data protection and privacy standards to ensure compliance with international regulations.
Data Controller Role: KPI6's customers act as data controllers, retaining ownership and control over the personal data processed through the platform.
Data Processor Role: KPI6 serves as a data processor, handling personal data on behalf of its customers by GDPR requirements.
Data Protection Measures: The platform implements robust technical and organizational measures to protect personal data, including data encryption and secure data storage practices.
Data Subject Rights: KPI6 facilitates the exercise of data subject rights, such as access, rectification, and erasure, in compliance with GDPR provisions.
Consumer Rights: KPI6 supports the rights of California residents under the CCPA, including the right to access, delete, and opt-out of the sale of personal information.
Data Processing: As a service provider, KPI6 processes personal data on behalf of its customers, who are considered businesses under the CCPA.
Privacy Notices: KPI6 provides clear and transparent privacy notices to inform users about data collection practices and their rights under the CCPA.
Data Hosting: Personal data processed by KPI6 is hosted by third-party cloud providers in Ireland, ensuring compliance with European Union data protection standards.
Data Export: Currently, KPI6 does not export personal data outside the European Economic Area. However, users can technically export data via the API or export functionalities to any location.
Security Measures: KPI6 employs industry-leading cloud providers like AWS and Google Cloud, implementing robust security policies and processes to protect data from unauthorized access, loss, or damage.
Privacy Leadership: KPI6 has appointed a Chief Data Officer responsible for overseeing privacy matters and ensuring compliance with data protection laws.
Privacy Champions: The company has designated privacy champions across engineering, product, and people teams to integrate data protection by design and by default into service development.
KP16
By KPI6.com Srl