Driv.in
By Drivin
User-Friendly Interface: Users appreciate the intuitive and clean web interface, which allows quick upload of delivery data and fast generation of optimized delivery plans
Efficient Route Planning: Driv.in is praised for its ability to generate efficient routes that minimize idle time and take vehicle capacity into account
Real-Time Monitoring & KPIs: The platform offers real-time tracking and performance indicators, helping companies monitor deliveries and take proactive actions
Mobile App Functionality: The mobile app is described as lightweight and compatible with both Android and iOS, supporting drivers with route details and proof-of-delivery features
Operational Visibility: Users value the platform’s ability to provide full visibility into daily operations, including route edits and delivery status
Algorithm Customization Limitations: Users report that changing route optimization algorithms requires contacting support, as there’s no built-in option to select different algorithms
Ticket Visibility Issues: Some users mention that they cannot view support tickets opened by other team members, which complicates internal coordination
Escalation Transparency: When issues are escalated to Driv.in’s internal team, users lose visibility into the ticket status and may need to follow up manually
