EcoDomus

1. Data Integration

EcoDomus integrates various facility data sources to create a "single source of truth." This involves consolidating data from different databases and systems used throughout the facility lifecycle, ensuring all relevant information is accessible and up-to-date.

2. Building Information Modeling (BIM)

EcoDomus leverages BIM to manage facility data during new construction, renovations, or for creating accurate as-built models. This step helps in reducing the time and costs associated with collecting, validating, and handing over design, construction, and commissioning information.

3. Common Data Environment

The software provides a common data environment (CDE) that links the Asset Information Model (in BIM) with real-time facility operations data acquired by meters and sensors (Building Management Systems, BMS) and facility management (FM) software. This allows for intelligent analysis of a building’s performance and supports better maintenance practices.

4. Mobile and Web Interfaces

EcoDomus offers mobile and web interfaces to support site-based working, enabling data collection and editing on-site using handheld devices. This feature ensures that data is captured and validated in real time.

5. COBie Integration

The software supports open information standards, such as COBie, facilitating the collection, verification, and editing of COBie information within a virtual building environment.

6. Scalability and Security

EcoDomus is scalable to support the Internet of Things (IoT) and Big Data applications. It can be deployed in the Cloud or behind private firewalls, ensuring secure access to the common data environment.

Implementation Duration

The duration of the implementation process for EcoDomus software can vary depending on several factors, including the size and complexity of the facility, the number of data sources to be integrated, and the extent of existing BIM models or as-built information available.

EcoDomus software is highly customizable to fit specific business needs. Here are several data points highlighting its customization capabilities:

• Workflow Configurator: Allows users to customize business workflows, ensuring that processes are tailored to the unique requirements of different projects and organizations.
• Custom Reports: Users can build custom reports by filtering information by locations or disciplines, enabling detailed and specific data analysis.
• 3D/2D Viewer Configuration: The EcoDomus Viewer supports multiple rendering quality options and dozens of configuration settings, such as speed, field of view (FOV), and navigation controls, which can be adjusted to meet specific visualization needs.
• Asset Data Management: Users can add/edit asset metadata, batch edit attributes, and generate barcodes/QR codes for assets. This flexibility ensures that asset management processes can be tailored to the specific data requirements of the organization.
• Data Quality Control: The software includes tools to define required fields and acceptable value ranges, ensuring that data integrity is maintained according to the organization's standards.
• Issues Management: Customizable issue tracking for lifecycle facility business processes, including design coordination, RFIs, punch lists, and service requests. Users can create 3D/2D markups and custom-formatted PDF notices.
• Integration with Other Systems: EcoDomus supports integration with various facility management systems, IoT devices, and Building Management Systems (BMS), allowing for a seamless flow of information and tailored data management solutions.

Setup Fees

• Initial Setup: There may be initial setup fees for configuring the software to meet the specific needs of the organization. This includes costs associated with initial consultations, planning, and customization of workflows and data management processes.

Maintenance Fees

• Ongoing Maintenance: Regular maintenance fees are typically part of the subscription model to ensure the software remains up-to-date and functional. This includes updates, patches, and general system maintenance.

Support Charges

• Standard Support: Standard support is usually included in the subscription fee, but additional charges may apply for premium or advanced support options.
• Critical Incident Support: 24/7 support for critical incidents may incur extra costs, ensuring that urgent issues are resolved promptly.

Customization Fees

• Custom Development: Customizing the software to fit specific business processes, such as creating custom forms, dashboards, and integrating with other systems, may involve additional charges.

Training Costs

• User Training: Training for new users can be an additional expense. This may include on-site training sessions, online courses, and access to training materials.

Training

EcoDomus provides comprehensive training programs to ensure new users can effectively utilize the software. Here are the key aspects of their training offerings:

• Customized Training Sessions: Tailored training sessions are designed to meet the specific needs of the organization, incorporating real-world examples to illustrate EcoDomus features and streamline day-to-day tasks.
• Flexible Learning Options: Training can be conducted face-to-face or online, providing flexibility to meet different learning preferences and schedules.
• Proactive Onboarding: New users are engaged from day one, with assessments to target specific needs and dashboards to track adoption and facilitate support.
• User-Friendly Portal: The EcoDomus interface includes a user-friendly portal for adding and editing asset information, managing workflows, linking documents, and creating digital forms.
• Documentation and Tutorials: Access to a help center with documentation and video tutorials, as well as a community portal for quick support and information.

Support

EcoDomus offers robust support options to ensure users can maximize the potential of the software:

• Standard Support: Available during business hours for general inquiries and technical assistance.
• Critical Incident Support: 24/7 support for critical incidents to ensure urgent issues are resolved promptly.
• Help Center and Community Portal: Users have access to a help center with documentation and video tutorials, as well as a community portal for quick support and information.
• Customer Success Team: A dedicated team of experts is available to provide ongoing support and guidance, helping organizations navigate the software and optimize its use.

