isEazy Author

The implementation of isEazy Author is designed to be fast, intuitive, and scalable, making it ideal for both individuals and organizations. Here’s a typical step-by-step process:

1. Account Setup and Access
   Users begin by signing up for a free or paid plan on the isEazy Author website. No installation is required since the platform is cloud-based. Access is immediate upon registration.

2. Initial Training or Demo (Optional)
   For enterprise clients or teams, isEazy offers onboarding support, including live demos or training sessions to familiarize users with the interface, features, and best practices.

3. Project Creation
   Users can start a course from scratch or import existing PowerPoint presentations. The platform provides a drag-and-drop editor with pre-designed templates and Smart Colors for quick customization.

4. Content Development
   Users add slides, text, images, videos, and interactive elements. AI tools assist in generating quizzes, voiceovers, subtitles, and even avatar-led videos. Accessibility guidance is built-in to ensure WCAG compliance.

5. Customization and Branding
   Courses can be fully branded with company logos, fonts, and color schemes. Enterprise users can create custom templates and use Smart Colors to apply brand identity across all content.

6. Collaboration and Review
   Teams can collaborate in real time, with version control and restore points available. Feedback and edits can be managed within the platform.

7. Testing and Preview
   Courses can be previewed in Classic or Express format across devices (desktop, tablet, mobile) to ensure responsiveness and usability.

8. Publishing and Distribution
   Content can be exported as SCORM/xAPI packages or shared via isEazy’s own learner tracking platform. Certificates and analytics are available for tracking learner progress.

9. Ongoing Support and Updates
   Users have access to a help center, live support, and regular feature updates. Enterprise clients may receive dedicated account management.

Typical Timeframe:
For most users, setup and course creation can begin immediately. A basic course can be created in a few hours, while full implementation for teams or enterprises (including training and customization) typically takes 1–2 weeks, depending on complexity and scale.

isEazy Author can be extensively customized to meet specific business needs. Here are the key customization features:

• Branding: Add your company’s logo, fonts, and color palette using Smart Colors. This ensures brand consistency across all courses

• Custom Templates: Enterprise users can create and reuse branded templates tailored to their learning style and visual identity

• Course Formats: Choose between Classic (structured) and Express (mobile-first microlearning) formats to suit different training strategies.

• Language and Localization: Translate courses into 40+ languages, including Arabic, with one-click AI translation. You can also customize certificates and learner interfaces in multiple languages

• Interactive Elements: Customize the type and style of games, quizzes, and activities to align with your training goals.

• Avatar and Voice Customization: Choose from a variety of AI avatars and voiceover styles, or request custom avatars for your organization

• SSO and User Management: Enterprise plans support Single Sign-On (SSO) and advanced user and group management for secure, scalable deployment

• Analytics and Certificates: Customize learner tracking, analytics dashboards, and certificate designs to match your internal reporting needs.

isEazy Author is primarily subscription-based, with no setup fees for standard users. However, there are some additional costs depending on your plan and usage:

• Free Plan: No cost, but limited to 3 projects and includes isEazy branding

• Professional Plan (€72/month or €864/year): Includes unlimited projects, SCORM publishing, and full access to templates and image bank

• Business Plan (€187/month or €2,244/year): Adds collaborative editing, team management, and priority support

• Enterprise Plan (Custom pricing): Offers advanced features like custom templates, dynamic branding, project versioning, and on-demand training and support

Other potential costs:

• isEazy Author Go (distribution platform): Starts at €250/month for up to 100 users

• Taxes: Not included in listed prices.

• Extra storage or authors: May incur additional charges under Enterprise plans.

isEazy Author provides a range of training and support options to help users get started and scale effectively:

• Help Center: A comprehensive online knowledge base with tutorials and FAQs.

• Live Demos: Available upon request, especially for enterprise clients.

• On-Demand Training: Included in Enterprise plans, tailored to your team’s needs

• Priority Support: Available in Business and Enterprise plans.

• Sales and Technical Support: Accessible via chat and email for all users.

