Instinct Science

Users frequently praise the software's user-friendly interface and ease of navigation, highlighting how intuitive and clean the layout is, which reduces training time and streamlines workflows in busy veterinary practices

The software is praised for its user-friendly and intuitive interface, making it easy to navigate and reducing training time for new staff

The comprehensive features such as integrated charting, treatment planning with bundled templates, patient records management, and prescription processing are highlighted as robust and time-saving

The cloud-based nature reduces the need for local servers and backups, contributing to operational ease and reliability

Users find particular value in specialized tools like dose calculators, alerts for patient safety, and the ability to customize templates and workflows to fit hospital needs

Some users report occasional small bugs such as delays in document generation or occasional slow performance, though these are not common and are generally handled quickly by support

Handling treatments that are completed late can be awkward as the system lacks rescheduling or prompting for these cases, leading to some workflow inefficiencies

There are complaints about lack of integration with certain lab equipment and regional e-prescription functions, for example, in Sweden

Some users find aspects like breed abbreviations confusing and miss features such as thumbnail icons for species or linkage of imaging directly to medical records

A few users have experienced losing their work unexpectedly or having to restart tasks without warning, which can be frustrating