Jahez is a pioneering food delivery platform based in Saudi Arabia, designed to streamline the process of ordering meals from restaurants and home chefs. Since its inception, Jahez has rapidly grown to become one of the most recognized names in the Saudi tech ecosystem, offering a user-friendly app that connects customers with a wide variety of dining options. The platform’s mission is centered on delivering a unique and satisfying customer experience through speed, convenience, and quality service. At its core, Jahez functions as a digital bridge between consumers and food providers. Users can browse nearby restaurants, place orders, and track deliveries in real time. The app’s intuitive design ensures ease of use, allowing customers to quickly find their favorite meals and customize delivery preferences. One standout feature is the ability to schedule deliveries in advance, catering to users who want their food ready at a specific time. This flexibility is particularly useful for busy professionals and families planning meals around their schedules. Jahez also distinguishes itself through its integration with the "Nine Tenths 9/10th" platform, a Saudi initiative that empowers home chefs and small culinary businesses. Through this partnership, Jahez enables independent cooks to prepare and deliver meals directly to customers, expanding the variety of food options available and supporting local entrepreneurship. This feature not only diversifies the platform’s offerings but also fosters community engagement and economic growth. From a technical standpoint, Jahez incorporates modern payment solutions, including Apple Pay and cash on delivery, to accommodate different user preferences. The app also includes features such as saved payment methods, easy card deletion, and secure transactions, ensuring a smooth and safe ordering process. Customers can monitor their orders through a live tracking system, which provides updates on the driver’s location and estimated arrival time. Jahez’s commitment to quality is evident in its rigorous onboarding process for drivers and partners. Drivers must meet specific criteria, including valid identification, driving licenses, and vehicle registration. This ensures that deliveries are handled professionally and reliably. The platform also offers support for both Saudi and non-Saudi drivers, promoting inclusivity and broad participation in the gig economy.
ahez has carved out a competitive edge in the Saudi food delivery market through a combination of strategic innovation, local focus, and customer-centric features. Unlike many global delivery platforms that attempt to standardize services across regions, Jahez tailors its offerings specifically to the Saudi market, understanding and addressing the unique preferences and cultural nuances of its users. One of Jahez’s most distinctive advantages is its partnership with the "Nine Tenths 9/10th" initiative, which allows home chefs to join the platform and deliver meals directly to customers. This not only expands the variety of food options available but also supports local entrepreneurship, giving Jahez a community-driven appeal that competitors often lack. By integrating small businesses and independent cooks, Jahez fosters a more diverse and authentic culinary experience. Another key differentiator is Jahez’s emphasis on user experience. The app is designed for simplicity and speed, with features like scheduled delivery, real-time tracking, and multiple payment options, including Apple Pay. These functionalities cater to modern consumer expectations and enhance convenience, making Jahez a preferred choice for tech-savvy users. Jahez also benefits from its deep integration into the Saudi ecosystem. Its onboarding process for drivers and partners is localized and inclusive, allowing both Saudi and non-Saudi individuals to participate. This broadens its delivery network and ensures consistent service coverage across urban and suburban areas.
Seller
Jahez International Company
HQ Location
Diriyah, Saudi Arabia
Company Website
https://www.jahez.net/
Contact
+966 920010932
Year Founded
2016
Driver Tracking
Multi-Language Support
Loyalty and Promotions
Customer Support
Push Notifications
Performance Analytics
Fraud Detection
AI-Powered Personalization
Custom
Per User Per Month
English
Arabic
Where in GCC does Jahez have offices?
Jahez’s primary office is located in Riyadh, Saudi Arabia.
Who are Jahez's customers in the Middle East?
Not available.
What is Jahez's local address?
Not available.
Is the platform available in Arabic?
Yes.
Does the Jahez platform use AI? And where?
Jahez actively uses artificial intelligence (AI) across multiple areas of its operations to enhance efficiency, customer experience, and strategic decision-making.
Jahez’s AI strategy is built around a comprehensive Data & AI Framework structured into four pillars: Collect, Analyze, Act, and Evolve. This framework enables the platform to gather structured and unstructured data from various touchpoints, analyze behavioral patterns and market trends, act on insights to improve operations and personalize marketing, and continuously refine its models through feedback loops.
Here are the key areas where Jahez applies AI:
Predictive Analytics: AI is used to forecast demand, optimize delivery routes, and manage inventory for partner restaurants. This helps reduce wait times and improve delivery accuracy.
Personalized Customer Engagement: Jahez leverages AI to tailor recommendations and promotions based on user behavior, preferences, and order history, enhancing customer satisfaction and retention.
What AI does Jahez use? Chat GPT, etc.
Jahez uses advanced AI technologies, including large language models (LLMs) such as OpenAI’s GPT, Meta’s LLaMA, Mistral, Claude, and Cohere, integrated through platforms like Snowflake Cortex and Dataiku’s LLM Mesh.
Is Jahez a Web3 company?
No.
Are there any Web3 Components?
No.
Jahez
By Jahez International Company
