The typical implementation process for Fracttal One software:
An advisor assesses your business requirements to tailor the solution.
A demonstration of Fracttal One features and alignment with your needs.
Development of an implementation plan and investment proposal specific to your organization.
Includes guided navigation of Fracttal’s resources and basic training for users.
Organizing and uploading asset data into the system.
Setting up preventive, corrective, and predictive maintenance schedules.
Configuring workflows for managing work orders and requests.
Connecting Fracttal One to ERPs, IoT devices, or other platforms using Fracttal Hub.
Fracttal One can be customized to fit specific business needs. Below are the key data points highlighting its customization capabilities:
Custom Work Views:
Users can create personalized views by selecting relevant columns, applying filters, and organizing data hierarchically. Saved views can be activated, edited, or deleted based on user preferences.
Custom Graphs and Dashboards:
Fracttal One allows users to view only the data they need and create custom graphs for tailored visualization of operational metrics.
Users can customize modules such as catalogs, assets, and equipment to organize information according to specific categories or operational needs.
IoT Integration:
The platform integrates IoT devices for monitoring environmental variables like temperature and humidity, enabling businesses to adapt the system to their unique asset monitoring requirements.
Preventive, corrective, and predictive maintenance schedules can be tailored to match the specific needs of an organization.
Fracttal One provides an API that allows businesses to integrate the software with other applications or systems for enhanced interoperability.
Designed for industries like manufacturing, utilities, and facilities management, Fracttal One is versatile enough to meet diverse operational requirements.
Businesses can use QR codes or NFC tags for customized asset identification processes.
The platform supports the creation of reports tailored to specific audit or compliance needs.
Managers, planners, and technicians have access to specific functionalities that align with their roles, ensuring personalized workflows.
Offline functionality allows users in remote areas with poor connectivity to customize how they access and update data.
Fracttal One integrates with ERP systems (e.g., SAP, Oracle), CRMs (e.g., Salesforce), and other tools to adapt workflows across different platforms.
Users can set up notifications for task prioritization, compliance updates, and asset conditions based on their preferences.
The software includes customizable templates for project management and maintenance tasks.
Fracttal One offers a range of pricing plans to accommodate various organizational needs.
Free Version: Provides basic maintenance management features suitable for smaller operations or those new to computerized maintenance management systems (CMMS). Absolute Maintenance Control
Basic Plan: Priced at $195 per month, this plan offers additional features suitable for growing businesses. TrustRadius
Business Plan: At $485 per month, this plan includes advanced functionalities designed for larger enterprises with complex maintenance needs.
Fracttal One offers training and support resources to assist new users in effectively implementing and utilizing their maintenance management software. Key offerings include:
Agile Implementation and Onboarding:
Fracttal support team guides users through the software implementation and integration process, ensuring a smooth transition and effective adoption within your organization.
24/7 Support: Fracttal provides around-the-clock support to address user inquiries and issues promptly. Users can access the support team directly through the main menu within the software, facilitating easy communication and assistance.
Educational Resources:
Webinars and Online Classes: Fracttal offers webinars and online classes to help users learn more about Fracttal One and stay updated on the latest maintenance technologies.
Help Center and FAQs: Users can access a comprehensive Help Center and a Frequently Asked Questions (FAQ) section for quick answers to common queries and detailed information on various aspects of the software.
AI-Powered Assistance:
Fracttal introduces Tony, an AI-driven virtual assistant integrated within the platform. Tony offers intuitive, real-time support by responding to user inquiries, providing guidance, and facilitating workflow processes. Designed for continuous learning, Tony adapts to users' evolving needs, enhancing the overall support experience.
Fracttal One implements a set of security measures to safeguard user data and ensure the integrity of its maintenance management platform. Key security protocols include:
Data Protection and Access Control:
Restricted Access: Access to databases is tightly controlled, limiting entry even among employees and collaborators to prevent unauthorized data exposure.
Confidentiality Agreements: All employees and third-party partners are bound by confidentiality clauses, committing them to handle data responsibly and in compliance with legal standards.
Physical and Network Security:
Device and Network Safeguards: Fracttal ensures that devices used for data storage and processing are regularly updated. Firewalls are activated and properly configured to prevent unauthorized remote access.
Data Encryption: When data extraction is necessary, encryption methods are evaluated and implemented to maintain confidentiality, protecting information from unauthorized access during transfer.
Data Backup and Recovery:
Regular Backups: Periodic cloud-based backups are conducted, facilitating data recovery in case of information loss and ensuring business continuity.
Incident Response:
Breach Notification Protocol: In the event of a security breach, Fracttal commits to notifying affected users within 72 hours, enabling prompt action to mitigate potential impacts.
Cloud Infrastructure Security:
Fracttal One's policies on data ownership and portability are outlined in their Terms and Conditions and Privacy Policy:
Data Ownership: Fracttal's Privacy Policy emphasizes principles such as freedom, transparency, and confidentiality. It states that personal data cannot be obtained or disclosed without the prior authorization of the data holder, ensuring that users maintain control over their personal information.
Fracttal One provides flexible terms for scaling up or down to accommodate changing organizational needs. Below are the key points:
Flexible Pricing Plans: Fracttal One offers tiered pricing based on the number of assets managed and users, allowing businesses to adjust their subscription as they grow or downsize. Plans range from $29 per user per month for small setups to customized pricing for larger enterprises.
Customizable Features: The platform allows businesses to activate or deactivate specific modules, such as preventive maintenance scheduling, inventory management, and IoT integrations, depending on operational requirements.
Scalable Infrastructure: As a cloud-based system, Fracttal One supports seamless scalability without requiring additional hardware or infrastructure investments. This ensures that businesses can expand or reduce usage efficiently.
Integration Options: Fracttal One can integrate with various external systems (e.g., ERP, IoT devices) to scale operations and adapt to growing complexity or changing workflows.
Fracttal One has specific terms and conditions for contract renewal and cancellation, ensuring flexibility while maintaining clear obligations. Below are the key points:
Contracts automatically renew on an annual basis once the minimum term (24 months) has expired, unless the client provides written notice to discontinue.
Clients must send written notice at least 30 days before the effective termination date to prevent automatic renewal.
Subscription prices are subject to annual adjustments (up to 10%) for software improvements and new technologies.
If clients increase or decrease users or services during the contract term, adjustments are applied to the subscription fees for subsequent renewal periods.
The minimum contract period is 24 months, during which early termination incurs penalties, including payment of the full agreed price for the service.
If a client unilaterally cancels before the minimum term ends, Fracttal may charge the full contract value as compensation.
Cancellation or suspension due to non-payment during the minimum term also requires payment of the full contract value.
Fracttal One complies with several internationally recognized standards to ensure quality, security, and operational efficiency. Below are the compliance standards met by the platform:
ISO 27001: Fracttal One adheres to ISO 27001, an international standard for Information Security Management Systems (ISMS). This ensures the confidentiality, integrity, and availability of data, protecting it against unauthorized access and breaches.
ISO 9001: The platform supports compliance with ISO 9001, which provides guidelines for establishing effective Quality Management Systems (QMS). This includes continual improvement processes, legal and regulatory compliance, and audit management.
ISO 13485: Fracttal One is compatible with ISO 13485 standards for QMS in the medical device industry. This standard emphasizes validation, verification, documentation, and record-keeping to ensure accountability and traceability.
Fracttal One
By Fracttal Tech S.L
