HelloFund
By HelloFund
HelloFund follows a streamlined 5-step implementation process designed to help organizations set up and launch their fundraising campaigns quickly and efficiently. The entire setup typically takes 1 to 2 hours, depending on the complexity of the event and the readiness of your materials (like logos and banners).
Here’s a step-by-step breakdown:
Setup
Begin by creating your main landing page and a ticket/sponsorship page. This is where donors will interact with your campaign and make purchases or donations. You’ll also configure your merchant account using Stripe (via BidKit Payments).
Manage
Add and manage silent and live auction items, raffles, sign-up parties, and donation options. You can upload items individually or via CSV for bulk entry.
Communicate
Schedule automated text messages and emails, including “Know Before You Go” reminders, outbid alerts, and event updates. These help keep guests informed and engaged.
Prep
Organize a training session for your volunteers and staff. This covers check-in, sales entry, and check-out procedures to ensure smooth operations during the event.
HelloFund also provides training videos and personalized support throughout the process, making it accessible even for users with minimal technical experience.
HelloFund offers a high degree of customization to accommodate various organizational needs, especially for nonprofits, schools, PTAs, and booster clubs. Here are several data points that highlight its flexibility:
While HelloFund is highly adaptable, some users have noted that certain advanced customization options (like donation button styling or third-party integrations) may be limited compared to enterprise-level platforms. However, for most small to mid-sized organizations, HelloFund offers more than enough flexibility to meet diverse fundraising needs.
HelloFund offers three main pricing tiers with varying levels of service:
DIY Plan – $995/year
Includes custom event landing pages, unlimited auction items, outbid notifications, QR codes, and text-to-give features. This plan is ideal for organizations that prefer a self-service setup.
Starter Plan – $2,495/year
Adds unlimited support, ticket and sponsorship sales, and automated mass messaging. It’s designed for organizations that want more hands-on assistance and advanced features.
Essentials Plan – Custom Pricing
Includes everything in Starter plus onsite support, laptops and card readers, printed bid cards, and dedicated fundraising specialists.
Additional Costs:
There are no hidden monthly or maintenance fees, and most donors opt to cover processing fees during checkout, minimizing cost to the organization.
HelloFund provides comprehensive training and support to ensure smooth onboarding and successful event execution:
This multi-layered support system ensures that even first-time users can confidently manage their fundraising campaigns.
HelloFund takes data protection seriously and implements several key security measures:
These measures help HelloFund maintain compliance with data protection regulations and build trust with users and donors.
HelloFund releases feature updates periodically, often aligned with seasonal fundraising cycles. For example, in Summer 2025, HelloFund introduced a Post Event Data Report tool to enhance reporting capabilities. Updates are typically rolled out quietly and integrated directly into the platform, eliminating the need for manual installation or downtime. These enhancements focus on usability, reporting, donor engagement, and automation. Users are notified of new features via blog posts, email newsletters, or in-platform alerts. The update process is seamless, ensuring that organizations can continue using the platform without disruption.
HelloFund’s Privacy Policy and Terms of Service indicate that users (both Customers and End Users) retain ownership of their personal data. The platform collects data such as names, emails, addresses, and bidding history to facilitate fundraising events, but it does not claim ownership over this data. Users can request data deletion or export by contacting HelloFund’s support team. The platform complies with data protection standards and offers transparency in how data is collected, stored, and used.
HelloFund offers three pricing tiers—DIY, Starter, and Essentials—allowing organizations to scale their usage based on event size, support needs, and feature requirements. The platform is designed to be scalable, supporting everything from small school fundraisers to large nonprofit galas. Users can upgrade to higher tiers for access to features like mass messaging, onsite support, and dedicated fundraising specialists. Conversely, organizations can downgrade to the DIY plan if they prefer a self-service model. There are no penalties for scaling down, and pricing is based on annual flat rates, making budgeting predictable. HelloFund’s flexibility ensures that organizations can adjust their plan as their fundraising strategy evolves.
HelloFund’s contract terms are outlined in its Terms of Service and General Terms and Conditions, though specific renewal and cancellation clauses are not publicly detailed. However, based on industry norms and HelloFund’s pricing structure:
HelloFund adheres to several key compliance and security standards to protect user and donor data:
