Intelifi’s implementation process is designed to be fast, flexible, and highly customizable, especially for businesses needing rapid background checks. Here's a breakdown of the typical process and timeline:

Implementation Process

1. Platform Setup (Emerge™)
   • Intelifi provides access to its Emerge™ platform, which integrates both software and data services.

   • The platform is tailored to each client’s needs, including customizable packages and a la carte options.

2. Integration with Existing Systems
   • Intelifi supports seamless integration with major HR platforms like Oracle Taleo, iCIMS, Bullhorn, and even proprietary systems via its Open API.

   • This eliminates manual data entry and reduces errors.

3. Customization & Compliance Configuration
   • Packages are configured based on client requirements, including AI-based multi-tier searches and labeling.

   • Compliance tools are built-in, and each account is assigned a dedicated manager plus a certified FCRA support team.

4. Training & Onboarding

   • Clients receive support from Intelifi’s U.S.-based team to ensure smooth onboarding and compliance understanding.

5. Go-Live & Monitoring
   • Once integrated, clients can begin running background checks immediately.

   • Intelifi’s LiveRunner technology enables direct digital access to county courthouses for real-time criminal data.

Timeline

• Same-Day Activation Possible
  • For many clients, especially staffing agencies and high-volume users, Intelifi enables same-day screening—meaning applicants can be cleared and hired the same day they apply.

Intelifi’s background screening software is highly adaptable to meet specific business needs. Here’s how:

• Modular Screening Packages You can choose from preset packages or build your own:
  • Snapshot Package: $19.95 — includes SSN verification and national criminal database search.
  • Unlimited 7-Year (County): $39.95 — adds county-level criminal checks.

  • Unlimited 7-Year (County + Federal): $49.95 — includes federal criminal checks.

• A La Carte Services Add individual checks based on your needs:
  • Address & SSN: $4.95
  • National Criminal: $9.95
  • County Criminal: $9.95
  • State Criminal: $8.95
  • Federal Criminal: $9.95
  • Education, Employment, Professional Verifications: $10.95 each
  • Motor Vehicle Reports (CDLIS/MVR): $7.95 each

  • Bankruptcy, Liens, Evictions: $10.95 each

• Industry-Specific Solutions Tailored configurations are available for healthcare, staffing, transportation, education, hospitality, and other sectors.

• HR System Integration The software integrates with platforms like Oracle Taleo, iCIMS, Bullhorn, and custom systems via API.

• Compliance Support Built-in tools and certified FCRA agents help ensure legal compliance throughout the screening process.

• Drug Testing Options Multiple formats and panels are available:
  • Dip Tests: from $2.50
  • Oral Swabs: from $6.95
  • Lab Tests: up to $39.95
  • Alcohol and synthetic drug panels also offered

Intelifi’s pricing model is usage-based, but here are some potential extra costs to consider:

• Setup Fees No standard setup fee is publicly listed. Custom integrations or enterprise onboarding may involve additional charges depending on complexity.

• Maintenance Fees Routine platform access and updates are typically included in the screening fees. No separate maintenance charges are mentioned.

• Support Charges Intelifi provides 24/7 live support via phone, email, chat, and help desk — all included at no extra cost.

• Training Resources Training is available through documentation, webinars, live online sessions, and in-person support, free of charge.

Intelifi offers a robust onboarding experience with multiple support channels:

• Walk-Throughs & Training Guides Step-by-step tutorials are available to help users navigate the Emerge™ platform and its features.

• Live Support 24/7 assistance via phone, email, live chat, and help desk ensures users can get help anytime.

• Documentation & FAQs A rich knowledge base covers common questions, troubleshooting, and best practices.

• Webinars & In-Person Training Intelifi provides live online sessions and optional in-person training for teams needing deeper guidance.

• Dedicated Account Managers Each client is assigned a manager to help with setup, customization, and compliance support

Intelifi emphasizes data protection through several layers of security:

• FCRA Compliance All background checks are conducted under Fair Credit Reporting Act guidelines, ensuring legal and ethical standards.

• Secure Data Access Intelifi’s LiveRunner technology connects directly to county courthouses, reducing third-party exposure and enhancing data integrity.

• User Permissions & Audit Trails Admins can control access levels and monitor activity within the platform.

• Encryption & Secure Hosting While specific encryption protocols aren’t publicly detailed, Intelifi’s infrastructure is designed to meet industry standards for data protection.

Intelifi regularly releases updates to improve functionality and compliance:

• Feature Updates & Fixes New features and bug fixes are announced through their support portal and community forums.

• Automatic Platform Enhancements Updates to the Emerge™ platform are managed centrally and rolled out without disrupting user access.

• Compliance Adjustments Intelifi adapts its forms and workflows to reflect changes in federal and state regulations, ensuring ongoing legal alignment

INTELIFI generally follows standard practices for data control and transfer:

• Ownership: Clients typically retain full ownership of the data they input into the system, including applicant records and background check results.

• Portability: Data can be requested in structured formats like CSV or JSON, making it easier to transfer to other platforms or vendors.

• Scope: Portability usually applies to data provided directly by users or collected during service use, but not to data inferred or generated by algorithms.

• Security: Transfers are expected to follow secure protocols, especially when moving data between systems or vendors.

INTELIFI’s platform is built to accommodate changing business needs:

• Flexible Service Tiers: Organizations can choose from different packages based on hiring volume or compliance requirements.

• Modular Features: Optional services such as drug screening or education verification can be added or removed as needed.

• User Management: Admins can adjust user access and permissions to reflect team changes.

• Contract Flexibility: While no public penalties for scaling down are listed, terms may vary depending on the agreement.

• Auto-Renewal Disclosure: Contracts must clearly state renewal timelines and pricing changes. Clients should be notified in advance of any upcoming renewals.

• Affirmative Consent: Renewal clauses must be acknowledged explicitly—such as through a checkbox or signature—placed directly next to the renewal terms.

• Cancellation Simplicity: Cancellation should be straightforward, with digital contracts offering click-to-cancel options and confirmation receipts.

• Regulatory Compliance: Federal rules require that renewal and cancellation terms be easy to understand and execute. States like California and Virginia may impose stricter rules depending on the client’s location.

INTELIFI’s software is built to meet key compliance benchmarks in background screening and data protection:

• FCRA (Fair Credit Reporting Act): Ensures fairness, accuracy, and privacy in background checks. Requires user consent and proper disclosure.

• EEOC (Equal Employment Opportunity Commission): Aligns with anti-discrimination laws in hiring practices.

• GDPR (General Data Protection Regulation): Supports secure data processing, user consent, and portability for international clients.

• State-Level Consumer Protection Laws: Adheres to mandates around data privacy, renewals, and cancellation rights.

• Secure Data Practices: Includes encrypted transmission, role-based access, and audit trails to protect sensitive information.