Ease of use and intuitive UI for cashiers and managers
Reliable point-of-sale transactions and fast checkout
Good inventory management and real-time stock updates
Helpful customer support and quick issue resolution
Useful reporting, analytics, and dashboards
Strong uptime and stable performance
Difficult implementation or migration friction
Hidden costs, or dissatisfaction with ongoing pricing
Limited or buggy features, or poor mobile/ offline capabilities
Subpar customer support response times or access
Compatibility issues with hardware or peripherals
