FastField typical implementation process:
Account Setup: Sign up for a FastField account and assign administrator roles to manage the platform.
Form Creation: Use the drag-and-drop Form Builder to design custom digital forms tailored to your specific data collection needs. Forms can be created and modified in minutes, enabling rapid adaptation to project or compliance requirements.
User and Role Configuration: Add users, assign roles (such as field staff, supervisors, or admins), and set permissions for form access and submission.
Form Deployment: Dispatch or assign forms to field staff via the FastField Mobile Forms app on smartphones, tablets, or web browsers. Forms can be scheduled for specific tasks, inspections, or work orders.
Integration (Optional): Integrate FastField with other systems (e.g., Quickbase, cloud storage, analytics tools) to unify data and streamline workflows.
Training and Onboarding: Provide users with training resources, such as video tutorials or help articles, to ensure they are comfortable with form completion, submission, and using dashboards.
Testing and Validation: Run test submissions to validate form logic, workflows, and data routing, making adjustments as needed before full rollout.
FastField Forms is highly customizable to fit specific business needs across various industries. Its extensive feature set and flexible architecture allow organizations to adapt the platform to their specific workflows and data collection requirements. Here are detailed data points:
Drag-and-Drop Form Builder: FastField provides a user-friendly, no-code form builder that allows users to create custom forms using a simple drag-and-drop interface. This capability enables the creation of audits, inspections, timesheets, surveys, and more without technical expertise.
Dynamic Forms with Conditional Logic: The platform supports conditional logic, skip logic, and branching, allowing forms to display or hide questions based on previous responses. This ensures that users only see relevant fields, streamlining the data collection process.
Custom Workflows: FastField enables the automation of form dispatch and data delivery based on specific business rules. Forms can be routed for approvals, reviews, or notifications to designated recipients.
Multi-Step Approvals: The platform supports multi-step approval processes, enabling complex workflows where forms can be forwarded to different users based on predefined conditions.
Custom Report Mapping: Users can map form data directly to pre-existing PDF and Word templates, producing reports that adhere to the
ir organization’s branding and formatting requirements.
Multiple Export Formats: Data can be exported in various formats, including PDF, Excel, Word, JSON, XML, and CSV, facilitating seamless integration with other systems and analytical tools.
API and Webhooks: FastField provides API services and webhook capabilities to integrate with third-party systems, internal databases, and other enterprise software. This includes integration with platforms like Quickbase, SharePoint, AWS, Google Drive, Dropbox, and Zapier.
Direct Post Feature: For businesses requiring enhanced data control, FastField offers a Direct Post feature that allows data to bypass cloud storage and be sent directly to a private endpoint.
Image and Video Capture with Annotations: The platform allows users to capture photos and videos directly within forms, with options for annotations and drawings to highlight specific areas.
GPS and Time Stamps: FastField automatically records GPS coordinates and timestamps for each form entry, providing context and verification for field data.
Barcode and QR Code Scanning: Forms can include fields for scanning barcodes and QR codes, facilitating quick data entry and retrieval.
FastField’s customization capabilities make it suitable for various applications:
Site Inspections: Forms with GPS tracking, time stamps, and conditional logic for safety and compliance checks.
Work Orders: Dispatching tasks to field staff with supervisor sign-offs and automated notifications.
Safety Audits: Dynamic forms that update based on compliance standards and equipment changes.
Expense Tracking: Forms that allow receipt photo capture and offline data entry, ideal for mobile staff.
Equipment Maintenance: Checklists that generate work orders when issues are identified, complete with photos and detailed descriptions.
Custom Branding: Organizations can deploy FastField with their own branding, including logos and color schemes, ensuring consistency with corporate identity. (source)
FastField Forms provides training and support resources to assist new users in effectively utilizing the platform. These resources are designed to facilitate a smooth onboarding process and ensure users can maximize the platform's capabilities.
Training Resources:
Step-by-Step Onboarding Guide: FastField offers a detailed onboarding guide that walks new users through the setup process, including form creation, user management, and workflow configuration.
Form Building Tutorials: The platform provides tutorials on creating and customizing forms using its drag-and-drop form builder. These tutorials cover best practices and advanced features like conditional logic and embedded calculations.
