KORBYT

When considering the total cost of ownership for Korbyt's software, it's important to account for various components beyond the base subscription fee.

• Setup Fees: Initial costs may include expenses related to the assessment and planning phase, as well as the deployment and testing of the software across your organization's infrastructure.

• Customization Charges: Tailoring the platform to integrate seamlessly with your existing systems and to meet specific business needs may incur additional costs, depending on the complexity and scope of the customization required.

• Maintenance Fees: Ongoing maintenance ensures the software remains up-to-date and functions optimally. This may involve regular updates, security patches, and system enhancements.

• Support Charges: Access to customer support services, including troubleshooting and assistance with software features, may be included in the subscription or offered as an add-on service.

• Training Costs: Providing comprehensive training for your team to effectively utilize the platform may also be a consideration, ensuring that users are well-equipped to leverage the software's capabilities.

It's advisable to engage directly with Korbyt's sales and support teams to obtain a detailed and customized quote that reflects your organization's specific needs and circumstances.

Korbyt offers a comprehensive training and support program to ensure new users can effectively utilize their digital signage and workplace management software.

• Onboarding Training: New users receive structured training sessions covering the platform's features, functionalities, and best practices to facilitate a smooth transition.

• Knowledge Center: An extensive online repository of articles, guides, and tutorials is available to assist users in navigating and maximizing the platform's capabilities.

• Customer Support: Dedicated support channels are provided to address user inquiries and technical issues, ensuring timely assistance when needed.

• Professional Services: Korbyt offers specialized services to help organizations tailor the platform to their specific needs, providing expert guidance throughout the customization process.

These resources are designed to empower users, enabling them to effectively leverage Korbyt's platform to meet their organizational objectives.

Korbyt prioritizes data security, implementing robust measures to protect user information and ensure compliance with industry standards.

• Data Encryption: Sensitive data is encrypted both in transit and at rest, safeguarding information from unauthorized access.

• Access Controls: Role-based access permissions are enforced, allowing organizations to define and manage user privileges appropriately.

• Regular Security Audits: Korbyt conducts periodic assessments to identify and address potential vulnerabilities within the system.

• Compliance with Standards: The platform adheres to relevant data protection regulations, ensuring that organizational data is handled responsibly.

• Secure Integrations: When connecting with third-party applications, Korbyt ensures that integrations maintain high-security standards to protect data integrity.

These measures collectively contribute to a secure environment, allowing organizations to use the platform with confidence.

Korbyt maintains a proactive approach to software updates, ensuring that users have access to the latest features and improvements.

• Regular Release Schedule: Updates are rolled out periodically, incorporating new functionalities and enhancements based on user feedback and technological advancements.

• Update Notifications: Users are informed in advance about upcoming updates, including details on new features and any required actions.

• Seamless Deployment: The platform is designed to handle updates with minimal disruption, allowing organizations to continue operations smoothly during the update process.

• Backward Compatibility: Updates are engineered to be compatible with existing configurations, reducing the need for additional adjustments post-deployment.

• User Training on New Features: Accompanying the updates, Korbyt provides resources and training to help users understand and effectively utilize new functionalities.

• Feedback Mechanism: Users are encouraged to provide feedback on updates, enabling Korbyt to continuously refine and improve the platform.

This structured approach to updates ensures that the software evolves in alignment with user needs and industry trends, maintaining its effectiveness and relevance over time.

Korbyt's policies on data ownership and portability are designed to ensure that organizations maintain control over their data while facilitating seamless transitions when needed.

• Data Ownership: Organizations retain full ownership of their data, with Korbyt acting as a data processor.

• Data Portability: Korbyt provides mechanisms to export data, allowing organizations to transfer their information to other systems or platforms as required.

• Data Deletion: Upon request, Korbyt ensures that all customer data is securely deleted from their systems, adhering to data protection regulations.

• Compliance with Regulations: Korbyt's data handling practices comply with relevant data protection laws, ensuring that organizations' data rights are respected.

These policies are designed to provide organizations with control over their data, ensuring flexibility and compliance with data protection standards.

Korbyt offers flexible terms for scaling the software to align with an organization's evolving needs.

• Scalable Licensing: Organizations can adjust their subscription plans to accommodate changes in user count or feature requirements.

• Modular Features: Korbyt's platform includes modular features that can be added or removed based on organizational needs, allowing for customization.

• Flexible Contract Terms: Korbyt provides contract terms that can be adjusted to reflect changes in usage or organizational requirements.

• Support for Growth: As organizations expand, Korbyt offers support to scale the platform effectively, ensuring continued performance and reliability.

These flexible terms enable organizations to adapt the software to their changing needs, ensuring optimal performance and value.

Korbyt's contract renewal and cancellation policies are designed to offer flexibility and clarity to organizations utilizing their digital signage and workplace management software.

• Contract Renewal: Typically, contracts are set for a specific term, such as one or two years. Renewal terms are outlined in the initial agreement, specifying the process and any changes in pricing or service terms upon renewal.

• Cancellation Policy: Organizations can cancel the contract by providing written notice within a specified notice period, often 30 to 90 days before the contract's expiration. The exact notice period and any associated fees are detailed in the contract.

• Early Termination: If an organization wishes to terminate the contract before the end of the agreed term, early termination fees may apply. These fees are usually specified in the contract and are designed to cover costs incurred by Korbyt due to the early termination.

• Automatic Renewal: Some contracts may include an automatic renewal clause, where the contract renews for an additional term unless the organization provides notice of cancellation within a specified period before the current term ends.

• Service Continuity: Upon cancellation, Korbyt typically ensures a smooth transition, including data export and support, to assist organizations in moving to alternative solutions if necessary.

These terms are subject to the specific agreement between Korbyt and the organization and may vary based on the negotiated contract.

Korbyt's software adheres to several compliance standards to ensure data security, privacy, and operational integrity.

• General Data Protection Regulation (GDPR): Korbyt complies with GDPR, ensuring that personal data of individuals within the European Union is processed lawfully, transparently, and securely.

• Health Insurance Portability and Accountability Act (HIPAA): For organizations in the healthcare sector, Korbyt's platform meets HIPAA requirements, safeguarding sensitive patient information.

• Federal Risk and Authorization Management Program (FedRAMP): Korbyt's software is authorized under FedRAMP, demonstrating its compliance with federal security standards for cloud services.

• Payment Card Industry Data Security Standard (PCI DSS): The platform adheres to PCI DSS, ensuring secure handling of payment card information.

• ISO/IEC 27001: Korbyt's information security management system is certified under ISO/IEC 27001, reflecting its commitment to managing information security risks.

These compliance standards reflect Korbyt's dedication to maintaining high levels of security and privacy across various industries.