Businesses or influencers receive an email invitation to create their account. They complete the registration process by entering personal details, verifying their phone number, and setting up two-factor authentication (2FA).
Users set up detailed profiles, including demographic information, connected social media accounts (e.g., Instagram, TikTok, YouTube), and any additional fields customized by the business.
Influencers can be onboarded manually or via application forms shared by businesses. These forms collect necessary details, authenticate social accounts, and allow influencers to agree to the terms of service.
Businesses create campaign briefs outlining objectives, requirements, and application criteria for influencers. Campaigns are then published to start receiving applications.
Influence.co can be customized to fit specific business needs. Here are the key customization capabilities:
Custom Campaign Creation: Businesses can design campaigns tailored to their objectives by setting goals, requirements, budgets, and application criteria. Campaign styling can also be adjusted with custom colors and branding elements for shared links and reports.
Influencer Dashboard Customization: Companies can personalize influencer dashboards by uploading logos, adding guides, and providing apps for influencers to access. This customization ensures a branded experience for influencers working with the company.
Custom Fields for Influencer Applications: Businesses can create custom fields in influencer application forms to collect specific data relevant to their campaigns. These fields can be displayed publicly or kept private for administrative use.
Brand Safety Topics: Influence.co allows businesses to customize brand safety topics to ensure influencers align with their values and guidelines.
Payment Configuration: Businesses can configure payment settings, select preferred currencies, and manage payment details for influencers, ensuring smooth financial transactions.
Shopify Integration: Companies can connect their Shopify accounts to track sales performance within campaigns, providing insights into e-commerce success.
Bitly Integration: Custom link tracking is enabled through Bitly integration, allowing businesses to monitor campaign performance on shared links.
Influencer Group Management: Businesses can set up influencer groups and assign talent managers to oversee collaborations effectively.
Outbound Email Customization: Companies can add and verify branded outbound email addresses for communications with influencers, ensuring professional correspondence.
Influence.co provides a variety of training and support resources to assist new users in effectively utilizing the platform:
Resource Center: The platform offers a comprehensive Resource Center containing articles and guides tailored for both influencers and businesses. These resources cover topics such as setting up profiles, best practices for influencer marketing, and strategies for successful collaborations.
Webinars: Influence.co hosts live webinars to help users get started. For instance, there is a webinar titled "How to Get Started as an Influencer on influence.co," held on Wednesdays at 12 PM ET, providing insights into creating profiles and leveraging platform features.
FAQ Section: An extensive FAQ section addresses common questions and offers solutions to potential issues, ensuring users can find quick answers to their queries.
Influence.co is committed to safeguarding user data through various measures:
Data Collection and Use: The platform collects personal information such as names, email addresses, and social media profiles to facilitate connections between influencers and businesses. This information is used to provide services, communicate with users, and enhance user experience.
Third-Party Payment Processing: For transactions, Influence.co utilizes third-party services like Stripe. Payment information is processed securely by these providers, and Influence.co does not store sensitive payment details.
User Responsibilities: Users are advised to protect their account credentials and are responsible for all activities under their accounts. Influence.co recommends using strong passwords and logging out after sessions, especially on shared devices.
Data Sharing and Disclosure: Influence.co may share user information with third-party service providers to operate the platform, comply with legal obligations, or protect rights. Users' public profiles are accessible to other members to facilitate networking.
Influence.co policies regarding data ownership and portability are outlined in their Terms of Use and Privacy Policy:
Data Ownership: Users retain ownership of the content they create and share on Influence.co. By posting content, users grant Influence.co a license to use, display, and distribute this content as part of providing their services. This license is typically non-exclusive and allows the platform to operate effectively while respecting user rights. Specific details about the scope and duration of this license can be found in the platform's Terms of Use.
Influence.co offers flexible membership options to accommodate the evolving needs of organizations:
Free Membership: Organizations can start with a free account, gaining access to a community of over 200,000 influencers, creators, businesses, and experts. This membership allows users to connect, learn, and collaborate within the influencer economy.
PRO Membership: For enhanced features, Influence.co provides a PRO membership. Upgrading to PRO offers additional tools and capabilities designed to support organizations as they scale their influencer marketing efforts. Specific details about the PRO membership benefits can be found on Influence.co's official website.
Influence.co Terms of Use provide detailed information regarding contract renewal and cancellation policies:
Automatic Renewal:
Subscription Continuity: Subscriptions automatically renew for successive periods equal to the initial term unless canceled at least thirty (30) days prior to the renewal date.
Notification: If Influence.co notifies you of an upcoming renewal, you have thirty (30) days from the notice date to opt out.
Cancellation:
User-Initiated Cancellation: To cancel your subscription, log into your account, navigate to the "Cancel Membership" section under Account Settings,
Effectiveness: Cancellation becomes effective at the end of the current subscription period; access continues until then.
Refunds: Generally, subscription fees are non-refundable. However, if you cancel within thirty (30) days of the initial subscription or any renewal, you may be eligible for a refund.
Non-Payment:
Failed Payments: If a payment fails, Influence.co may suspend or terminate your subscription until payment is received.
User Responsibility: You are responsible for updating billing information to prevent service interruptions.
Policy Updates:
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