Video Demonstrations: FastField includes video tutorials that demonstrate various functionalities, such as adding users, assigning roles, and configuring libraries. These visual aids help users understand the platform's features more intuitively.
Support Services:
Help Center: FastField maintains a comprehensive Help Center containing articles, FAQs, and troubleshooting guides. This resource covers a wide range of topics, from basic setup to advanced integrations.
Customer Support: Users have access to customer support through various channels, including email, phone, and live chat. This ensures that assistance is readily available for any issues or questions that may arise.
Community Forums: FastField hosts community forums where users can engage with peers, share experiences, and seek advice. This platform fosters a collaborative environment for problem-solving and knowledge sharing.
Additional Features:
Pre-Built Templates: To expedite the form creation process, FastField offers a selection of pre-built templates that can be customized to fit specific business needs.
FastField implements a comprehensive set of security measures to protect customer data, ensuring confidentiality, integrity, and compliance with global standards. Here's an overview of their key security practices:
Data in Transit: All data transmitted over public networks is encrypted using TLS 1.2 or higher, employing secure cipher suites to safeguard against interception.
Data at Rest: Customer data is encrypted using AES-256 encryption, with encryption keys managed by trusted cloud providers such as AWS and Microsoft.
Pseudonymization: FastField utilizes pseudonymization techniques to further protect personal data.
SOC 2 Type II: FastField has achieved SOC 2 Type II attestation, indicating that its controls related to security, availability, and confidentiality have been rigorously evaluated and meet the Trust Services Criteria set by the
HIPAA Security Rule Attestation: FastField complies with the HIPAA Security Rule, ensuring administrative, physical, and technical safeguards are in place to protect electronic protected health information (ePHI).
CSA STAR Level 1: FastField has attained Cloud Security Alliance (CSA) STAR Level 1 certification, demonstrating adherence to the CSA Cloud Controls Matrix and commitment to cloud security best practices.
Access Controls: FastField enforces secure access protocols, including Multi-Factor Authentication (MFA) and Single Sign-On (SSO), to ensure that only authorized users can access sensitive data.
Role-Based Access: The platform adheres to the principle of least privilege, allowing administrators to assign roles that limit user access to only the data and functions necessary for their responsibilities.
Monitoring & Logging: FastField monitors access to applications and resources that process or store customer data, with security logs managed by dedicated security and engineering teams.
Backups: FastField performs daily and weekly backups, with geo-replication of production data stores. Backups are tested at least annually to ensure data can be restored promptly in the event of an incident.
Data Retention & Deletion: Customers have control over their data, with the ability to delete or suppress personal data as needed. FastField deletes customer data upon written request or 180 days following service termination.
GDPR & Privacy Shield: FastField complies with the EU General Data Protection Regulation (GDPR) and has certified adherence to the EU-U.S. and Swiss-U.S. Privacy Shield Frameworks, ensuring lawful data transfer and protection practices.
FastField regularly releases updates to enhance functionality, address bugs, and introduce new features. Here's an overview of their update frequency and management:
FastField does not adhere to a fixed release schedule; instead, updates are rolled out as needed. For instance, in 2025, a release was published on April 10, introducing new features and bug fixes
Updates are managed systematically to ensure minimal disruption:
Release Notes: Detailed notes accompany each update, outlining new features, improvements, and bug fixes.
User Communication: Users are informed about upcoming changes through the FastField Help Center and other communication channels.
FastField's policies on data ownership and portability are designed to ensure that customers retain control over their data while facilitating secure access and transfer when needed. Here's an overview:
Customer Ownership: Customers retain full ownership of their data, including all intellectual property rights associated with the content they create and manage within the FastField platform.
FastField's Role: FastField acts as a data processor, handling data on behalf of the customer. The company does not claim ownership over customer data and is prohibited from using it for purposes other than providing the agreed-upon services.
Access to Data: Customers can access and download their data at any time during the term of their service.
Post-Termination Access: If a customer requests data access after service termination, they must submit a written request within 30 days of the cessation date.
Data Deletion: Upon termination of services, FastField will delete or anonymize all customer data within 180 days, or sooner upon written request.