EcoDomus employs a range of robust security measures to protect data:

• Secure Access: The software provides secure access to the common data environment, ensuring that only authorized users can access sensitive information.
• Data Encryption: All data connections and storage are encrypted using updated encryption algorithms, ensuring data is secure both in transit and at rest.
• Multi-Factor Authentication (MFA): MFA is implemented to add an extra layer of security, ensuring that even if passwords are compromised, unauthorized access is still prevented.
• Enhanced Password Policies: The software enforces strong password policies, requiring longer, more complex passwords.
• Concurrent Session Limiting: The number of concurrent sessions is limited to reduce the risk of credential reuse attacks.
• Access Delegation and Logging: Enhanced access delegation features and extended logging ensure that access is properly managed and monitored.
• Data Anonymization: Personally identifiable information (PII) is minimized and anonymized in lower environments to protect sensitive data.
• Compliance with Standards: EcoDomus supports open information standards, such as COBie, and complies with ISO 19650 requirements for document management

Update Frequency

EcoDomus software releases updates regularly to ensure the software remains secure, functional, and up-to-date with the latest features and industry standards. While the exact frequency of updates is not explicitly stated, it is common for enterprise software solutions to release updates on a quarterly or bi-annual basis. These updates typically include security patches, performance enhancements, and new features.

Update Management

The update process for EcoDomus is managed through a structured deployment process to ensure minimal disruption and maximum efficiency:

• Advance Notification: Users are notified in advance of upcoming updates, providing details on what changes will be included and any actions that may be required on their part.
• Testing and Validation: Updates are thoroughly tested in a controlled environment before being rolled out to production systems. This helps identify and resolve any potential issues.
• Managed Deployment: Updates are deployed in phases to ensure stability and allow for quick rollback if any issues arise.
• Continuous Monitoring: Post-update monitoring is conducted to ensure that the updates have been successfully applied and that the system continues to operate smoothly.

Data Ownership

EcoDomus emphasizes that data ownership remains with the client. This policy ensures that organizations retain full control over their data, including all project information, asset details, and documentation managed within the EcoDomus platform. This approach is crucial for maintaining transparency and accountability, particularly in complex projects involving multiple stakeholders.

Data Portability

EcoDomus supports data portability, allowing users to export their data as needed. This feature ensures that organizations can maintain control over their project information and easily transfer data between systems if required. The platform's integration capabilities with other systems, such as ERP, GIS, and Building Management Systems (BMS), further enhance data portability by enabling seamless data exchange and reducing the risk of data silos.

EcoDomus software is designed to be scalable, allowing organizations to adjust their usage based on changing needs. Here are the terms for scaling up or down:

• Flexible Licensing: EcoDomus offers flexible licensing options that allow organizations to adjust the number of users and modules based on their current needs. This ensures that organizations only pay for what they use.
• Modular Approach: The software's modular design allows organizations to add or remove specific functionalities as required. This approach enables organizations to scale their use of the software in line with their evolving project management needs.
• Professional Services: EcoDomus provides professional services to assist with scaling the software. This includes support for implementation, customization, and optimization to ensure that the software continues to meet the organization's requirements as they change.
• Customer Success Team: A dedicated Customer Success Team and Account Managers are available to help organizations navigate the process of scaling up or down. They provide ongoing support and guidance to ensure that the software remains aligned with the organization's goals and objectives.

Contract Renewal

• Automatic Renewal: Contracts may automatically renew at the end of the term unless either party provides notice of non-renewal within a specified period (e.g., 30 days) before the renewal date.
• Review and Adjustment: Terms and pricing may be reviewed and adjusted at the time of renewal to reflect any changes in usage, features, or market conditions.
• Negotiation: Organizations may have the opportunity to negotiate new terms and conditions at the time of renewal to better align with their evolving needs and budget constraints.

Contract Cancellation

• Notice Period: Organizations are typically required to provide a notice period (e.g., 30-60 days) before the end of the contract term if they wish to cancel the contract. This allows sufficient time for both parties to manage the transition.
• Early Termination Fees: If an organization decides to cancel the contract before the end of the agreed term, early termination fees may apply. These fees are often calculated based on the remaining value of the contract.
• Data Portability: Upon cancellation, EcoDomus ensures that organizations can export their data, maintaining control over their project information. This feature supports data portability and minimizes the impact of transitioning to a different system.
• Support During Transition: EcoDomus may provide support during the transition period to ensure a smooth handover of data and minimize disruption to the organization's operations.

EcoDomus software adheres to several key compliance standards to ensure the quality, security, and efficiency of its operations and services. Here are the primary compliance standards that EcoDomus meets:

ISO Standards

• ISO 9001: This standard specifies requirements for a quality management system (QMS). Organizations use this standard to demonstrate the ability to consistently provide products and services that meet customer and regulatory requirements. EcoDomus ensures high-quality management practices through compliance with ISO 9001.
• ISO 14001: This standard specifies the requirements for an environmental management system (EMS). It helps organizations improve their environmental performance through more efficient use of resources and reduction of waste. EcoDomus complies with ISO 14001 to manage its environmental responsibilities systematically.
• ISO 27001: This standard sets out the criteria for an information security management system (ISMS). It ensures that organizations manage the security of assets such as financial information, intellectual property, employee details, and information entrusted by third parties. EcoDomus adheres to ISO 27001 to protect sensitive information and maintain data security.
• COBie (Construction Operations Building Information Exchange): EcoDomus supports COBie, an open standard for data exchange of maintainable assets. This standard is crucial for the handover of building information models (BIM) to facility owners, ensuring high-quality data handover and integration with facility management systems.

Additional Compliance and Certifications

• ISO 19650: This standard specifies the organization and digitization of information about buildings and civil engineering works, including building information modeling (BIM). EcoDomus complies with ISO 19650 to ensure effective information management throughout the lifecycle of a built asset.
• BREEAM and LEED: EcoDomus supports compliance with commercial certifications such as BREEAM (Building Research Establishment Environmental Assessment Method) and LEED (Leadership in Energy and Environmental Design), which are widely recognized standards for green building and sustainability.