Even users with no prior experience in e-learning tools can start creating courses immediately thanks to the platform’s intuitive design and contextual guidance.

isEazy Author takes data protection seriously and implements several key security measures:

• Cloud Hosting via Microsoft Azure: Ensures high-level infrastructure security and compliance with international standards

• Data Privacy: User data is not used to train AI models and is stored securely.

• Access Control: Enterprise plans offer permission management, environments, and folders to control who can view or edit content.

• SCORM/xAPI Compliance: Ensures secure and standardized content distribution.

• SSL Encryption: All data transfers are encrypted to protect user information.

These measures make isEazy Author a reliable choice for organizations concerned about data integrity and privacy.

isEazy Author is a cloud-based platform, which means updates are rolled out automatically and regularly without requiring user intervention. While the company doesn’t publish a fixed update schedule, it frequently introduces:

• New AI features (e.g., avatars, voiceovers, translations)

• Template and design enhancements

• Accessibility improvements

• Performance and security updates

These updates are managed centrally and applied seamlessly, ensuring users always have access to the latest tools and improvements without needing to install anything manually.

isEazy Author maintains a clear and user-friendly policy regarding data ownership and portability:

• You retain full ownership of all content you create on the platform.

• You can export your courses at any time in SCORM or xAPI format, ensuring compatibility with other LMS platforms.

• Enterprise users can also duplicate, archive, or transfer projects between environments or teams.

• Your data is not used to train AI models, and is stored securely in compliance with international data protection standards

This ensures that your intellectual property remains yours and can be moved or repurposed as needed.

isEazy Author is designed to scale with your organization’s needs, offering flexible options for both growth and downsizing:

• Plan Upgrades/Downgrades: You can switch between Free, Professional, Business, and Enterprise plans as your needs evolve. Changes can be made monthly or annually depending on your billing cycle

• User and Author Management: Enterprise plans allow you to add or remove authors, manage permissions, and organize content by teams or departments.

• Environment and Folder Management: You can create multiple environments (e.g., for different business units or regions) and manage content separately within each.

• Custom Templates and Branding: As your brand evolves, you can update templates and design elements across all projects.

• SSO and API Integrations: For large-scale deployments, isEazy Author supports Single Sign-On and integrations with other enterprise systems.

This flexibility makes it easy to adapt the platform to seasonal training needs, organizational restructuring, or international expansion.

Renewal:

• isEazy Author subscriptions can be billed monthly or annually, and users can update their subscription period at any time through the “Change my plan” tab in the management area

• Renewal is typically automatic, unless the user manually cancels or changes the plan.

• If isEazy updates its terms and conditions, users will be notified and must accept the new terms to continue using the service

Cancellation:

• Users can cancel or downgrade their plan at any time via the management dashboard.

• Downgrading from a paid plan to the Free plan is not allowed directly. Users must first remove excess content or projects that exceed the limits of the Free plan

• If a user downgrades to a lower-tier plan, premium features used in existing projects will be disabled unless the plan is upgraded again.

• Account deletion is also possible, but must be done manually through the help center instructions.

Refunds and Billing Adjustments:

• Changes in plans (upgrades or downgrades) are applied proportionally to the next billing cycle.

• Users may receive notifications or blocking messages if their current usage exceeds the limits of the new plan they wish to switch to.

isEazy Author meets several key compliance and security standards to ensure safe and lawful use of its platform:

• GDPR Compliance: Fully adheres to the European Union’s General Data Protection Regulation for data privacy and user rights

• WCAG Accessibility Standards: Offers contextual guidance to help users meet WCAG 2.1 AA and AAA accessibility standards for inclusive learning

• Cloud Security via Microsoft Azure: Hosted on Microsoft Azure’s North Europe datacenter (Ireland), ensuring robust infrastructure security and compliance with international cloud service standards

• Data Ownership and Portability: Users retain full ownership of their content and can export courses in SCORM/xAPI formats at any time

• Electronic Contracting: All agreements and transactions are legally binding and conducted electronically, with users required to confirm acceptance during the signup and renewal process.