GDPR Compliance: FastField complies with the General Data Protection Regulation (GDPR), ensuring that data processing activities meet European data protection standards.
Subprocessors: FastField may engage third-party subprocessors to assist in providing services. Customers are notified of such engagements, and these subprocessors are contractually obligated to adhere to data protection standards.
FastField offers flexible subscription models that allow organizations to scale their usage up or down based on evolving needs. Here's an overview of how these adjustments are managed:
Monthly Subscription: Priced at $25 per user per month, this plan provides the flexibility to add or remove users as needed.
Annual Subscription: Opting for an annual subscription offers cost savings and billing predictability. While the annual commitment is for 12 months, you can adjust the number of user seats during the term. Adding new users is possible at any time, with charges applied on a prorated basis. However, FastField does not offer refunds for reducing the number of user seats.
FastField provides various add-on features to customize your subscription:
Anonymous Forms: Allows third parties to submit forms without authenticated user accounts. The first 30 submissions per month are free; additional submissions are charged at $1.50 each.
White Label Branding: Customize the FastField app with your organization's logo and color scheme. Pricing for this feature is available upon request.
External Forms: Enables web forms and external dispatch functionalities. After a trial period, additional submissions require the purchase of a submission package.
FastField supports various payment methods, including credit cards, debit cards, and bank transfers, to accommodate different organizational preferences.
For organizations with specific requirements, such as those needing white-label solutions, self-hosted data options, or assistance with deployment and form setup, FastField offers tailored solutions. Contacting an Account Executive can provide personalized pricing and support.
FastField's terms and conditions regarding contract renewal and cancellation are outlined in their Terms of Use and related documentation. Below is a comprehensive summary of these terms:
Automatic Renewal: Unless otherwise specified in the Ordering Document, FastField subscriptions automatically renew at the end of each billing cycle—monthly or annually.
Renewal Notice: FastField may notify customers of upcoming renewals via email or through the customer portal. However, customers should monitor their subscription status proactively.
Fee Adjustments: Any changes in subscription fees will take effect at the start of the renewal term. Customers will be informed of such changes in advance.
Cancellation Process: Customers can cancel their subscription by logging into the FastField Portal, navigating to "Account > Company Billing," and selecting "Edit Subscription." Alternatively, cancellations can be requested by emailing [email protected].
Cancellation Timing: If a subscription is canceled before the end of a billing cycle, the customer will retain access to the service until the cycle concludes. However, no refunds are provided for unused portions of the billing period.
Data Retention: Upon cancellation, FastField retains customer data for 180 days unless the customer requests immediate deletion. After this period, all data is permanently removed from FastField's systems.
Refund Policy: Fees paid for subscriptions are generally non-refundable, except as required by law or specified in the Terms of Service.
FastField, a mobile forms solution under Quickbase, adheres to several prominent compliance standards to ensure data security and privacy. These certifications are particularly beneficial for industries such as healthcare, construction, and manufacturing.
SOC 2 Type II Attestation
FastField has undergone a rigorous evaluation of its controls concerning security, availability, and confidentiality. This attestation, conducted by independent auditors, assesses adherence to the Trust Services Criteria (TSC) set forth by the American Institute of Certified Public Accountants (AICPA). The SOC 2 Type II report covers a review period, ensuring that controls are operational and effective over time.
HIPAA Security Rule Attestation
FastField complies with the HIPAA Security Rule, implementing necessary administrative, physical, and technical safeguards to protect electronic protected health information (ePHI). However, it's important to note that FastField customers are responsible for complying with the HIPAA Privacy Rule.
Cloud Security Alliance (CSA) STAR Level 1
FastField has achieved Level 1 status on the CSA STAR Registry. This certification involves a self-assessment against the CSA Cloud Controls Matrix, demonstrating FastField's commitment to cloud security and transparency.
Shared Responsibility Model: While Quickbase provides a secure platform, customers are responsible for ensuring that their applications and data comply with relevant security and compliance requirements.
Encryption: FastField employs encryption protocols to protect data in transit and at rest, ensuring the confidentiality and integrity of customer information.
